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The Chateau at Moorings Park, photo 11 / 5

Quick Facts

Total units
106
Medicare rating
5 of 5

CMS Care Compare

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2005
Ownership
Non profit, Corporation
Certified beds
106
Memory care setting
Secured outdoor gardens and courtyards for memory care
Resident mix
Serves Life Plan Community residents and private-pay patients
Discharge care option
Follow-up care via Moorings Park Home Health Agency

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews describe The Chateau at Moorings Park as a strong rehabilitation and skilled nursing facility with attractive surroundings and good food, though experiences with everyday nursing care and staff attentiveness varied widely. Several short-term rehab patients praised the physical and occupational therapy teams and the dining program, while at least one long-term family caregiver raised serious concerns about staff responsiveness and safety monitoring.

What reviewers praise

  • Rehab patients praised physical and occupational therapy staff
  • Multiple reviewers highlighted the quality of the food
  • Attractive, hotel-like surroundings and grounds
  • Memory care program includes secured outdoor gardens
  • Private dining rooms and family-style meal options

What reviewers flag

  • One detailed report of slow response to call buzzers
  • One report of staff distracted by phones during care
  • One report of a choking incident with delayed staff response
  • One reviewer called staff 'awful' with no further detail

AI-generated from reviews and community data.

The Chateau at Moorings Park is a senior living community in Naples, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 11 reviews.

About The Chateau at Moorings Park

The Chateau at Moorings Park is a Medicare-certified skilled nursing center in Naples, Florida, providing short-term rehabilitation, long-term care, outpatient therapy, and memory support services. Located on the 83-acre Moorings Park campus, the facility serves both residents of Moorings Park's Life Plan Community and private-pay patients.

The facility offers comprehensive rehabilitation services following surgical procedures such as hip and knee replacement, cardiac care, and neurosurgery. Licensed therapists evaluate each patient and develop personalized therapy plans based on the type of surgery, individual capabilities, and personal goals. Physical, occupational, and speech therapy are available on-site, with options for continued care through the Moorings Park Home Health Agency upon discharge.

For long-term care, The Chateau supports residents with chronic illnesses and disabilities through individualized care plans developed in consultation with physicians and family members. Residents choose from private and semi-private rooms and receive assistance with activities of daily living including hygiene, dressing, and eating. The facility emphasizes meaningful activities and access to bright, airy living spaces and landscaped campus grounds.

The Chateau's memory support program addresses the needs of residents with Alzheimer's disease, memory loss, and related dementias using the Best Friends Approach. The program includes meaningful activities designed to stimulate cognitive function, individualized care plans incorporating residents' life stories, family-centered programs, and secured outdoor gardens and courtyards that foster independence.

Amenities include chef-prepared meals served family-style or in residents' rooms, fresh baked goods, private dining rooms for family gatherings, and well-appointed common areas. The facility's culinary team creates seasonal menus emphasizing fresh, local, and healthy ingredients prepared with the care of a fine dining establishment.

Types of Care at The Chateau at Moorings Park

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Grocery Shopping and Errands
  • Social Activities

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Reviews of The Chateau at Moorings Park

4overall · 11 ratings combined

4★ on Google (11)

Kathy

Jul 2026

via Google ↗ · Report

The place is the highly rated Moorings Park Naples Fl. Specifically, The Chateau. Their Banyan Unit and Cypress (Memory Care). My mother was a resident for years. I was her 8 hr or more per day companion for an entire year and then some. This review applies to their CNAs and Nurses, both veteran and temps or weekenders. I witnessed way too much personal use cell phone distraction from the CNAs and one particular 16 hr weekend Nurse. In addition, CNAs and a Nurse asleep in the chairs meant for residents & visitors in public areas. Also, CNAs sleeping at dining tables where they are supposed to be helping a resident eat. Not one staff person moved an inch to help my mother in a choking episode in the dining room until I hollered to a CNA leaning on.the wall, "Are you trained to help with choking?! I need help!!". I was obvious my mother needed attention. Unfortunately, that is lacking by the staff. Until I took my complaint to two Directors the time the call buzzers from Resident rooms were being responded to was ridiculous, even worse at night. A CNA wld enter her room, turn off the buzzer, announce she'd be back and never come back for 30 mins. At that time we wld buzz for someone AGAIN. I rescued many a resident from falling becz frankly noone was around or they were looking at their phones (not for work either). Check on your loved one often or hire a personal companion and ask them to report to you whay is going on there.

