MyLivingChoice

CenterWell Home Health

396 Griffin Rd Suite 201

4.9(19 ratings)· Bangor average: 4.6

CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1994
Service model
Combines home health and hospice care
Therapy services
In-home PT, OT, and speech therapy visits
Pricing transparency
Must contact community for pricing details

What Families Think

Reviewers describe CenterWell Home Health in Bangor as a home health and hospice service where in-home physical, occupational, and speech therapists helped patients recover from surgery and illness with encouragement and skill. The 4.9-star rating from 19 Google reviews centers almost entirely on praise for individual therapists rather than facility amenities.

The Good

  • Highly praised in-home PT, OT, and speech therapists
  • Therapists described as encouraging, patient, and knowledgeable
  • Flexible scheduling around patient convenience
  • Staff make patients feel cared for, not just billed

The Bad

  • One reviewer suggested adding a talk/mental-health therapist option
  • No published pricing; must contact directly for cost details

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Bangor, Maine offering Home Health. Families rate it 4.9 out of 5 across 19 reviews.

About CenterWell Home Health

CenterWell Home Health provides skilled home health and hospice services in Bangor, Maine. The agency delivers physical therapy, occupational therapy, speech therapy, and nursing care to patients recovering at home.

Families consistently praise the clinical skill and personal warmth of the care team. Multiple reviewers highlighted physical and occupational therapists who combined knowledgeable instruction with genuine encouragement, one family noted their therapist made them "feel more like a patient than a paycheck." Parents of post-surgical patients reported that staff helped them understand recovery needs while remaining patient and kind. Even support roles stood out; one patient credited their speech therapist with providing emotional listening beyond clinical scope.

The team's flexibility with scheduling and follow-through on recovery goals earned repeated recognition. Specific staff members, Erika, Kristen, Katie, Nancy, Adam, and Monica, were named for their professionalism and rapport. With a 4.9/5 rating across 19 reviews, families paint a picture of clinicians who blend technical competence with genuine care.

Types of Care at CenterWell Home Health

Home Health

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Reviews of CenterWell Home Health

4.9overall · 19 ratings combined

4.9★ on Google (19)

Ray Stephens

Aug 2024

via Google

Erika from the Bangor office was a fantastic PT!!! Within 3 weeks of a total knee replacement I was reaching close to 110 degrees knee bend and able to ride a stationary bike. I looked forward to each visit as she encouraged me to push for more bend and lead me through the process of strengthening. I'm thrilled with the progress I'm making and I credit Erika for being knowledgeable, helpful, and reassuring every visit! Thanks very much for having such wonderful folks in the field!

Jodie Hutchinson

Feb 2024

via Google

My physical therapist, Adam, is awesome. He comes to my home when it is convenient for me. I would recommend him to anyone. Monica is also very pleasant

mary gregor

Dec 2023

via Google

No complaints particularly enjoyed Nancy, my “speech therapist”. She did a lot more than speech! If I had any suggestions at all it would be to have a “talk therapist” on board. Nancy was always willing to listen.

Richard Kepner

Sep 2023

via Google

I have a nurse coming and occupational therapy along with physical therapy. Everyone has been amazing people they are caring and very friendly along with being genuine and supportive in every aspect of my recovery. I could not have asked for a better team. They made you feel more like a patient than a paycheck!!

Barbara Eaton

Jun 2022

via Google

The PT and OT therapists that came to see my mom after hip surgery were phenomenal! They were kind, encouraging, patient, and so helpful in helping us understand what my mom needed. Kristen and Katie are the absolute best!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to CenterWell Home Health, never sold or shared.

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

246 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around97%US 83%
  • Patients got better at getting in and out of bed96%US 83%
  • Patients got better at bathing96%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly96%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations86%US 61%

Service area

CenterWell Home Health reports serving 49 ZIP codes, including Bangor, Belfast, Bradford, Bradley, Brewer, Bucksport, Carmel, Charleston, Corinna, Corinth and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 207045. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 396 Griffin Rd Suite 201 in Bangor, Maine.

What do families say about CenterWell Home Health?

Reviewers describe CenterWell Home Health in Bangor as a home health and hospice service where in-home physical, occupational, and speech therapists helped patients recover from surgery and illness with encouragement and skill. The 4.9-star rating from 19 Google reviews centers almost entirely on praise for individual therapists rather than facility amenities.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.

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