MyLivingChoice

Carthage Center

1045 West Street

3.3(90 ratings)

Carthage Center, photo 11 / 6

Quick Facts

Total units
90
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
90
Staffing ratio
More than one caregiver per resident
External quality rating
Holds a CMS Five Star Rating
Network affiliation
Part of Centers Health Care network

What Families Think

Carthage Center for Rehabilitation and Nursing is a skilled nursing and rehab facility in Carthage, NY that emphasizes individualized rehabilitation plans and coordinated care through electronic medical records. No detailed family reviews were provided, so it's hard to gauge day-to-day resident experience beyond the facility's own description and its 3.2 average Google rating from 86 reviews.

The Good

  • More than one caregiver per resident
  • Holds a CMS Five Star Rating
  • Individualized rehabilitation plans for residents
  • Electronic medical records support coordinated care
  • Backed by a larger regional healthcare network

The Bad

  • No published pricing information available
  • Google rating of 3.2 from 86 reviews suggests mixed satisfaction

AI-generated from reviews and community data.

Carthage Center is a senior living community in Carthage, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 90 reviews.

About Carthage Center

Carthage Center for Rehabilitation and Nursing is a skilled nursing and rehabilitation facility in Carthage, New York, providing short-term and long-term care with a focus on individualized rehabilitation plans.

The center emphasizes rehabilitation services delivered by expert therapists using cutting-edge technology to help residents return home and resume their daily activities. Clinical specialists are available to address a wide range of resident conditions, and the facility maintains modern electronic medical record and charting technologies to ensure coordinated care among all parties involved.

The community is staffed by a large, tight-knit care team including a skilled administrator, nurses, and therapists. The facility maintains a commitment to having more than one hands-on caregiver per resident to ensure personalized attention and round-the-clock care.

Carthage Center offers comfortable accommodations and refined amenities within a community-focused environment that emphasizes friendship and connection among residents. The facility is part of the Centers Health Care network, the leader in post-acute care in the Northeast, and holds a CMS Five Star Rating.

Types of Care at Carthage Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Carthage Center

3.3overall · 90 ratings combined

3.3★ on Google (90)

Heather Jones-Lancto

Jun 2026

via Google

Please do not allow your family members go here. I visited my Uncle and he didn't have the supplies he needed for his ostomy. He ended up with bed sores, bacterial infection, and fluid on his lungs. He is only alive because he ended up in the ER. The room he was staying in was not handicap accessible even though he is in a wheelchair. The main areas appeared medical in appearance but the rooms were run down. I tried getting in touch with the staff, in particular the social worker, they would hang up 'while transferring my call'. They really don't care about the patients.

Rachel Hughes

May 2026

via Google

All the staff were very welcoming. Smiles from everyone, welcoming me and asking if I needed any help with anything. Heard a call light or two here and there but rang less than 40 seconds.

Kenneth Mallette

Mar 2026

via Google

Everyone I met there from nursing staff physical therapist occupational therapist social worker and even the head of maintenance man were all very kind informative helpful individuals and I appreciate that greatly! Thank you to all of you!

Kelly Miller

Feb 2026

via Google

The staff was very nice. The nurse that was working with my sister was awesome, I’m sorry I can’t remember her name. Everyone there seemed to be happy. The building itself looks nice on the outside. Inside is clean, but use some updates. Paint, floors could be stripped. Also the bed my sister is in is so old and looks to be a very small single. It has no rails to keep her from falling out and it would be quite the fall. My sister seems content and said the food was good.

Ash Y

Jun 2024

via Google

This place is absolutely the worst place you could ever send a loved one. As soon as you walk in it smells of urine. There are patients in wheel chairs all over the halls just sitting there, unattended. The staff bring their kids to work with them daily. Majority of the staff are very rude to each other, patients, and visitors. The building is old, unmaintained, and falling apart. Patients are left alone for long periods of time, resulting in them trying to move on their own and falling out of bed or out of the wheelchair. This place truly deserves ZERO stars, and needs to be shut down! I would NEVER send someone to this facility. I’d be ashamed to even work there.

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Government Inspection History

5 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 26, 2024Fire Safety StandardHealth ComplaintHealth Standard29 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 5, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Establish policies and procedures for sheltering.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Establish procedures for tracking staff and patients during an emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2024

Feb 23, 2024Health Complaint1 citation
  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2024

Dec 8, 2023Health Complaint2 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 3, 2024

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2024

Mar 16, 2023Fire Safety StandardHealth Standard18 citations
  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

Jun 24, 2021Fire Safety StandardHealth Standard11 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2021

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021

  • Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2021

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2021

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Carthage Center offer?

Carthage Center offers Skilled Nursing / Long Term Care.

Where is Carthage Center located?

Carthage Center is located at 1045 West Street in Carthage, New York.

What do families say about Carthage Center?

Carthage Center for Rehabilitation and Nursing is a skilled nursing and rehab facility in Carthage, NY that emphasizes individualized rehabilitation plans and coordinated care through electronic medical records. No detailed family reviews were provided, so it's hard to gauge day-to-day resident experience beyond the facility's own description and its 3.2 average Google rating from 86 reviews.

How did Carthage Center do on recent health and safety inspections?

Carthage Center had 5 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Carthage Center?

Submit the Request Information form on this page to connect with Carthage Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Carthage Center? Claim this listing to update photos, pricing, and details. It's free.

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