Louise Schenk
Jul 2026
Your sprinkler is broken spraying a solid stream of water 10 ft into the air. I told you about it, and you haven’t done anything to fix it in days. :(
1 / 5CMS Care Compare
Reviews for City Creek Post Acute are sharply divided: many families praise the physical, occupational, and speech therapy teams and describe caring, attentive CNAs and nurses, while a substantial number of other reviewers report serious neglect, medication errors, and unsanitary conditions. Several reviews reference recent changes in administration and clinical leadership that some say have improved conditions, though complaints about understaffing and communication persist even in recent reviews.
AI-generated from reviews and community data.
City Creek Post Acute is a senior living community in Salt Lake City, Utah offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 127 reviews.
City Creek Post Acute is a nursing home and rehabilitation center in Salt Lake City, Utah, offering short-term rehabilitation and long-term care. It is positioned as a location within Salt Lake County for residents needing skilled nursing and therapy services.
The care team works with residents, their families, and healthcare providers to create a comprehensive and effective care and treatment plan. Nursing staff provide 24-hour, round-the-clock care under the direction of in-house physicians.
Rehabilitation services combine hands-on therapeutic approaches with both short and long-term programs tailored to individual needs, with the goal of helping residents regain strength and mobility.
Beyond clinical care, the community offers a monthly activity calendar filled with options throughout the day, designed to help residents of varying abilities stay active and engaged.
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Help Me Choose3.8overall · 127 ratings combined
3.8★ on Google (127)
Louise Schenk
Jul 2026
Your sprinkler is broken spraying a solid stream of water 10 ft into the air. I told you about it, and you haven’t done anything to fix it in days. :(
Lacie
Jul 2026
This place is so crooked criminal activity was going on actual assaults on patients and we asked over a nd over for therapy and to be transferred they just ignored us I saw 1 physch Dr in 6 months that it happened it has messed my head up bad and my friend was asulted 2 times he didn't even go to the ER and was hit in the head with stage 4 cancer but the people are what made it worth getting up in the morning for they we family and I miss them dearly great people.( Patients) I had money and items stolen nothing was done about it even after we took proof don't
Cheryl Johnson RN. BSN. BSBA.
May 2026
City Creek PA has an energy that I have not experienced in all my years of skilled nursing. Somehow everybody becomes family. A safe haven.
Debbie Miles
May 2026
Highly recommend this place. The staff is kind friendly and loving. OT & PT are over the top and really care for you.
Jacob Moreno
Mar 2026
A horrible, horrible place. They LOST my grandfather. Found him WANDERING DOWNTOWN. DO NOT COME HERE.
3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Jul 3, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Jul 3, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2022
Perform COVID19 testing on residents and staff.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2022
Ensure staff are vaccinated for COVID-19
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
City Creek Post Acute offers Skilled Nursing / Long Term Care.
City Creek Post Acute is located at 165 South 1000 East in Salt Lake City, Utah.
Reviews for City Creek Post Acute are sharply divided: many families praise the physical, occupational, and speech therapy teams and describe caring, attentive CNAs and nurses, while a substantial number of other reviewers report serious neglect, medication errors, and unsanitary conditions. Several reviews reference recent changes in administration and clinical leadership that some say have improved conditions, though complaints about understaffing and communication persist even in recent reviews.
City Creek Post Acute had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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