Yei
Aug 2026
Atienden bien
4.1(149 ratings)· Lebanon average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Cedar Haven Healthcare Center is a skilled nursing and long-term care community in Lebanon, Pennsylvania, holding a 4.1 out of 5 rating from 139 Google reviews. Beyond this aggregate score, no detailed family feedback, amenities, or pricing information were provided to give further insight into daily life there.
AI-generated from reviews and community data.
Cedar Haven Healthcare Center is a senior living community in Lebanon, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 149 reviews.
Cedar Haven Healthcare Center is a skilled nursing and long-term care community in Lebanon, Pennsylvania, licensed for up to 324 residents. All beds are certified for Medicare and Medicaid.
The facility offers 24-hour staffing with on-site registered nurses, medication management, private rooms with private bathrooms, and a restaurant-style dining room with dietary accommodations. Additional amenities include cable or satellite television, housekeeping and laundry services, emergency call systems, gathering and activity spaces, wheelchair accessibility, and security.
Reviewers offered mixed accounts of their experiences. Some families praised the staff's warmth and attentiveness during moves and visits, noting the facility was clean and well-maintained. Others raised serious concerns about care quality, staffing empathy, and management responsiveness. Communication and care standards appear to be areas where experiences vary considerably.
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Help Me Choose4.1overall · 149 ratings combined
4.1★ on Google (149)
Yei
Aug 2026
Atienden bien
M W
Aug 2026
If I could give this place zero stars I would. This place is riddled with elder abuse, staff who have zero empathy and upper management who truly could care less what goes on within the facility as long as their pockets are lined. It is absolutely heartbreaking that these residents are in the last few years of life and are treated like animals, overly medicated and no longer have a say in their own lives. My grandfather has been not only mentally abused by CNA's, LPN's and RN's but also was physically assaulted and NOTHING WAS EVER DONE. I understand being short staffed and burnt out, but when do we draw the line between that and staff who were never suited to provide care to people in the first place. This place is inhumane and utterly disgusting in my opinion and clearly several others. They should be ashamed that this is what is considered care and should REALLY revaluate unless a hefty lawsuit is what they're looking for. DO BETTER.<br><br>edit: It is worth noting that management has not responded to any negative reviews. Their responses appear limited to positive feedback, which speaks directly to the way this establishment is managed.
Sheila Ellison
Aug 2026
On day #2 of bringing my dear cousin Patsy to Cedar Haven I am very impressed with how involved management is with the move in. The staff on her floor has also gone above and beyond to make us feel welcome and willing to accommodate her needs. I feel comfortable leaving her there.
tim gehron
Aug 2026
Visitors today. The place was clean and it did not smell like urine. All good
Victoria Allen
Jul 2026
Had a wonderful visit the staff is amazing especially the front receptionist She was so kind knew all answers to the questions and interacted with all the residents down in the lobby. It was completely packed. She interacted with everyone and super friendly.
8 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 21, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 16, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Dispose of garbage and refuse properly.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023
Hire a qualified full-time social worker in a facility with more than 120 beds.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 10, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Cedar Haven Healthcare Center offers Skilled Nursing / Long Term Care.
Cedar Haven Healthcare Center is located at 590 South Fifth Avenue in Lebanon, Pennsylvania.
Cedar Haven Healthcare Center carries a 4.1 out of 5 rating from 149 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Cedar Haven Healthcare Center had 8 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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