Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2013
Home Health Compare
Cassena Care at Home is a home health agency serving Brooklyn, New York offering Home Health. Families rate it 4.2 out of 5 across 51 reviews.
About Cassena Care at Home
Cassena Care at Home is a Medicare-certified home health agency serving Brooklyn, NY and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Cassena Care at Home 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Cassena Care at Home
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4.2overall · 51 ratings combined
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Medicare Quality of Care
Cassena Care at Home is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
1.0 / 5 patient survey rating
- Would definitely recommend the agency49%US 79%
- Rated their overall care 9 or 10 out of 1064%US 85%
- Care was given in a professional way71%US 89%
- The team communicated well69%US 86%
- The team discussed medicines, pain and home safety67%US 82%
871 completed patient surveys, 7% response rate.
Hospital outcomes
- Discharged to the community77%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Better than
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around91%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved99%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations58%US 61%
Service area
Cassena Care at Home reports serving 210 ZIP codes, including New York, Brooklyn, Bronx, Staten Island, Jamaica, Astoria, Flushing, Mount Vernon, Queens Village, Yonkers and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 337441. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Cassena Care at Home offer?
Cassena Care at Home offers Home Health.
Where is Cassena Care at Home located?
Cassena Care at Home is located at 1000 Gates Avenue, 4th Floor in Brooklyn, New York.
Does Medicare cover care from Cassena Care at Home?
Yes. Cassena Care at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Cassena Care at Home?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Cassena Care at Home?
Submit the Request Information form on this page to connect with Cassena Care at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Cassena Care at Home? Claim this listing to update photos, pricing, and details. It's free.
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