Rick Blanchard
May 2026
The people who are working with me are exceptional. Especially my physical therapist who goes above and beyond And nurse Mary who does so much to keep me informed. Rick B
1 / 5Quick Facts
- Medicare quality
- 5.0 of 5 stars
- Medicare certified
- Since 1981
- Care team makeup
- In-home visits include RN, PT, and OT
Home Health Compare
What Families Think
Families and clients consistently praise CenterWell Home Health's therapy and nursing team for compassionate, professional care that helped them recover from surgery, illness, or injury. Reviewers repeatedly single out physical therapists, occupational therapists, and nurses by name for their skill and encouragement. No negative patterns appear in the available reviews.
The Good
- Reviewers describe staff as kind, caring, and compassionate
- Physical and occupational therapists praised by name repeatedly
- Helped clients recover from surgery and regain independence
- Staff described as personable, professional, and punctual
- Multiple reviewers say they'd recommend the service
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Portage, Michigan offering Home Health. Amenities include Emergency Call System, Dietary Accommodations and 24-Hour Staff. Families rate it 4.5 out of 5 across 22 reviews.
About CenterWell Home Health
CenterWell Home Health in Portage, Michigan provides home-based health and hospice care. The service combines skilled nursing, physical therapy, occupational therapy, and personal care assistance, helping patients recover at home after surgery, hospitalization, or other medical events.
Families consistently praise the clinical staff for both competence and warmth. Therapists are described as personable and encouraging, with patients noting real progress in their recovery. One family wrote, "staff and help were cheerful, and had a positive attitude toward my ability to get well and independent again." Care coordinators keep families informed throughout treatment, and personal care providers are remembered for their comfort and compassion during difficult transitions.
Beyond clinical care, families highlight the practical details: meals are prepared thoughtfully to match individual needs, and the entire team, from nurses to kitchen staff, maintains a respectful, positive atmosphere. Patients report feeling supported not just medically but emotionally through their recovery.
CenterWell Home Health holds a 4.5/5 rating across 22 Google reviews, with recent feedback consistently emphasizing the professionalism and genuine care of individual team members.
Types of Care at CenterWell Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of CenterWell Home Health
4.5overall · 22 ratings combined
4.5★ on Google (22)
Sue T
May 2026
How fortunate we were to have CenterWell Home Health as our home care service. We had kind, caring and compassionate care providers. Bettina, our OT and Karen , our PT, helped navigate a very difficult recovery for Bill. We are so grateful for their care and encouragement. Tracy, our personal care provider was so helpful and comforting. We will miss seeing these 3 professionals. But are so thankful for their care and the great progress Bill made with their help.
Jane Leonard
Mar 2026
My PT could not have been any better!! They were personable, answered all my questions, were on time and I progressed well. Thank you so much!!! I would unequivocally recommend this company for excellent PT care!!
Mike Hart
Mar 2026
I had three people come to visit after I had brain surgery and had left a re-hab center. A Rn, OT and PT / nurse that did some balance test's that I hadn't heard about yet. They were all very personable and professional, shared some laughs and discussions, it was fun and I wouldn't hesitate to recommend their service to anyone. Thanks again, Mike Hart
Susan Vanavery
Nov 2024
From day one I was treated with respect but most importantly the staff and help were cheerful, and had a positive attitude toward my ability to get well and independent again. My comments extend to the care assistant(s) and the kitchen staff and the meals were awesome. They always were exactly as needed.
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1981). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
5.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency80%US 79%
- Rated their overall care 9 or 10 out of 1091%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety81%US 82%
214 completed patient surveys, 29% response rate.
Hospital outcomes
- Discharged to the community92%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Better than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around98%US 83%
- Patients got better at getting in and out of bed98%US 83%
- Patients got better at bathing97%US 86%
- Patients' breathing improved94%US 85%
- Patients got better at taking medications correctly99%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations81%US 61%
Service area
CenterWell Home Health reports serving 63 ZIP codes, including Kalamazoo, Battle Creek, Portage, Albion, Allegan, Athens, Augusta, Bangor, Bellevue, Bloomingdale and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237085. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 5148 Lovers Ln #210 in Portage, Michigan.
What do families say about CenterWell Home Health?
Families and clients consistently praise CenterWell Home Health's therapy and nursing team for compassionate, professional care that helped them recover from surgery, illness, or injury. Reviewers repeatedly single out physical therapists, occupational therapists, and nurses by name for their skill and encouragement. No negative patterns appear in the available reviews.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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