Heather Marr
Jul 2025
My parents have been at the Carlton for a few months now. My sisters and I have been so grateful to everyone there, particularly for their flexibility during a couple of challenging situations and their genuine appreciation of and care for our parents. One of the reasons we chose the Carlton over others was that they offer a transitional model of care for dementia residents…which means that our mom (who has dementia) can actually live with my dad (who doesn’t) in the regular area, but go to memory care during the day if they wish (which she loves). Special shout-out to Mina, who has gone above and beyond to help my parents settle in. Only minus is wish they had a bigger elevator somewhere on the premises to assist with moving in. Our movers had to walk my parents’ very heavy, admittedly large sofa up the stairs because it wouldn’t fit in any of the elevators. (We tipped them well!)


