1 / 6Most reviewers describe Capitol Hill as warm, well-run, and staffed by caring, attentive employees who go out of their way for residents and families, especially in memory care. However, a handful of detailed one-star reviews raise serious concerns about falls, missed care, sanitation, and management practices that stand in sharp contrast to the majority experience.
AI-generated from reviews and community data.
Capitol Hill Assisted Living in Salt Lake City, Utah is a top tier retirement community where residents are treated with respect and dignity. We provide Independent Living, Assisted Living, Memory Care and Respite services. Our community environment is rich in daily activities, with all day restaurant-style dining, graciously appointed interiors and apartment styles. Our senior housing and Assisted Living environment provides full-service senior living with resort-style amenities in the heart of Utah, serving Salt Lake and surrounding communities. Our senior apartments are also considered the largest and most spacious in Salt Lake. Come see for yourself!
If you or your loved one is looking for a safe place to call home that also offers resort-style amenities, Capitol Hill may be the perfect fit. Take our lifestyle quiz and see if our community is right for you!
• Full Service Dining Open All Day
• Complimentary Laundry Facilities
• Beauty Salon & Barber Shop
• Daily Activities
• Gym & Spa Room
• Award-Winning Memory Care
• Computer Office & Library
• 24-Hour Staffing & Emergency Response
Join the family! Stellar Senior Living is family owned and operated which means that we are deeply involved in each community. We take pride in every resident. We strive for all visitors to feel warm and welcome as if they were visiting our home. Come take a tour and feel the Stellar difference.
We pledge to diligently serve our residents, their families, and each other with care, compassion and love. We are service oriented.
We pledge to act responsibly, to be trustworthy, and to take responsibility for our actions. Honesty is our foundation.
We pledge to empower our residents and each other; to seek fulfillment from life by inspiring hopes and dreams. We seek to uplift.
We pledge to help others, every day, to smile, be happy and enjoy life! We are joyful.
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Help Me Choose4.7overall · 152 ratings combined
4.7★ on Google (152)
Casey Broden
May 2026
I had the privilege of visiting Capitol Hill Senior Living and I was truly impressed with all the staff, every single person was so attentive and inviting. The residents I spoke with were happy and engaged, which speaks to their wonderful activity program and the community they foster. I highly encourage you to come take a tour and experience the hospitality here. Also, an extra shout out to the beautiful building and amazing food!
Zophaya Wolfrik
May 2026
I am writing this review to share serious, documented concerns regarding the care standards, resident welfare, and management practices at this facility. Resident Care & Environment:During my time interacting with this facility, I observed that the environment felt unwelcoming and inattentive. Residents appeared noticeably more sedated compared to other facilities I toured. Furthermore, walks outside for memory care residents is insufficient, occurring only once a week. The meal choices heavily lack dietary diversity or fresh, healthy options—consisting almost entirely of heavy meats, potatoes, wheat, and dairy with very few plants. Health & Sanitation Issues:I observed a critical breakdown in basic sanitation, specifically regarding the failure to regularly clean and sanitize the shared showers between uses by different residents. Legal & Rights Violations:Management has demonstrated a disregard for resident rights and legal boundaries. The facility ignored Utah state law protecting a resident's right to association. Additionally, management operated under the authority of a temporary guardianship as if it were a permanent one, despite a total lack of permanent paperwork. Safety & Animal Incidents:I brought my trained service dog to the facility on a leash. While there, my service dog was aggressively bitten by the director's unattended dog. The director later admitted to me that this dog is routinely allowed to roam free on the memory care ward. This raises severe safety and welfare concerns, particularly since multiple memory care residents are uncomfortable with dogs or unable to protect themselves from an loose animal.Families looking for a safe, compliant, and attentive home for their loved ones should look closely at these operational practices before choosing this facility. Note on Review Integrity: Consumers should be aware that the 5-star rating of this facility is artificially inflated. Both the Executive Director, Rodney Washburn, and the Registered Nurse (RN), Brittanee Plasencia, have posted 5-star reviews for their own workplace, which directly violates platform conflict-of-interest policies.
Paige Mitchell
May 2026
These guys are the best to do it!! The best staff and best food! Residents are always happy - they have the best activities and SOOO many outings that residents can go on! I would definitely put my grandma here!!
Hailey Savage
May 2026
Best staff and management!
Carri Crowther
May 2026
The staff is exceptional! They truly care for their patients. The facility is clean and welcoming!
Capitol Hill Assisted Living & Memory Care offers Assisted Living, At-Home Care, Independent Living and Memory Care.
Capitol Hill Assisted Living & Memory Care is located at 76 S 500 E in Salt Lake City, Utah.
Most reviewers describe Capitol Hill as warm, well-run, and staffed by caring, attentive employees who go out of their way for residents and families, especially in memory care. However, a handful of detailed one-star reviews raise serious concerns about falls, missed care, sanitation, and management practices that stand in sharp contrast to the majority experience.
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