grant boyd
Jun 2026
Johanna was awesome and really cared about me and my progress. First class care and service!! She communicated proactively and was on time with my appointments. Great job!! Grant Boyd
CenterWell Home Health
201 Security St4.7(49 ratings)· Kannapolis average: 3.8
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1 / 5Quick Facts
- Therapy Services
- Provides in-home physical therapy sessions
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families using CenterWell Home Health in Kannapolis describe compassionate, skilled therapists and nurses who helped loved ones recover after strokes, hip surgery, and other major health events. Reviewers consistently praise the personal attention and motivation therapists provide, though one family noted communication with patients and families could be improved.
What reviewers praise
- Therapists described as compassionate and going above and beyond
- Nurses praised for attentive post-hospital care
- Staff proactive and punctual with appointments
- Helped motivate patients through difficult rehab exercises
What reviewers flag
- One report that communication with patients and families could be better
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Kannapolis, North Carolina offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.7 out of 5 across 49 reviews.
About CenterWell Home Health
CenterWell Home Health in Kannapolis, North Carolina provides home health and hospice services to patients recovering from surgery, managing chronic conditions, or in end-of-life care. The service brings nursing, therapy, and supportive care directly into patients' homes.
Families consistently praise the clinical skill and genuine care of individual staff members. Reviewers highlight nurses and therapists who are professional, attentive to patients' needs, and motivated to support recovery, including going above and beyond during physical therapy sessions. One family noted that their mother's care team "understand the complexity of working with the elderly and was able to motivate my mother to do her exercises." Staff arrive on time and follow through on care plans with clear goals in place.
The main area for improvement mentioned across reviews is communication with families and patients. One family expressed that better coordination and updates would have elevated their experience from four to five stars, though they remained pleased overall with the nursing care provided.
CenterWell Home Health holds a 4.7 out of 5 rating based on 49 Google reviews, reflecting consistent satisfaction with hands-on care delivery tempered by occasional communication gaps.
Types of Care at CenterWell Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of CenterWell Home Health
4.7overall · 49 ratings combined
4.7★ on Google (49)
Ryan Burris
Dec 2025
Im going to email the head person but I want to leave a Google review so that other families that are just going through what my family has just done. Let me share my story from being a full time caregiver for my Grandmother. In June of 2025 my full-time working doing everything 100%on her own tough Grandmother had a sever stroke right after her 78th Birthday. She was sent to one of the biggest and best hospitals but unfortunately she remained right side paralyzed which meant she was bed bound and needed 100% care given. We drove an hour away and hour back for almost 2 months and then she was sent to a rehabilitation facility closer to home. In this "rehabilitation facility " she wasn't cared for properly so we took turns staying with her making sure she recieved the care she needed but she also wanted go home. When she was basically kicked out of the rehabilitation place they sent another home health health and they were awful treated my Grandmother like a "job" thankfully her health insurance switched us to Centerwell and let me tell you this place these therapist are angels on this earth. They taught us more in just the first visit then anyone had in 2 months. The hardest part of this stroke wasn't all that I had mentioned above it was watching your most independent loved one weather away into a shell of her and allowing others come into my safe place for myself and family and to put my all trust into a stranger to help my loved one and Im so glad we had Centerwell. They are the most compassionate and caring home health you will ever meet and they also treated us her family the exact same way. If you have the decision to select Centerwell home health you will not go wrong for your loved one.
Lori Moseley
Dec 2024
CenterWell Home Health of Kannapolis has been very helpful taking care of my mom the last couple months. We have been very pleased with the care of their nurses have shown my mom. The only thing I wish would have been better is their communication with their patient and their family. I would have given 5 stars if the communication would have been a little better. Other than that, I would recommend this company for care of your loved one.
Eva Zigler
Nov 2024
Very impressed with the entire team assigned to my mother after hip surgery. Everyone seemed to genuinely care about her progress, and put goals in place. They understand the complexity of working with the elderly and was able to motivate my mother to do her exercises. Very, very impressed.
Cindy Wilson
Dec 2023
Everyone that has been to my house and worked with me are amazing. They are all very professional and care about how I feel and make sure my needs are met. They are all great but Amber has went above and beyond while she has been with me for physical therapy.. She is awesome! She even sat on my floor to help me. That was definitely going above and beyond.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 201 Security St in Kannapolis, North Carolina.
What do families say about CenterWell Home Health?
CenterWell Home Health carries a 4.7 out of 5 rating from 49 Google reviews. Families using CenterWell Home Health in Kannapolis describe compassionate, skilled therapists and nurses who helped loved ones recover after strokes, hip surgery, and other major health events. Reviewers consistently praise the personal attention and motivation therapists provide, though one family noted communication with patients and families could be improved. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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