Andreia Lopes
Apr 2026
My grandmother stayed at this rehab facility, and our experience was extremely concerning. There were multiple instances where basic care needs were not met. At times, she was not fed properly, and we found her left in a wet diaper and soiled sheets. She also was not bathed regularly, which is unacceptable for any patient, especially someone elderly and vulnerable. On top of that, some of her personal belongings, including clothing, went missing during her stay. Communication from staff was also inconsistent and, at times, poor. It was difficult to get clear answers or timely updates, which made an already stressful situation even worse. This level of neglect is deeply troubling. Families trust facilities like this to provide safe, attentive care, and that trust was not upheld in our case. I would not recommend this facility based on our experience.


