Elizabeth Medina
Jul 2026
Very helpful and understanding,thank you for your services
1 / 6Home Health Compare
Caring Family Home Care Services is an in-home care agency serving Whitehall Township and surrounding Eastern Pennsylvania counties, offering personal care, companion care, and respite services. The overwhelming majority of reviewers praise the office staff and caregivers as warm, responsive, and professional, though one detailed complaint raises concerns about management conduct.
AI-generated from reviews and community data.
Caring Family Home Care Services is a home health agency serving Whitehall Township, Pennsylvania offering At-Home Care and Home Health. Amenities include Transportation Services, Laundry Service and Emergency Call System. Families rate it 4.9 out of 5 across 53 reviews.
Caring Family Home Care Services is an in-home care agency serving Whitehall Township, Pennsylvania and the surrounding Philadelphia, Allentown, and Eastern Pennsylvania regions. The agency specializes in helping seniors remain independent and live with dignity in their own homes through person-centered care.
The agency provides a full range of in-home care services, including personal care, companion care, and respite care. Personal care services assist with essential daily living activities such as bathing, grooming, dressing, mobility, and medication reminders. Companion care offers emotional support and social interaction to prevent loneliness, including conversation, outings, games, and hobby assistance. Respite care provides temporary relief for family caregivers, offering short-term support ranging from a few hours to extended periods.
Caring Family's caregivers undergo rigorous screening that includes background checks, interviews, and training, with the agency selecting approximately one out of every twenty-five applicants. The agency offers flexible scheduling to accommodate various care needs, whether clients require a few hours of daily assistance or around-the-clock support. Care plans are personalized to each client's unique needs and routines.
According to the agency, in-home care allows seniors to age in place while surrounded by their familiar environment, memories, and routines, often at more affordable rates than facility-based care. The agency reports a 97% client satisfaction rate and serves multiple counties throughout Eastern Pennsylvania, including Berks, Bucks, Carbon, Chester, Delaware, Lackawanna, Lehigh, Monroe, Montgomery, Northampton, and Schuylkill counties.
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Help Me Choose4.9overall · 53 ratings combined
4.9★ on Google (53)
Elizabeth Medina
Jul 2026
Very helpful and understanding,thank you for your services
Dena McCauley
Jul 2026
It's a pleasure for me to have you all the help me out.Everybody's nice down there.I have no problems with no one.The staff is good thank you for ur services
Melinda Trinidad
Jul 2026
The best people they care about you and they so sweet and helpful
elvin smith
Jul 2026
At first this agency had very questionable caregivers. However Ruby and her staff worked very hard and solved the problems. This is the is the third agency that provided care for my wife. And by far the best. Caring Families certainly have my endorsement. In the downside they need to work on their caregivers arriving their shifts ontime
8444 Peppy
Jul 2026
I found the BEST caregiver at Family Caring Agency! And now I have a new best friend!😊
Caring Family Home Care Services is a Medicare-certified home health agency (certified since 2022). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
Service area
Caring Family Home Care Services reports serving 1 ZIP code, including Feasterville Trevose. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 398330. National figures are the average across all certified agencies.
Caring Family Home Care Services offers At-Home Care and Home Health.
Caring Family Home Care Services is located at 2309 MacArthur Rd in Whitehall Township, Pennsylvania.
Caring Family Home Care Services is an in-home care agency serving Whitehall Township and surrounding Eastern Pennsylvania counties, offering personal care, companion care, and respite services. The overwhelming majority of reviewers praise the office staff and caregivers as warm, responsive, and professional, though one detailed complaint raises concerns about management conduct.
Yes. Caring Family Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Caring Family Home Care Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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