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CenterWell Home Health

1970 W Arlington Blvd Ste B-2

4.4(73 ratings)· Greenville average: 4.4

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CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 1976

What Families Think

Families generally describe CenterWell Home Health's nurses and therapists as compassionate, attentive, and willing to work around patients' schedules. One reviewer, however, described a distressing experience when home health services were abruptly cancelled right as they were leaving the hospital, leaving them without needed support.

The Good

  • Therapists described as caring and flexible with scheduling
  • Nurses praised as attentive advocates for patients
  • Families report reduced anxiety during recovery process
  • Staff treated family members with respect and professionalism

The Bad

  • One report of services being cancelled abruptly at hospital discharge
  • One report of resulting hardship after care cancellation, no transport help

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Greenville, North Carolina offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.4 out of 5 across 73 reviews.

About CenterWell Home Health

CenterWell Home Health is a home health and hospice provider serving Greenville, North Carolina. The service brings nursing, therapy, and end-of-life care directly to patients recovering at home or managing chronic conditions.

Families consistently praise the clinical staff for both competence and genuine care. Therapists are described as attentive to individual progress and flexible with scheduling, while nurses are noted for advocacy and bringing warmth to their visits. One family wrote that a nurse "brightens his day every time she comes by." Families report feeling confident in their caregivers and experiencing reduced anxiety about recovery at home. The team is characterized as respectful, professional, and invested in their patients as people.

CenterWell Home Health holds a 4.4 out of 5 stars across 73 Google reviews. Some families have reported frustration with service cancellations or care coordination challenges, though the bulk of feedback emphasizes gratitude for the quality of care provided during post-surgical recovery and ongoing home-based treatment.

Types of Care at CenterWell Home Health

Home Health

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of CenterWell Home Health

4.4overall · 73 ratings combined

4.4★ on Google (73)

Write a review

Jessica Stanley

Mar 2026

via Google ↗

Due to a policy issue, we left the hospital a bit early, but we left the hospital in good standing with the doctor, Centerwell cancelled our services just as we were leaving the hospital. They were integral to our plan to return home, and now I’m home alone with a man who can’t get off the couch. We were depending on Centerwell physical therapy to help us with this. Now I can’t even take my partner to his doctor’s appointments because I can’t get him to the car. We are just stuck. We only left the hospital because we knew we had Centerwell, and they really let us down.

Grace Gery

Dec 2025

via Google ↗

I can't even express my gratitude and thankfulness for CenterWell. Everyone I have met, spoken to, has lessened my anxiety about my husband's post surgery recovery. I am a so happy that we chose this route for his journey, I am amazed how much progress he is making, and we are confident in his caregivers.

Jenn Kemp

Oct 2025

via Google ↗

Very helpful folks. treated my father in law with respect and true professionals. my nurse friend at Home Instead care recommended them and glad she did.

Amy Gardner

Dec 2024

via Google ↗

My dad’s nurse Emily Houston is the absolute best. She is a tremendous advocate for him and brightens his day every time she comes by. You can tell it’s way more than just a job for her. We are very grateful!

Lisa Sloan

Sep 2024

via Google ↗

The CenterWell therapists were very caring about me both as a patient and as a person. They are willing to schedule when convenient for you and follow your achievements along with you. I've enjoyed working with them.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to CenterWell Home Health, never sold or shared.

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 1976). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

302 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community84%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around94%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly92%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations86%US 61%

Service area

CenterWell Home Health reports serving 43 ZIP codes, including Greenville, Wilson, Rocky Mount, Ayden, Bailey, Bellarthur, Bethel, Black Creek, Chocowinity, Elm City and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347031. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 1970 W Arlington Blvd Ste B-2 in Greenville, North Carolina.

What do families say about CenterWell Home Health?

Families generally describe CenterWell Home Health's nurses and therapists as compassionate, attentive, and willing to work around patients' schedules. One reviewer, however, described a distressing experience when home health services were abruptly cancelled right as they were leaving the hospital, leaving them without needed support.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.

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