Paul
Jul 2026
Management sucks! Administration lacks respect towards staff. Facility is understaffed, which causes delays in response times with residents. Such a shame because the nurses were great and took care of my grandma very well.
1 / 5Quick Facts
- Total units
- 116
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Church related
- Certified beds
- 116
- Inspections
- View history (41 citations)
- Care continuum
- Independent living through skilled nursing, no relocation needed
- Faith orientation
- Non-profit, welcomes seniors of all faiths
- Staff continuity
- Long-tenured staff, minimal turnover reported by families
CMS Care Compare
What Families Think
Reviewers overwhelmingly describe Central Baptist Village as a compassionate, well-staffed community where residents can move seamlessly between independent living, assisted living, memory care, and skilled nursing as needs change. Families repeatedly praise low staff turnover, close communication, and the way staff came to know residents personally over years. A handful of reviews raise serious concerns about administration, staffing levels, and a re-admission denial after a hospital stay.
The Good
- Continuum of care allows aging in place across levels
- Reviewers note low staff turnover, familiar caregivers
- Praised communication with families, including during COVID
- Strong reputation for compassionate, personalized care
- Rehab/PT-OT praised for effective short-term recovery
- Clean, well-maintained facility noted by many visitors
The Bad
- One report of understaffing causing delayed response times
- One serious complaint about denied hospital re-admission and poor communication
- A few reviewers described management or administration as unhelpful or dismissive
- No published pricing information available
AI-generated from reviews and community data.
Central Baptist Village is a senior living community in Norridge, Illinois offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 55 reviews.
About Central Baptist Village
Central Baptist Village is a senior living community in Norridge, Illinois, offering a continuum of care services including independent living, assisted living, and memory care options tailored to individual needs and preferences.
The community emphasizes personalized care rather than a one-size-fits-all approach. Residents maintain their independence and individuality while receiving support, with staff present to assist as needs change. A key advantage is that as care requirements increase, residents can access higher levels of care without relocating, allowing them to maintain friendships and remain active in the community.
Central Baptist Village operates under the principle that aging is a natural part of life rather than a problem to be solved. The community prioritizes genuine relationships and connection among residents, staff, and families, believing that meaningful social engagement is essential to well-being. Spirituality, self-knowledge, and the discovery of new interests and passions are encouraged as part of daily life.
The facility has been recognized by local, regional, and national senior care organizations for its exceptional services and living options. Founded in 1896, the community is rooted in a service-oriented philosophy that drives its operations and creates what residents and visitors describe as a calm, warm, and friendly atmosphere.
Types of Care at Central Baptist Village
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Pet Friendly
- Security
Activities
- Grocery Shopping and Errands
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Central Baptist Village
4.3overall · 55 ratings combined
4.3★ on Google (55)
Michelle Vlastelica
Jun 2026
Before today I would have given 5 stars but recent events led me to write this review. My loved one was a resident and I was very impressed with her care here. She was recently sent to hospital and denied re-admission to CBV. This caused us to scramble last minute trying to find another facility. When we called to question this decision we were referred to someone in marketing, Megan. Megan was beyond rude and unhelpful. She couldn't or wouldn't tell me why my LO was denied re-admission and also wouldn't give me access to the clinical team. I reached out to Jazmine (always amazing and helpful) in social work and she gave me the number to contact one of the nursing directors. I've yet to hear back. I have filed complaints with the state and the ombudsman program. There are proper protocols to follow in cases like this and they cannot refuse to give a clinical reason for denial. Hopefully this helps other families. I would avoid this facility as patient care is not the priority as much as their reimbursement is. That is the only possibility for reason of denial as they could not or would not give us a clinical reason.
Roselle Spooner
Apr 2026
Very caring staff,well knowledgeable!
Johnny Horn
Jan 2026
I've known several staff members and residents who have been telling me about how BAD this place is! DON'T SEND YOUR LOVED ONES!
Jane Doe
Aug 2025
If you care about your loved ones - stay away. Save your money; dignity; time and especially finances because that is all they care about - do you have enough money.
Government Inspection History
5 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 8, 2025Health Standard7 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Jan 2, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Aug 15, 2024Fire Safety StandardHealth Standard14 citations
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2024
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2024
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Sep 7, 2023Fire Safety StandardHealth Standard13 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 28, 2023
Establish policies and procedures for sheltering.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2023
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Oct 6, 2022Fire Safety Standard6 citations
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2022
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2022
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Central Baptist Village offer?
Central Baptist Village offers Memory Care and Skilled Nursing / Long Term Care.
Is Central Baptist Village pet friendly?
Yes. Central Baptist Village lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Central Baptist Village located?
Central Baptist Village is located at 4747 North Canfield Avenue in Norridge, Illinois.
What do families say about Central Baptist Village?
Reviewers overwhelmingly describe Central Baptist Village as a compassionate, well-staffed community where residents can move seamlessly between independent living, assisted living, memory care, and skilled nursing as needs change. Families repeatedly praise low staff turnover, close communication, and the way staff came to know residents personally over years. A handful of reviews raise serious concerns about administration, staffing levels, and a re-admission denial after a hospital stay.
How did Central Baptist Village do on recent health and safety inspections?
Central Baptist Village had 5 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Central Baptist Village?
Submit the Request Information form on this page to connect with Central Baptist Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Central Baptist Village? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Norridge.
SponsoredEden Vista Burr Ridge
Burr Ridge, Illinois16.2 mi
3.9(70)
Memory CareSkilled Nursing / Long Term Care
SponsoredEden Vista Barrington
Barrington, Illinois19.1 mi
4.7(39)
Assisted LivingMemory Care
Harmony Park Ridge
Park Ridge, Illinois2.9 mi
4.9(46)
Skilled Nursing / Long Term Care
Asbury Court Des Plaines
Des Plaines, Illinois2.9 mi
4.6(145)
Assisted LivingMemory CareSkilled Nursing / Long Term Care
Park Ridge Healthcare Center
Park Ridge, Illinois2.9 mi
4.9(7)
Skilled Nursing / Long Term Care
Avantara Park Ridge
Park Ridge, Illinois2.9 mi
4.2(213)
Memory CareSkilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Norridge bring help to the house: daily living, companionship, and respite for family caregivers.
