MyLivingChoice

Caring Hearts Home Care

2045 Grand Ave C

5(11 ratings)· West Des Moines average: 4.4

Caring Hearts Home Care — photo 11 / 5

Quick Facts

Care hours
24/7 support including overnight and weekend care
Agency history
Serving Central Iowa since 2011
Short-term care
Respite and temporary care available for families
Specialized training
Caregivers trained for Alzheimer's, Parkinson's, and diabetes care

What Families Think

Families describe Caring Hearts Home Care as a warm, dependable in-home care agency serving the West Des Moines area, with all reviewers giving five-star ratings for the owners' responsiveness and caregivers' kindness. Reviewers highlight the peace of mind that comes from reliable companion, medication, and emergency support for aging parents and in-laws.

The Good

  • Owners described as knowledgeable, caring, and accommodating
  • Caregivers consistently called kind and reliable
  • Helped with emergency hospital transportation and daily support
  • Gives families peace of mind to travel
  • All available reviews are five-star ratings

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

About Caring Hearts Home Care

Caring Hearts Home Care is an in-home care agency serving West Des Moines, Iowa and Central Iowa since 2011. The agency provides hourly, overnight, and 24-hour in-home care services tailored to individual client needs, allowing seniors to remain in their own homes while receiving professional support.

Services offered include personal care, companionship, medication reminders, meal preparation, transportation to appointments and errands, respite care, and specialized care for conditions such as Alzheimer's disease, dementia, Parkinson's disease, and diabetes. Caregivers are trained in fall prevention, emergency response, and home safety evaluations, with regular communication maintained with family members.

All caregivers undergo thorough background checks, are bonded and insured, and receive rigorous client-specific training through the agency's In The Know Training program. Individualized care plans are developed for each client and adjusted as needs change, with flexibility to accommodate short-term, temporary, and respite care needs.

The agency emphasizes companionship as a vital service component, with caregivers providing social interaction, conversation, and activities to enhance emotional well-being and reduce isolation. Care is available around-the-clock, including overnight and weekend support, ensuring continuous assistance for varying schedules and medical needs.

Types of Care

Home Health and Hospice

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Reviews

5overall · 11 ratings combined

5★ on Google (11)

Deb Grosklags

Nov 2025

via Google

I have known and worked with the owners for many years. They are very knowledgeable and caring about the work they do. Very friendly as well! I would highly recommend them for home care.

Carly Harryman

Aug 2025

via Google

Caring Hearts. has been nothing short of amazing. From companion care for my mother in law, to medication and meal help for my father in law, to emergency transportation help home from the hospital while we were it of town. Caring hearts gives us peace of mind to be able to go out of town for a few days and also help with my in lawns on a regular basis. Every caregiver has been amazing, and kind and Susan has been so accommodating and helpful with every need that we have come across. I don’t know what we would do without their help. I highly recommend Caring Hearts.

Norma Hackbarth

Jul 2025

via Google

I enjoy their friendliness and knowledge. They do a wonderful job and I consider them as part of my family.

Brooklynn Bayless

May 2025

via Google

Very pleasant and caring group of people! Highly recommend if you have a loved one that needs care!! ❤️❤️

Bryce Busby

Jun 2018

via Google

Amazing care provider, I highly recommend Caring Hearts to anyone in need of home care!

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