MyLivingChoice

Care Choice

200 E Ryan St

4.3(53 ratings)· Boerne average: 4.3

Care Choice, photo 11 / 5

Quick Facts

Total units
74
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
74
Facility size
Licensed for up to 74 residents
Operator background
Run by a long-term care consulting company
Service region
Operates facilities across Texas and Louisiana

What Families Think

Most reviewers describe Care Choice as clean, well-staffed, and effective for both medical care and rehabilitation therapy, with families noting attentive nurses and good communication. However, one detailed and serious complaint describes neglect, unexplained injuries, and missing belongings, which stands in sharp contrast to the otherwise positive feedback.

The Good

  • Praised for responsive, knowledgeable nursing staff
  • Strong rehabilitation and physical therapy outcomes
  • Facility described as clean and well-maintained
  • Staff described as pleasant, professional, and respectful

The Bad

  • One report of serious neglect, injuries, and missing belongings
  • One account describes staff giving evasive explanations for unexplained bruises
  • No published pricing information available

AI-generated from reviews and community data.

Care Choice is a senior living community in Boerne, Texas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.3 out of 5 across 53 reviews.

About Care Choice

Care Choice is a skilled nursing / long term care community in Boerne, Texas. The community is licensed for up to 74 residents.

Families rate Care Choice 4.3 out of 5 based on 53 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Care Choice

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Care Choice

4.3overall · 53 ratings combined

4.3★ on Google (53)

Mary Vasquez

Apr 2026

via Google

Visiting my aunt, a resident at Care Choice in Boerne brings me such joy. My aunt is very well taken care of by their staff. The staff is always very friendly and considerate. Thank you Care Choice!

Lakin Mazilly

Feb 2026

via Google

From a professional standpoint, this facility delivers excellent care. The staff is knowledgeable, responsive, and truly committed to patient well-being. A dependable choice I would recommend without hesitation.

Kenze Mitchell

Dec 2025

via Google

Excellent staff and care! Fun events and beautiful facility!

Kimberly Satterwhite

Nov 2025

via Google

This was an absolute nightmare! My dad went from a healthy weight to skin and bones within ONE MONTH!! He was rarely checked on or given his pain meds when scheduled. He ended up with numerous bruises and open wounds which the staff would make excuses on how he got them. The staff were always shady in their behavior and wanted family to leave the room when they moved your family member. After hearing my dad scream once…never again did I leave the room when they asked me to. The treatment of patients is so disgusting!! My dad’s wedding ring and clothes went missing. Karen, who was in charge at the time, had excuses for why things were missing and tried to portray herself as caring and there to help. She was the exact opposite! Karen is not someone to be trusted with anything especially not your family!! I never had a good feeling about this place and all my fears came true! I will never forget how awful this place was and will continue to share my experience so no one else has to experience such a nightmare! *ONLY POSTED ONE STAR BECAUSE I HAD TO IN ORDER TO POST! This place deserves ZERO STARS!!!

Denise Marantes

Nov 2025

via Google

Transferred my mother from another facility it is like day and night. She is clean. The staff responds to questions and follows through with medical information.

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Government Inspection History

9 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2026Health Complaint3 citations
  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Feb 14, 2026Fire Safety StandardHealth Standard11 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2026

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2026

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2026

Nov 19, 2025Health Complaint3 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

Nov 22, 2024Fire Safety StandardHealth Standard10 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 23, 2024

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 23, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 21, 2024

Nov 1, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 24, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 25, 2024

Apr 1, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2024

Oct 18, 2023Fire Safety StandardHealth Standard9 citations
  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 20, 2023

Sep 27, 2023Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2023

Sep 15, 2023Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 18, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Care Choice offer?

Care Choice offers Skilled Nursing / Long Term Care.

Where is Care Choice located?

Care Choice is located at 200 E Ryan St in Boerne, Texas.

What do families say about Care Choice?

Most reviewers describe Care Choice as clean, well-staffed, and effective for both medical care and rehabilitation therapy, with families noting attentive nurses and good communication. However, one detailed and serious complaint describes neglect, unexplained injuries, and missing belongings, which stands in sharp contrast to the otherwise positive feedback.

How did Care Choice do on recent health and safety inspections?

Care Choice had 9 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Care Choice?

Submit the Request Information form on this page to connect with Care Choice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Care Choice? Claim this listing to update photos, pricing, and details. It's free.

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