Teressa Allen
Jul 2026
I am very disappointed. I feel the facility has shared information that is covered by HIPAA - twice. That being said the caretakers are very friendly and I feel like they truly care about my parent.
Charter Senior Living of Stepping Stone Falls
4444 West Court Street4.4(57 ratings)· Flint average: 4.4
Part of Charter Senior Living · 68 communities · 4.6★ average · (2 others nearby)
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1 / 6Quick Facts
- Licensed capacity
- 114 residents
- Licensed operator
- Flint Michigan Retirement Housing LLC
Michigan LARA
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
What reviewers praise
- Strong overall rating of 4.4 out of 5
- Based on 57 Google reviews
AI-generated from reviews and community data.
Charter Senior Living of Stepping Stone Falls is a senior living community in Flint, Michigan offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 57 reviews.
About Charter Senior Living of Stepping Stone Falls
Charter Senior Living of Stepping Stone Falls is an independent living and assisted living community in Flint, Michigan. The community offers 24-hour staff, private rooms, an emergency call system, medication management, housekeeping, laundry service, restaurant-style dining, and social activities. Amenities include gathering and activity spaces, wheelchair accessibility, and wheelchair accessible facilities throughout.
Reviews are mixed. Some reviewers praised the facility's recent renovations, courtyards, and variety of activities and social opportunities. Others reported concerns about medication management, staffing levels, and food service consistency, with complaints filed to the state of Michigan regarding these issues. One reviewer noted concerns about privacy and information sharing, though acknowledged that caretakers were friendly and caring.
Types of Care at Charter Senior Living of Stepping Stone Falls
Assisted LivingMemory CareRespite / Short-Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Charter Senior Living of Stepping Stone Falls
4.4overall · 57 ratings combined
4.4★ on Google (57)
gina Weiler
May 2026
We partner with this community for patient care And have had a cohesive and positive relationship with their team! The management team is very responsive and shows the importance of partnership.<br>Centerwell HH Team
Darla
Oct 2025
The decent reviews are from years ago.<br>Complaints filed with the state of Michigan regarding Charter Senior Living of Stepping Stone Falls in Flint include issues with medication management, staffing levels, and food delivery. Specific allegations detail medication errors, a shortage of staff for residents, and a resident frequently not receiving dinner. Other findings from state investigations point to cleanliness issues, such as carpet stains and odors, according to Adult Foster Care Search.<br><br>Management is incompetant, uncaring, unprofessional, and unwilling or unable to do their jobs. The nurse is never on premises, makes mistakes, doesn't return calls, doesn't answer questions, and has anger problems. Maintenance is hard to get a hold of and act angry when called. There is no quality of staff. You usually find them gathered in groups talking loudly, laughing and playing on their phones No problems are taken care of. Rooms not cleaned as promised. Food is of the poorest quality, overcooked, dry and tasteless.<br>Complaints are not dealt with. Concerns are ignored.
Coli Scott
Sep 2025
Super nice inside. Must have all just been redone. Was surpised to see even the sidewalks have been redone that rarely happens with these places. There were even courtyards with nice seating surprising to see almost like a nice hotel
Kaila
Sep 2025
I can honestly say this is one of the best assisted living and memory care facilities I have seen in the State of Michigan, or anywhere in the Midwest for that matter. The dedication and compassion that I have witnessed here not only from the management but from all staff members has been truly inspiring! Charter Senior Living Stepping stone falls has more activities and group opportunities than anywhere I have seen. I was very impressed with the company’s mission statement. “Enhance the human spirit” it really says it all. This isn’t just a home where your loved ones are cared for physically, they are loved, they are laughed with, they are truly valued for who they are here!
Frequently Asked Questions
What types of care does Charter Senior Living of Stepping Stone Falls offer?
Charter Senior Living of Stepping Stone Falls offers Assisted Living, Memory Care and Respite / Short-Term Care.
Does Charter Senior Living of Stepping Stone Falls offer respite or short-term stays?
Yes. Charter Senior Living of Stepping Stone Falls lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Where is Charter Senior Living of Stepping Stone Falls located?
Charter Senior Living of Stepping Stone Falls is located at 4444 West Court Street in Flint, Michigan.
What do families say about Charter Senior Living of Stepping Stone Falls?
Charter Senior Living of Stepping Stone Falls carries a 4.4 out of 5 rating from 57 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Charter Senior Living of Stepping Stone Falls?
Submit the Request Information form on this page, or contact Charter Senior Living of Stepping Stone Falls directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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