Francis Ryan

May 2019

via Google ↗ · Report

I was a patient at the Chateau in Moorings Park on two separate occasions. In November, 2014 and most recently from June 2, to July 22 2018. Here is my review of their facility. Concentrating on the recent visit. First, the purpose of a rehabilitation facility is help patients regain some semblance of mobility that they had prior to suffering a traumatic injury. In my case it was a broken leg, Tib-Fib in medical lingo. It was a painful and long process to become somewhat recovered. I had two sessions a day, Physical Therapy (PT) and Occupational Therapy (OT). Although, I worked with several therapists of each, I will comment on those I worked with most often. The PT I worked with mostly was Ruthie. She was unbelievable. There is an old joke, “Q. What is the difference between a terrorist and physical therapist? A. You can negotiate with a terrorist”. Ruthie was tough on me, but at no time did I feel that I was overtaxed. She was unstinting kind. As I progressed, the sessions became more and more endurable. The exercises were varied enough that I did not become bored. The OT sessions were similarly structured. The rehab center has all the equipment that one could ask for and the experienced, knowledgeable staff knows how to get most out of each. The medical staff was terrific. Incredibly professional. The nurse caring and readily available. Likewise the nurses aides. Even the clean up people were great. Now, about the facility itself: Overall, this is wonderful place. The park like setting has tables and walkways to allow for patients another way to get better. All of the staff at the Chateau was completely professional The shared rooms were large and airy, and structured so that there is feeling of privacy. Separate dining tables with two chairs in each room allow for visitors to comfortably visit. There are many areas outside the rooms to allow larger visitors to chat and relax. If you are there for a long time, you can take advantage of their laundry service for a small fee. A barber/beauty salon is on the premises. The dayroom has games magazines etc. are a good place to hang out and meet other patients. Although this not a restaurant review, the dining room at the Chateau is fabulous. The menus change daily and all are great. In addition, there are ala carte items always available. The Caesar salad is a standout. You can also have a filet if you want. With doctor’s permission even wine is also permitted. You can have meals delivered to your room or go to the dining room , which I usually did . It was great to meet other patients and compare notes. This is not so much a hospital dining hall as a fine restaurant . Spending time in rehabilitation is never fun. If you have the option and the Chateau has a room available you should consider staying at the Chateau of Moorings Park.

KENNETH UDUT

Feb 2011

via Google ↗ · Report

My mother has been in rehab for knee surgery there for a couple of weeks now. Absolutely amazing! 1) Staff is extremely friendly and anticipates her needs. 2) The surroundings are gorgeous - paintings, statues, yet very warm and comfortable. 3) The food is terrific. Can't say enough about the food. 4) It's the closest thing to staying in a hotel for your rehab. 5) They push you "just enough" where you feel steady progress each day. She can do more and more each day and by the time she gets out, she should be walking without any support - or at the very least, a cane for a short time. Already the pain is 1/2 what it was before the surgery. Thanks Chateau! -Ken

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By submitting, you're okay with us and The Chateau at Moorings Park reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Medicare Quality of Care

The Chateau at Moorings Park is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency79%US 79%
  • Rated their overall care 9 or 10 out of 1084%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

285 completed patient surveys, 36% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly84%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations85%US 61%

Service area

The Chateau at Moorings Park reports serving 25 ZIP codes, including Naples, Bonita Springs, Fort Myers, Chokoloskee, Estero, Goodland, Immokalee, Marco Island. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 108175. National figures are the average across all certified agencies.

Government Inspection History

5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 3, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025

Aug 20, 2025Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2025

Jan 30, 2025Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 11, 2025

Apr 7, 2023Fire Safety StandardHealth Standard13 citations
  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Provide emergency officials' contact information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Provide primary/alternate means for communication.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Establish methods for sharing information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Provide a means of sharing information on occupancy/needs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Provide family notifications of emergency plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Have restrictions on the use of flammable curtains.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

Sep 16, 2021Fire Safety StandardHealth Standard2 citations
  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2021

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Chateau at Moorings Park offer?

The Chateau at Moorings Park offers Home Health and Skilled Nursing / Long Term Care.

How much does The Chateau at Moorings Park cost?

The Chateau at Moorings Park has not published its pricing. For context, communities in Naples that publish rates start around $4,335 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is The Chateau at Moorings Park located?

The Chateau at Moorings Park is located at 130 Moorings Park Drive in Naples, Florida.

What do families say about The Chateau at Moorings Park?

The Chateau at Moorings Park carries a 4.0 out of 5 rating from 11 Google reviews. Reviews describe The Chateau at Moorings Park as a strong rehabilitation and skilled nursing facility with attractive surroundings and good food, though experiences with everyday nursing care and staff attentiveness varied widely. Several short-term rehab patients praised the physical and occupational therapy teams and the dining program, while at least one long-term family caregiver raised serious concerns about staff responsiveness and safety monitoring. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from The Chateau at Moorings Park?

Yes. The Chateau at Moorings Park is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use The Chateau at Moorings Park?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How did The Chateau at Moorings Park do on recent health and safety inspections?

The Chateau at Moorings Park had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Chateau at Moorings Park?

Submit the Request Information form on this page, or contact The Chateau at Moorings Park directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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