MyLivingChoice

Capitol Lakes

333 W Main St

4(41 ratings)· Madison average: 4

Capitol Lakes, photo 11 / 5

Quick Facts

Year opened
1985
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
49
Community Type
Not-for-profit continuing care retirement community
Location Highlight
Downtown Madison near Capitol, lakes, and university
Care Continuum
Lifetime healthcare package covers changing needs
Dining Options
Three on-site dining venues available

What Families Think

Families and residents at Capitol Lakes frequently praise the downtown Madison location, the quality of the dining and rehab therapy, and staff who are described as warm and attentive. A handful of reviews raise serious concerns about staffing levels, oversight, and communication, particularly around assisted living and during the COVID period, alongside isolated but troubling reports of care lapses.

The Good

  • Downtown Madison location near Capitol, lakes, university
  • Rehab and physical therapy praised as top-notch
  • Dining and food quality repeatedly highlighted
  • Staff described as warm, caring, attentive
  • On-site pool and fitness center loved by residents
  • Active cultural and evening programming

The Bad

  • Multiple reports of understaffing in assisted living
  • One report of nurse manager departure leaving oversight gap
  • Several complaints about communication, especially during COVID restrictions
  • One serious report of neglect and hygiene issues

AI-generated from reviews and community data.

Capitol Lakes is a senior living community in Madison, Wisconsin offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 4.1 out of 5 across 36 reviews.

About Capitol Lakes

The Best Of Madison

Capitol Lakes is proud to be Madison’s premier not-for-profit Continuing Care Retirement Community. Located in the heart of downtown, life here puts you in the midst of a lively college town with a wealth of cultural attractions to enjoy, many within walking distance. With people from all walks of life living at our community, our roster of events, groups, and activities is incredibly diverse and always growing. Our host of fine amenities and outstanding services free you from chores, yardwork, and home maintenance, leaving more time for the things you love. Best of all, our lifetime healthcare package ensures that if your needs change over time, you’ll find all the services and care you need right here.

LUXURY Living is Just the Start.

We offer a diverse array of high-rise apartment homes to suit your individual style, with over 15 different floor plans that include one-bedroom, two-bedroom, and two-bedroom deluxe residences. No matter which of our unique designs you choose, you’ll enjoy beautifully designed interiors and gorgeous views of the Madison cityscape.

Assisted Living

Capitol Lakes’ Assisted Living program provides residents with the assistance they need, and the independence they desire. Our Assisted Living program focuses on overall wellness, and keeping residents as independent as possible by providing a tailored plan of assistance. Residents enjoy beautifully appointed living spaces, delicious meals, engaging social activities, transportation, and personalized assistance and care.

Memory Care

At Capitol Lakes, we know the impact Alzheimer’s and other memory-impairing diseases can have on families. That’s why we offer a specialized Memory Support Program with a combination of specially trained staff, adaptive programs, and purposeful physical space to enable residents and their families to find joy and meaning each day.

Our deliberate approach to memory support seeks to minimize behaviors associated with dementia and restore idyllic, peaceful feelings from the past. We tailor our approach based on each individual’s values, strengths, desires, and needs, and believe it is important to focus on the history of each individual’s life and the contributions they’ve made.

Our program is designed to emphasize the positive, to promote a sense of purpose, and to build self-confidence. We don’t challenge residents to adapt to our environment; we adapt our environment to support the unique needs of each person we serve.

Skilled Nursing & Rehabilitation

Comprehensive Care

Our specialized Skilled Nursing and Rehabilitation program is staffed with an interdisciplinary team of professionals ready to assist in your transition from hospital to home. No matter your unique healthcare situation, we tailor our services to your needs.

Services Include:

•    24-hour nursing care, including medication management, complex wound care, and IVs
•    Three delicious meals per day
•    Access to on-site Aquatic and Wellness Center
•    Certified Therapeutic Recreation Specialist
•    Visiting behavioral health specialist
•    Physical, occupational, and speech therapy
•    Access to three on-site dining venues
•    Free visitor parking in our covered Health Center parking lot
•    Multidenominational religious services and activity programs
•    Expanded basic cable on flat-screen TVs, private phone, and free Wi-Fi

Types of Care at Capitol Lakes

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Capitol Lakes

4overall · 41 ratings combined

4.1★ on Google (36) · 3.6★ on Yelp (5) · Yelp page ↗

Rosula Baculio

Mar 2026

via Google

A very nice place to live . The staffs are very friendly specially in frontdesk . Excellent Job . GOD BLESS YOU ALL. Thank you so much.

Lori Norenberg

Feb 2026

via Google

Went to visit our friends great place for assisted living. Friendly staff and good food. All the amenities.

Brenda Zarth

Jul 2025

via Google

Excellent facility, caring staff, interesting educated residents.

Darla S

Jan 2025

via Google

Capital Lakes has a relaxing and friendly atmosphere. The fitness area and pool is my favorite part of my day. The best place I have been to that has pools and available times for people wanting to work out in the water.

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Ask about availability, pricing, or a tour. Your details go only to Capitol Lakes, never sold or shared.

Government Inspection History

3 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 10, 2026Fire Safety StandardHealth Standard11 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedCorrected Mar 31, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

Nov 6, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2024

  • Provide appropriate foot care.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

Oct 5, 2023Fire Safety StandardHealth Standard13 citations
  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2023

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2023

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 26, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Capitol Lakes offer?

Capitol Lakes offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Capitol Lakes located?

Capitol Lakes is located at 333 W Main St in Madison, Wisconsin.

What do families say about Capitol Lakes?

Families and residents at Capitol Lakes frequently praise the downtown Madison location, the quality of the dining and rehab therapy, and staff who are described as warm and attentive. A handful of reviews raise serious concerns about staffing levels, oversight, and communication, particularly around assisted living and during the COVID period, alongside isolated but troubling reports of care lapses.

How did Capitol Lakes do on recent health and safety inspections?

Capitol Lakes had 3 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Capitol Lakes?

Submit the Request Information form on this page to connect with Capitol Lakes and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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