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BrightStar Care

5320 S 900 E #280

4.9(210 ratings)· Salt Lake City average: 4.4

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BrightStar Care, photo 11 / 5

Quick Facts

Client relationships
Some families use the same caregiver for 4-5 years
Family communication
Staff proactively check in with families on care
Cognitive care experience
Caregivers support clients with cognitive decline at home

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

BrightStar Care in Salt Lake City is a home health and hospice provider that families consistently praise for compassionate, reliable in-home caregivers. Reviewers highlight long-term relationships with specific aides who provide both companionship and skilled care, and note that the agency checks in regularly to see how things are going.

What reviewers praise

  • Caregivers described as compassionate, reliable, and trustworthy
  • Long-term relationships with the same caregiver over years
  • Staff matched to client personality and care needs
  • Agency proactively checks in with families
  • 4.9 out of 5 rating across 210 Google reviews

What reviewers flag

  • No published pricing; must contact directly for cost details

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Salt Lake City, Utah offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Kitchen. Families rate it 4.9 out of 5 across 210 reviews.

About BrightStar Care

BrightStar Care is a home health and hospice provider serving Salt Lake City, Utah. The agency matches families with caregivers for in-home support, ranging from companionship and daily living assistance to skilled health care.

Families consistently praise the quality and reliability of individual caregivers. Reviewers highlight staff who are compassionate, punctual, and genuinely invested in clients' well-being, whether helping with cognitive care, companionship for independent older adults, or household management. One family noted that after five years, they have "had so many wonderful caregivers, truly compassionate women." Families also mention caregivers' attention to detail, from meal preparation to maintaining clean homes and encouraging clients throughout the day.

BrightStar Care holds a 4.9 out of 5 stars across 210 Google reviews, reflecting strong satisfaction among families using the service over extended periods.

Types of Care at BrightStar Care

At-Home Care

Amenities

Room Amenities

  • Kitchen

Community Amenities

  • Housekeeping
  • Laundry Service

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Reviews of BrightStar Care

4.9overall · 210 ratings combined

4.9★ on Google (210)

Ariane Borg

Jul 2026

via Google ↗ · Report

Rachel is the best caregiver. Our grandma loves her so much. She always make sure that she is safe and things are going good for her. We really appreciate her. If you’re looking for a good caregiver, I would recommend that you call her.

Eric Johnson

Apr 2026

via Google ↗ · Report

Bright star has been a great partner in the care of my 97-year-old independent mother. She needs a companion more than a health aid so it has been a challenge to find the right blend of personality and skill set. Bright star provided a young man named Logan who fits the Bill perfectly. He came right in and got to work and has become not only a good friend of my mother but is very serious in making sure he does a good job. We really enjoyed having Logan in our house and are thankful that he was available and look forward to having him back in the future!

Kitty Liddle

Apr 2026

via Google ↗ · Report

Danielle, Louisa and Channel are all amazing caregivers! Their dinners are wonderful and they are incredibly attentive. They take care of my house and I very well. Everything is always spotless when I wake up in the morning!

Shaylyn Lewis

Dec 2025

via Google ↗ · Report

We have been using BrightStar Care for almost 4 years, and Bethanie has been an absolute blessing to our family. My mom has cognitive issues, and finding someone who is not only skilled but genuinely compassionate, reliable, and trustworthy is invaluable. Bethanie is all of those things and more. She is deeply invested in my mom’s well-being, consistently responsible, always on time, and has hardly ever missed any work - something that truly speaks volumes about her dedication. Bethanie is exceptionally kind and patient. She treats my mom with dignity, warmth, and understanding, even on the more challenging days that come with cognitive decline. Her calm presence and genuine care make a tremendous difference, and it’s clear she truly loves what she does. Knowing my mom is in such loving and capable hands gives our family incredible peace of mind. We also truly appreciate BrightStar Care regularly checking in to see how everything is going, which shows how much they care about both their clients and families. We are deeply grateful for Bethanie and the outstanding person and caregiver that she is as well as her willingness to always help with whatever is needed for my Mom. We will be forever grateful to Bethanie and Brightstar care for finding her for us.

JENNIFER PREHN KIOUS

Dec 2025

via Google ↗ · Report

We have been using Brightstar for 5 years. We have been so satisfied and so grateful for their help with caring for my mom. Over the years we have had so so many wonderful caregivers, truly compassionate women. They tell me Brightstar is a great company to work for on their end. Right now Cheyann, Sharon, Grace and Sadie are giving my mom the most loving care. They are gentle and encouraging, responsible and skilled. We would be lost without them. Highly recommend this company!

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Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 5320 S 900 E #280 in Salt Lake City, Utah.

What do families say about BrightStar Care?

BrightStar Care carries a 4.9 out of 5 rating from 210 Google reviews. BrightStar Care in Salt Lake City is a home health and hospice provider that families consistently praise for compassionate, reliable in-home caregivers. Reviewers highlight long-term relationships with specific aides who provide both companionship and skilled care, and note that the agency checks in regularly to see how things are going. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit BrightStar Care?

Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Salt Lake City.

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