MyLivingChoice

Samaritan Summit Village

22691 Campus Drive

3.6(23 ratings)· Watertown average: 3.7

Samaritan Summit Village — photo 11 / 2

Quick Facts

Total units
168
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
168
Care continuum
Assisted living and skilled nursing in one facility
Therapy services
On-site physical, occupational, and speech therapy
Visitation policy
No formal visitation hours for residents
Payment mix
Medicaid covers most beds; some private-pay only

What Families Think

Reviews for Samaritan Summit Village are sharply divided: some families describe loving, attentive care in assisted living and skilled nursing, while others report serious concerns about staffing, monitoring, and facility conduct. The community offers a continuum of care from enhanced assisted living through skilled nursing, with a design meant to keep services close to residents.

The Good

  • Praised for compassionate, attentive staff by some families
  • Positive experience reported in skilled nursing and comfort care
  • Residential-style dining and private rooms
  • No formal visitation hour restrictions
  • Aging-in-place model across assisted living and nursing care

The Bad

  • Multiple reports of inadequate staffing levels
  • One report of a resident's declining condition not properly monitored
  • One reviewer described administration as dishonest or evasive
  • One report of contract limiting showers to once weekly
  • One former staff reviewer said residents were badly treated

AI-generated from reviews and community data.

Samaritan Summit Village is a senior living community in Watertown, New York offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 23 reviews.

About Samaritan Summit Village

Samaritan Senior Village in Watertown, New York offers assisted living and skilled nursing care in a continuum-of-care setting with 120 assisted living beds and 168 nursing home beds.

The community provides enhanced assisted living with an emphasis on aging in place, allowing residents to receive additional services as needed while remaining in their residence. Skilled nursing care is available 24 hours a day with nursing staff on duty to assist with activities of daily living, physical, occupational, and speech therapy services, and physician-supervised care.

The facility is designed around resident-centered care that prioritizes individual needs, habits, and preferences. Key design features include residential-style dining rooms for small groups, softer materials such as carpeting and wood railings, flexible food service prepared on residents' schedules, multiple smaller common rooms for various activities, and private resident rooms. Services are brought to residents rather than requiring them to travel to different areas of the facility.

Medicaid covers costs for the 168 skilled nursing beds and 80 of the assisted living beds, while 20 enhanced assisted living beds and 20 additional assisted living beds are private pay only. Long-term care insurance coverage depends on individual policies.

There are no formal visitation hours, and residents may receive visitors at any time they choose. The community encourages prospective residents and their families to contact them directly to learn more about residency options.

Types of Care at Samaritan Summit Village

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews of Samaritan Summit Village

3.6overall · 23 ratings combined

3.6★ on Google (23)

Valerie Laclair

Oct 2025

via Google

I went to a team meeting about my mother's care on Friday where I was assured she was progressing nicely, and by Monday she was dead. She was ill and her condition was not monitored properly. That Saturday night she called me saying she thought she was dying. She had been left to languish in bed with untreated pneumonia. When I went to the facility ,alarmed, on Saturday night, a supervisor gaslighted me- my mother's vitals were fine and she was just " panicking." I've put in 2 calls to the " advocate" which haven't been returned. We'll see what the Department Of Health thinks.

Suzanne Ashcroft—Taylor

Oct 2025

via Google

I am reviewing Samaritan summit Village with staff is exceptional. They’re caring and compassionate and take time with their job is a great place to send someone if they need rehab. The issue that I have is that there’s a contract that you sign that says that you receive a shower once a week I don’t think that that should be in a contract I honestly believe that person needs a shower more than once a week. I understand that there’s a shortage of faculty because of Covid however, you have skin breakdown if you don’t have a shower more than once a week. their facilities like prisons and psychiatric wards where those patients have showers every day where they can refuse, but have to have a shower every two days your contract should be reviewed and updated so that patients receive a shower more than once a week you’re dealing with people who are incontinent and definitely need a shower more than once a week please look in to your contract and make this more reasonable for your patients

barbara miller

Mar 2024

via Google

My mother was in assisted living for 6 years and loved her room and the staff. We were able to meet and connect with them. Very loving caring people. She spent a short time in skilled nursing, where she received excellent care. When she was placed in comfort care she not only received the best care but her family did also. They put up with her large family and offered us so much comfort. I want to thank the caring community they are for everything they did for our family. ❤️

Stephanie Hall

Jan 2024

via Google

I would give 0 stars if it let me. This place is the most horrible nursing home I have seen. I am a former CNA with over 4 years experience ina nuring home setting and over 6 of in home care. I cannot believe how badly residents are being treated at The Summit. I cannot not give specific details for fear of even worse treatment to my family member. I would NEVER recommend this place to anyone!!!! If I could, I would move her anywhere but here.

Gail Livingston

Oct 2023

via Google

If you are someone who has their wits about them, can do their own banking, can even take care of their own medications and give it to themselves properly, and also one who likes to ask questions and be informed, this is not the place for you or your loved ones. The people that they want at their facility, are the loved ones that want to just dump their family in a place and have no further contact. Where the resident has no control over anything and they have total control. They don't seem to understand nor will they abide by New York State Law. They handout paperwork that they themselves do not go by what is written on it, nor do they like to go by signed agreements. They don't even allow the Ombudsman to do their job, even when it's written in their signed agreement. It doesn't even phase them, when they get citations from the NYS Department of Health. They seem to think that a supervisor from the Ombudsman office is going to keep them safe because they have family staying there. Administration, including the VP of Long-Term Care, will lie to your face and allow threats to be made by the administrator. They are afraid of the truth coming out. They like to put $$$, when private pay is a lot more, $$$$ and they want more on top of that, making it closer to $$$$$. This place is all about the money. They don't seem to care that they have a fast turnout of employees, so not always enough staff to take care of the residents. My suggestion to anyone thinking about this place is there a residence, make sure you have a recording of every conversation you have with administratio and aides and nurses. They also don't seem to care about Hippa laws, and we want to conduct business in public places, or leave your door open so that people outside and any of those that have their doors open can hear what's going on. They may even leave things tape to your door that have very important information on them like your social security number, for anyone to stop and look at. I would also have an attorney on standby and of course the number to the New York State Department Hotline. Have a camera in your room at all times, they have been known to go into your room when you're at a doctor's appointment for no good reason. Do not allow them to handle your money, or take the possibility of losing your money. I would seriously look at other places than this one. Beware at All Times.

Request information

Ask about availability, pricing, or a tour. Your details go only to Samaritan Summit Village — never sold or shared.

Frequently Asked Questions

What types of care does Samaritan Summit Village offer?

Samaritan Summit Village offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Samaritan Summit Village located?

Samaritan Summit Village is located at 22691 Campus Drive in Watertown, New York.

What do families say about Samaritan Summit Village?

Reviews for Samaritan Summit Village are sharply divided: some families describe loving, attentive care in assisted living and skilled nursing, while others report serious concerns about staffing, monitoring, and facility conduct. The community offers a continuum of care from enhanced assisted living through skilled nursing, with a design meant to keep services close to residents.

How can families visit Samaritan Summit Village?

Submit the Request Information form on this page to connect with Samaritan Summit Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Samaritan Summit Village? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Watertown.