MyLivingChoice

Central Home Health Care

687 Highland Ave STE 13

4(4 ratings)· Needham average: 4.7

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Central Home Health Care logo
Central Home Health Care, photo 1

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2011
Service area
Covers Needham, Newton, Wellesley, and Weston suburbs

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Central Home Health Care is a small home health and hospice agency in Needham, Massachusetts, serving several nearby suburbs. Reviewers who left positive feedback describe attentive, patient-first care, though one reviewer reported a rude phone interaction with a staff member.

What reviewers praise

  • Reviewers describe outstanding, patient-first care
  • Recommended by friends and family members

What reviewers flag

  • One report of a rude, unprofessional phone interaction with staff
  • Based on only 4 total Google reviews

AI-generated from reviews and community data.

Central Home Health Care is a home health agency serving Needham, Massachusetts offering Home Health. Families rate it 4.0 out of 5 across 4 reviews.

About Central Home Health Care

Central Home Health Care is a Medicare-certified home health agency serving clients in Needham, Massachusetts since 2011. The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.

The agency holds a 4.5 of 5 CMS quality star rating. Reviews are mixed regarding customer service and staff interactions, though several reviewers praise the quality of care provided and note that patients come first.

Types of Care at Central Home Health Care

Home Health

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Reviews of Central Home Health Care

4overall · 4 ratings combined

4★ on Google (4)

Estephany Lorenzo

Aug 2020

via Google ↗ · Report

Was speaking with VNA Anastasia and she was very rude to be working in customer service. Hung up the phone with no manners and that’s not something you do as a VNA requesting information about someone.

Yaroslav Grupin

Sep 2018

via Google ↗ · Report

For Central Home Health Care patients always come first.

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Medicare Quality of Care

Central Home Health Care is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency75%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well93%US 86%
  • The team discussed medicines, pain and home safety91%US 82%

172 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community83%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)15%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around94%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing99%US 86%
  • Patients' breathing improved100%US 85%
  • Patients got better at taking medications correctly92%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations62%US 61%

Service area

Central Home Health Care reports serving 64 ZIP codes, including Cambridge, Boston, Dorchester, Waltham, Brookline, Framingham, Watertown, Allston, Arlington, Ashland and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227532. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Central Home Health Care offer?

Central Home Health Care offers Home Health.

Where is Central Home Health Care located?

Central Home Health Care is located at 687 Highland Ave STE 13 in Needham, Massachusetts.

What do families say about Central Home Health Care?

Central Home Health Care carries a 4.0 out of 5 rating from 4 Google reviews. Central Home Health Care is a small home health and hospice agency in Needham, Massachusetts, serving several nearby suburbs. Reviewers who left positive feedback describe attentive, patient-first care, though one reviewer reported a rude phone interaction with a staff member. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Central Home Health Care?

Yes. Central Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Central Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Central Home Health Care?

Submit the Request Information form on this page, or contact Central Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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