Paul
Jul 2026
Management sucks! Administration lacks respect towards staff. Facility is understaffed, which causes delays in response times with residents. Such a shame because the nurses were great and took care of my grandma very well.
Central Baptist Village
4747 North Canfield Avenue
4.3(55 ratings)
1 / 5Quick Facts
- Total units
- 116
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Church related
- Certified beds
- 116
- Care continuum
- Independent living through skilled nursing, no relocation needed
- Faith orientation
- Non-profit, welcomes seniors of all faiths
- Staff continuity
- Long-tenured staff, minimal turnover reported by families
CMS Care Compare
What Families Think
Reviewers overwhelmingly describe Central Baptist Village as a compassionate, well-staffed community where residents can move seamlessly between independent living, assisted living, memory care, and skilled nursing as needs change. Families repeatedly praise low staff turnover, close communication, and the way staff came to know residents personally over years. A handful of reviews raise serious concerns about administration, staffing levels, and a re-admission denial after a hospital stay.
The Good
- Continuum of care allows aging in place across levels
- Reviewers note low staff turnover, familiar caregivers
- Praised communication with families, including during COVID
- Strong reputation for compassionate, personalized care
- Rehab/PT-OT praised for effective short-term recovery
- Clean, well-maintained facility noted by many visitors
The Bad
- One report of understaffing causing delayed response times
- One serious complaint about denied hospital re-admission and poor communication
- A few reviewers described management or administration as unhelpful or dismissive
- No published pricing information available
AI-generated from reviews and community data.
About Central Baptist Village
Central Baptist Village is a senior living community in Norridge, Illinois, offering a continuum of care services including independent living, assisted living, and memory care options tailored to individual needs and preferences.
The community emphasizes personalized care rather than a one-size-fits-all approach. Residents maintain their independence and individuality while receiving support, with staff present to assist as needs change. A key advantage is that as care requirements increase, residents can access higher levels of care without relocating, allowing them to maintain friendships and remain active in the community.
Central Baptist Village operates under the principle that aging is a natural part of life rather than a problem to be solved. The community prioritizes genuine relationships and connection among residents, staff, and families, believing that meaningful social engagement is essential to well-being. Spirituality, self-knowledge, and the discovery of new interests and passions are encouraged as part of daily life.
The facility has been recognized by local, regional, and national senior care organizations for its exceptional services and living options. Founded in 1896, the community is rooted in a service-oriented philosophy that drives its operations and creates what residents and visitors describe as a calm, warm, and friendly atmosphere.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 55 ratings combined
4.3★ on Google (55)
Michelle Vlastelica
Jun 2026
Before today I would have given 5 stars but recent events led me to write this review. My loved one was a resident and I was very impressed with her care here. She was recently sent to hospital and denied re-admission to CBV. This caused us to scramble last minute trying to find another facility. When we called to question this decision we were referred to someone in marketing, Megan. Megan was beyond rude and unhelpful. She couldn't or wouldn't tell me why my LO was denied re-admission and also wouldn't give me access to the clinical team. I reached out to Jazmine (always amazing and helpful) in social work and she gave me the number to contact one of the nursing directors. I've yet to hear back. I have filed complaints with the state and the ombudsman program. There are proper protocols to follow in cases like this and they cannot refuse to give a clinical reason for denial. Hopefully this helps other families. I would avoid this facility as patient care is not the priority as much as their reimbursement is. That is the only possibility for reason of denial as they could not or would not give us a clinical reason.
Roselle Spooner
Apr 2026
Very caring staff,well knowledgeable!
Johnny Horn
Jan 2026
I've known several staff members and residents who have been telling me about how BAD this place is! DON'T SEND YOUR LOVED ONES!
Jane Doe
Aug 2025
If you care about your loved ones - stay away. Save your money; dignity; time and especially finances because that is all they care about - do you have enough money.
Frequently Asked Questions
What types of care does Central Baptist Village offer?
Central Baptist Village offers Skilled Nursing / Long Term Care.
Where is Central Baptist Village located?
Central Baptist Village is located at 4747 North Canfield Avenue in Norridge, Illinois.
What do families say about Central Baptist Village?
Reviewers overwhelmingly describe Central Baptist Village as a compassionate, well-staffed community where residents can move seamlessly between independent living, assisted living, memory care, and skilled nursing as needs change. Families repeatedly praise low staff turnover, close communication, and the way staff came to know residents personally over years. A handful of reviews raise serious concerns about administration, staffing levels, and a re-admission denial after a hospital stay.
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Nearby Communities
Other senior living options within 25 miles of Norridge.
