MyLivingChoice

Central Washington Hospital - Home Care Services

1020 N Wenatchee Ave

5(4 ratings)· Wenatchee average: 4.3

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Central Washington Hospital - Home Care Services, photo 1

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1971
Therapy services
On-site occupational therapy for daily living support

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Central Washington Hospital's Home Care Services as compassionate and respectful, particularly praising the emotional support given during end-of-life care and hospice services. Reviewers highlight strong communication from nurses, CNAs, and social workers, as well as practical help from occupational therapy staff. All available reviews are highly positive, reflecting satisfaction with both clinical care and the human connection provided to patients and families.

What reviewers praise

  • Compassionate, dignified hospice and end-of-life care
  • Staff treat patients and families with respect
  • Occupational therapy helps with falls, memory, and daily routines
  • Strong communication from nurses, CNAs, and social workers

What reviewers flag

  • No published pricing information to compare costs
  • Very small number of reviews (only 4) to judge consistency

AI-generated from reviews and community data.

Central Washington Hospital - Home Care Services is a home health agency serving Wenatchee, Washington offering Home Health. Families rate it 5.0 out of 5 across 4 reviews.

About Central Washington Hospital - Home Care Services

Central Washington Hospital - Home Care Services is a Medicare-certified home health agency serving clients in Wenatchee, Washington. Operating since 1971, the agency is a nonprofit that provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency holds a CMS quality star rating of 4.5 of 5 stars, reflecting its performance on Medicare measures of patient outcomes and care quality.

Types of Care at Central Washington Hospital - Home Care Services

Home Health

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Reviews of Central Washington Hospital - Home Care Services

5overall · 4 ratings combined

5★ on Google (4)

Rebecca Britt

Nov 2022

via Google ↗ · Report

The occupational therapist provided a number of important modifications to Dad’s daily routine to assist with his memory loss, vertigo, risk of falling, daily hygiene and medication distribution. Ashley went above and beyond to help resolve numerous issues. We were very pleased with the service provided by CWH Home Health Care!

Pat Tomchick

Apr 2020

via Google ↗ · Report

The family of Janet Kill would like to thank each and every one of you who had a part in caring for our Mother. From the social workers to the nurses to the CNA's...you were very important to her. She looked forward to seeing you each visit. Your exceptional caring manner in dealing with her daily concerns was so appreciated. We thank you from the bottom of our hearts.

Nancy Dennis

Aug 2019

via Google ↗ · Report

Very, very caring staff. Do a great job treat patients and families with respect.

Gene Sharratt

Jun 2018

via Google ↗ · Report

On behalf of our family, I would like to recognize the exceptional care our mom, Dottie May Payne, received from your highly caring and professional staff. It was a great relief to have such authentic, knowledgeable, and compassionate people caring for mom. We are forever grateful for your service and the quality of care you demonstrated.. Mom passed on June 12, and she did so with the grace and dignity you provided. Thank you!! Gene Sharratt and Family

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Washington asks us to share this statement and gather a short intake first

Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated October 23, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you hire an agency we introduced you to, or whether or not you do, that agency pays us a flat fee for the introduction, billed to the agency monthly. If you ask, we will tell you the amount of the fee for any agency we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living and care at home. We gather a short intake about the care needed, suggest agencies that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Central Washington Hospital - Home Care Services and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the agency in the same transaction: the agency pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the agencies named above by acknowledging this statement.

(g) Tours: we do not tour agencies as a matter of course. Our information comes from the agency itself, its state licence record and public sources. We have not toured Central Washington Hospital - Home Care Services.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any agency we refer families to.

About the care that is needed (optional, a few words each)

We share with the agencies you chose only your name, contact details and care needs; the rest stays with us. Leave blank what you do not know; we can fill it in with you later.

Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Central Washington Hospital - Home Care Services reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Central Washington Hospital - Home Care Services is a Medicare-certified home health agency (certified since 1971). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

277 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing96%US 86%
  • Patients' breathing improved98%US 85%
  • Patients got better at taking medications correctly97%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations85%US 61%

Service area

Central Washington Hospital - Home Care Services reports serving 20 ZIP codes, including Wenatchee, Ardenvoir, Cashmere, Chelan, Chelan Falls, Dryden, East Wenatchee, Entiat, Ephrata, Leavenworth and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507029. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Central Washington Hospital - Home Care Services offer?

Central Washington Hospital - Home Care Services offers Home Health.

Where is Central Washington Hospital - Home Care Services located?

Central Washington Hospital - Home Care Services is located at 1020 N Wenatchee Ave in Wenatchee, Washington.

What do families say about Central Washington Hospital - Home Care Services?

Central Washington Hospital - Home Care Services carries a 5.0 out of 5 rating from 4 Google reviews. Families describe Central Washington Hospital's Home Care Services as compassionate and respectful, particularly praising the emotional support given during end-of-life care and hospice services. Reviewers highlight strong communication from nurses, CNAs, and social workers, as well as practical help from occupational therapy staff. All available reviews are highly positive, reflecting satisfaction with both clinical care and the human connection provided to patients and families. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Central Washington Hospital - Home Care Services?

Yes. Central Washington Hospital - Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Central Washington Hospital - Home Care Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Central Washington Hospital - Home Care Services?

Submit the Request Information form on this page, or contact Central Washington Hospital - Home Care Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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