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Chapman Manor at Lutz

414 E Chapman Rd

3.7(40 ratings)· Lutz average: 4.1

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Chapman Manor at Lutz, photo 11 / 6

Quick Facts

Total units
104
Licensed capacity
104 residents

Florida AHCA

Overnight staffing
24/7 awake care team members on-site

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Chapman Manor at Lutz are sharply divided, with many families praising compassionate, attentive caregivers—especially in memory care—while a separate cluster of reviewers describe serious declines in management and care quality since a recent change in ownership. Some reviews in this set appear to reference sister or predecessor communities under different names (American House, Brookdale, Atria), suggesting confusion tied to the property's ownership history.

What reviewers praise

  • Caregivers described as compassionate, kind, and attentive
  • Strong praise for memory care staff and daily support
  • Staff respond quickly to falls or medical needs
  • Clean, well-appointed suites noted by several families
  • Active social calendar and restaurant-style dining

What reviewers flag

  • Several reviewers report management and care quality declined after new ownership took over
  • One report of eviction after 3 weeks with community fee and next month's payment not refunded
  • One report of mold being painted over instead of repaired
  • One report of unlit parking lot creating a safety hazard
  • Reviewers note high staff and executive turnover under new management

AI-generated from reviews and community data.

Chapman Manor at Lutz is a senior living community in Lutz, Florida offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 40 reviews.

About Chapman Manor at Lutz

Chapman Manor at Lutz is an assisted living and memory care community located in Hillsborough County, Florida. The community serves seniors seeking a social lifestyle with comfortable living spaces and amenities designed to enhance daily life.

The community offers a range of services including 24/7 awake care team members, assistance with activities of daily living, well-appointed suites, and restaurant-style meals. An active social calendar and focus on companionship are central to the community's approach to resident care and quality of life.

Chapman Manor emphasizes combining senior living and care services with Southern hospitality. The community features charming decor and a friendly staff, and invites prospective residents and families to tour the accommodations and meet the care team.

Types of Care at Chapman Manor at Lutz

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Chapman Manor at Lutz

3.7overall · 40 ratings combined

3.7★ on Google (40)

Miranda Gray

Aug 2026

via Google ↗ · Report

Stay VERY far away from this absolute disaster of a facility! Multiple issues with staffing, resident care and over all cleanliness of the building throughout. Some areas outside are literally falling apart, carpets are filthy and the kitchen is disgusting! Needs a total overhaul! DO NOT PLACE YOUR LOVED ONE here!!!

Shannon Figley

Mar 2026

via Google ↗ · Report

As a professional I came to say that Chapman Manor has provided compassionate care for one of my clients who was not at all certain in her heart that she could leave her home. They exhibited calm in the storm of this uncertainty and forthright observations for a person in deep despair so that resolutions could be pursued. Chapman caregivers like Treasure and Sandra of the contracted Home Health care company, have been meticulous in their observations and extension of care for my client. Facing relocation due to health and loss of a beloved pet who was a lifeline my client certainly had a path of adjustment ahead of her. Thank you for your dedication to this community.

ed kalp

Dec 2025

via Google ↗ · Report

The staff seems very attentive and everyone is well informed. They offer many activities for the residents and the food is good, the environment is secure and if there's a problem, the staff is very quick to address it, for instance, if a resident falls down or needs medical assistance, they will arrange to get them to a hospital and call the family member right away

Diane Acken

Dec 2025

via Google ↗ · Report

I am very happy and my Mom is very happy at Chapman Manor Assisted Living. The staff is wonderful. Mom has been there for 5 years.

David Long

Dec 2025

via Google ↗ · Report

Absolutely horrible experience placing my brother there. He was evicted without prior notice after 3 weeks, they kept the $2500 Community Fee, and used ACH to take out the next month's fees. Then, they did not provide a full refund. One Star is generous.

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Frequently Asked Questions

What types of care does Chapman Manor at Lutz offer?

Chapman Manor at Lutz offers Assisted Living and Memory Care.

Where is Chapman Manor at Lutz located?

Chapman Manor at Lutz is located at 414 E Chapman Rd in Lutz, Florida.

What do families say about Chapman Manor at Lutz?

Chapman Manor at Lutz carries a 3.7 out of 5 rating from 40 Google reviews. Reviews of Chapman Manor at Lutz are sharply divided, with many families praising compassionate, attentive caregivers—especially in memory care—while a separate cluster of reviewers describe serious declines in management and care quality since a recent change in ownership. Some reviews in this set appear to reference sister or predecessor communities under different names (American House, Brookdale, Atria), suggesting confusion tied to the property's ownership history. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Chapman Manor at Lutz?

Submit the Request Information form on this page, or contact Chapman Manor at Lutz directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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