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Samaritan Summit Village

22691 Campus Drive

3.6(23 ratings)· Watertown average: 3.7

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Samaritan Summit Village, photo 11 / 2

Quick Facts

Total units
168
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
168
Licensed operator
Samaritan Senior Village, Inc.
Care continuum
Assisted living and skilled nursing in one facility
Therapy services
On-site physical, occupational, and speech therapy
Visitation policy
No formal visitation hours for residents
Payment mix
Medicaid covers most beds; some private-pay only

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Samaritan Summit Village are sharply divided: some families describe loving, attentive care in assisted living and skilled nursing, while others report serious concerns about staffing, monitoring, and facility conduct. The community offers a continuum of care from enhanced assisted living through skilled nursing, with a design meant to keep services close to residents.

What reviewers praise

  • Praised for compassionate, attentive staff by some families
  • Positive experience reported in skilled nursing and comfort care
  • Residential-style dining and private rooms
  • No formal visitation hour restrictions
  • Aging-in-place model across assisted living and nursing care

What reviewers flag

  • Multiple reports of inadequate staffing levels
  • One report of a resident's declining condition not properly monitored
  • One reviewer described administration as dishonest or evasive
  • One report of contract limiting showers to once weekly
  • One former staff reviewer said residents were badly treated

AI-generated from reviews and community data.

Samaritan Summit Village is a senior living community in Watertown, New York offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 23 reviews.

About Samaritan Summit Village

Samaritan Senior Village in Watertown, New York offers assisted living and skilled nursing care in a continuum-of-care setting with 120 assisted living beds and 168 nursing home beds.

The community provides enhanced assisted living with an emphasis on aging in place, allowing residents to receive additional services as needed while remaining in their residence. Skilled nursing care is available 24 hours a day with nursing staff on duty to assist with activities of daily living, physical, occupational, and speech therapy services, and physician-supervised care.

The facility is designed around resident-centered care that prioritizes individual needs, habits, and preferences. Key design features include residential-style dining rooms for small groups, softer materials such as carpeting and wood railings, flexible food service prepared on residents' schedules, multiple smaller common rooms for various activities, and private resident rooms. Services are brought to residents rather than requiring them to travel to different areas of the facility.

Medicaid covers costs for the 168 skilled nursing beds and 80 of the assisted living beds, while 20 enhanced assisted living beds and 20 additional assisted living beds are private pay only. Long-term care insurance coverage depends on individual policies.

There are no formal visitation hours, and residents may receive visitors at any time they choose. The community encourages prospective residents and their families to contact them directly to learn more about residency options.

Types of Care at Samaritan Summit Village

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Samaritan Summit Village

3.6overall · 23 ratings combined

3.6★ on Google (23)

Valerie Laclair

Oct 2025

via Google ↗ · Report

I went to a team meeting about my mother's care on Friday where I was assured she was progressing nicely, and by Monday she was dead. She was ill and her condition was not monitored properly. That Saturday night she called me saying she thought she was dying. She had been left to languish in bed with untreated pneumonia. When I went to the facility ,alarmed, on Saturday night, a supervisor gaslighted me- my mother's vitals were fine and she was just " panicking." I've put in 2 calls to the " advocate" which haven't been returned. We'll see what the Department Of Health thinks.

Suzanne Ashcroft—Taylor

Oct 2025

via Google ↗ · Report

I am reviewing Samaritan summit Village with staff is exceptional. They’re caring and compassionate and take time with their job is a great place to send someone if they need rehab. The issue that I have is that there’s a contract that you sign that says that you receive a shower once a week I don’t think that that should be in a contract I honestly believe that person needs a shower more than once a week. I understand that there’s a shortage of faculty because of Covid however, you have skin breakdown if you don’t have a shower more than once a week. their facilities like prisons and psychiatric wards where those patients have showers every day where they can refuse, but have to have a shower every two days your contract should be reviewed and updated so that patients receive a shower more than once a week you’re dealing with people who are incontinent and definitely need a shower more than once a week please look in to your contract and make this more reasonable for your patients

barbara miller

Mar 2024

via Google ↗ · Report

My mother was in assisted living for 6 years and loved her room and the staff. We were able to meet and connect with them. Very loving caring people. She spent a short time in skilled nursing, where she received excellent care. When she was placed in comfort care she not only received the best care but her family did also. They put up with her large family and offered us so much comfort. I want to thank the caring community they are for everything they did for our family. ❤️

Stephanie Hall

Jan 2024

via Google ↗ · Report

I would give 0 stars if it let me. This place is the most horrible nursing home I have seen. I am a former CNA with over 4 years experience ina nuring home setting and over 6 of in home care. I cannot believe how badly residents are being treated at The Summit. I cannot not give specific details for fear of even worse treatment to my family member. I would NEVER recommend this place to anyone!!!! If I could, I would move her anywhere but here.

Gail Livingston

Oct 2023

via Google ↗ · Report

If you are someone who has their wits about them, can do their own banking, can even take care of their own medications and give it to themselves properly, and also one who likes to ask questions and be informed, this is not the place for you or your loved ones. The people that they want at their facility, are the loved ones that want to just dump their family in a place and have no further contact. Where the resident has no control over anything and they have total control. They don't seem to understand nor will they abide by New York State Law. They handout paperwork that they themselves do not go by what is written on it, nor do they like to go by signed agreements. They don't even allow the Ombudsman to do their job, even when it's written in their signed agreement. It doesn't even phase them, when they get citations from the NYS Department of Health. They seem to think that a supervisor from the Ombudsman office is going to keep them safe because they have family staying there. Administration, including the VP of Long-Term Care, will lie to your face and allow threats to be made by the administrator. They are afraid of the truth coming out. They like to put $$$, when private pay is a lot more, $$$$ and they want more on top of that, making it closer to $$$$$. This place is all about the money. They don't seem to care that they have a fast turnout of employees, so not always enough staff to take care of the residents. My suggestion to anyone thinking about this place is there a residence, make sure you have a recording of every conversation you have with administratio and aides and nurses. They also don't seem to care about Hippa laws, and we want to conduct business in public places, or leave your door open so that people outside and any of those that have their doors open can hear what's going on. They may even leave things tape to your door that have very important information on them like your social security number, for anyone to stop and look at. I would also have an attorney on standby and of course the number to the New York State Department Hotline. Have a camera in your room at all times, they have been known to go into your room when you're at a doctor's appointment for no good reason. Do not allow them to handle your money, or take the possibility of losing your money. I would seriously look at other places than this one. Beware at All Times.

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Government Inspection History

3 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 16, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 14, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

Jun 24, 2022Fire Safety StandardHealth Standard8 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2022

  • Have elevators that firefighters can control in the event of a fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2022

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2022

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2022

Oct 11, 2019Fire Safety StandardHealth Standard6 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Samaritan Summit Village offer?

Samaritan Summit Village offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Samaritan Summit Village located?

Samaritan Summit Village is located at 22691 Campus Drive in Watertown, New York.

What do families say about Samaritan Summit Village?

Samaritan Summit Village carries a 3.6 out of 5 rating from 23 Google reviews. Reviews for Samaritan Summit Village are sharply divided: some families describe loving, attentive care in assisted living and skilled nursing, while others report serious concerns about staffing, monitoring, and facility conduct. The community offers a continuum of care from enhanced assisted living through skilled nursing, with a design meant to keep services close to residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Samaritan Summit Village do on recent health and safety inspections?

Samaritan Summit Village had 3 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Samaritan Summit Village?

Submit the Request Information form on this page, or contact Samaritan Summit Village directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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