MyLivingChoice

Charming Lakes Rehabilitation & Care Center

2020 W Lake Parker Dr

4(66 ratings)· Lakeland average: 4

Charming Lakes Rehabilitation & Care Center — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120

What Families Think

Reviews for Charming Lakes are sharply divided: several families praise the caring doctors, nurses, and CNAs and say the rehab helped them recover and go home, while other families report serious neglect, including unaddressed medical needs, dirty conditions, and failure to accommodate dietary restrictions. Food quality also gets mixed feedback, with some calling it excellent and others saying it needs improvement.

The Good

  • Caring, compassionate doctors and CNAs
  • Active events coordinator keeps residents engaged
  • Some residents recover well and return home
  • Food praised as excellent by some reviewers

The Bad

  • Multiple reports of neglect, including unanswered call lights and missed medication
  • One report of a dirty facility and poor hygiene care
  • One reviewer said dietary restrictions (gluten-free, dairy-free) were not honored
  • Food quality inconsistent, called excellent by some, lacking by others

AI-generated from reviews and community data.

About Charming Lakes Rehabilitation & Care Center

Charming Lakes Rehabilitation & Care Center is a skilled nursing / long term care community in Lakeland, Florida. The community is licensed for up to 120 residents.

Families rate Charming Lakes Rehabilitation & Care Center 4 out of 5 based on 66 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 66 ratings combined

4★ on Google (66)

Tresca Love Vaughn

Jun 2026

via Google

I would not recommend this rehabilitation center to anyone. My father was a resident there, and the level of care he received was completely unacceptable. The facility was dirty, and basic hygiene was neglected. There were times when he was not bathed properly, and it often felt as though his overall care and well-being were not a priority. Families trust rehabilitation centers to provide compassionate, professional care to their loved ones, especially when they are vulnerable and unable to care for themselves. Unfortunately, that was not our experience. Communication was poor, cleanliness was lacking, and we were deeply disappointed by the treatment my father received. I would strongly encourage anyone considering this facility to thoroughly research other options before making a decision. Our family expected quality care and dignity for our loved one, and we did not receive either.

Randolph Smith

May 2026

via Google

Charming lakes is a fine nursing home that brings compassion and have wonderful staff, the food leaves something to be desired. This is a great place to get better and I'm going home better today!

Sonja Sajko

Apr 2026

via Google

Everyone's nice but don't come in here with a gluten-free dairy-free and expect to get it because you won't you spoke to them and tried to figure out why when my son and his daughter checked on this place to come they said they could honor my gluten-free and they can't won't

Robert Dickerman

Feb 2026

via Google

This facility has the most caring people employed there. From the doctors down to the C.NAs The food is excellent and they have an events coordinator who keeps the residents busy. There definitely is a lot of love and caring in Charming Lakes

Eva Stines

Jan 2026

via Google

Would rate zero stars if possible. They first left him in a wheelchair unattended for about an hour. Second, the room TV stopped and no one came to fix it. They keep saying on the phone they'll come to help, but that's not even guaranteed! NOW, they're neglecting him and not even turning off his light no matter how many times they're notified, and they're not bringing him medicine. TERRIBLE!!!

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Frequently Asked Questions

What types of care does Charming Lakes Rehabilitation & Care Center offer?

Charming Lakes Rehabilitation & Care Center offers Skilled Nursing / Long Term Care.

Where is Charming Lakes Rehabilitation & Care Center located?

Charming Lakes Rehabilitation & Care Center is located at 2020 W Lake Parker Dr in Lakeland, Florida.

What do families say about Charming Lakes Rehabilitation & Care Center?

Reviews for Charming Lakes are sharply divided: several families praise the caring doctors, nurses, and CNAs and say the rehab helped them recover and go home, while other families report serious neglect, including unaddressed medical needs, dirty conditions, and failure to accommodate dietary restrictions. Food quality also gets mixed feedback, with some calling it excellent and others saying it needs improvement.

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Nearby Communities

Other senior living options within 25 miles of Lakeland.