Louise Schenk
Jul 2026
Your sprinkler is broken spraying a solid stream of water 10 ft into the air. I told you about it, and you haven’t done anything to fix it in days. :(
City Creek Post Acute
165 South 1000 East
3.8(127 ratings)· Salt Lake City average: 4.2
1 / 5Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 108
- Staffing model
- Facility described as agency-free, no outside agency staff
- Recent survey
- State survey reportedly found only two deficiencies
- Location detail
- Located near the University of Utah campus
CMS Care Compare
What Families Think
Reviews for City Creek Post Acute are sharply divided: many families praise the physical, occupational, and speech therapy teams and describe caring, attentive CNAs and nurses, while a substantial number of other reviewers report serious neglect, medication errors, and unsanitary conditions. Several reviews reference recent changes in administration and clinical leadership that some say have improved conditions, though complaints about understaffing and communication persist even in recent reviews.
The Good
- Rehab therapy (PT/OT/speech) frequently praised by name
- Many reviewers describe attentive, compassionate CNAs and nurses
- Social workers and case managers helping with benefits and discharge planning
- Recent state survey with few deficiencies noted by staff
- Activity calendar with music, bingo, and social events mentioned
The Bad
- Multiple serious reports of neglect, including hours left without help or medication
- Several reports of medication errors or missed doses
- Repeated complaints of understaffing affecting basic care like brief changes and bathing
- One report each of theft, physical assault, and a resident found wandering off-site
- One reviewer said the facility is not well set up for memory care needs
AI-generated from reviews and community data.
About City Creek Post Acute
City Creek Post Acute is a nursing home and rehabilitation center in Salt Lake City, Utah, offering short-term rehabilitation and long-term care. It is positioned as a location within Salt Lake County for residents needing skilled nursing and therapy services.
The care team works with residents, their families, and healthcare providers to create a comprehensive and effective care and treatment plan. Nursing staff provide 24-hour, round-the-clock care under the direction of in-house physicians.
Rehabilitation services combine hands-on therapeutic approaches with both short and long-term programs tailored to individual needs, with the goal of helping residents regain strength and mobility.
Beyond clinical care, the community offers a monthly activity calendar filled with options throughout the day, designed to help residents of varying abilities stay active and engaged.
}{Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 127 ratings combined
3.8★ on Google (127)
Lacie
Jul 2026
This place is so crooked criminal activity was going on actual assaults on patients and we asked over a nd over for therapy and to be transferred they just ignored us I saw 1 physch Dr in 6 months that it happened it has messed my head up bad and my friend was asulted 2 times he didn't even go to the ER and was hit in the head with stage 4 cancer but the people are what made it worth getting up in the morning for they we family and I miss them dearly great people.( Patients) I had money and items stolen nothing was done about it even after we took proof don't
Cheryl Johnson RN. BSN. BSBA.
May 2026
City Creek PA has an energy that I have not experienced in all my years of skilled nursing. Somehow everybody becomes family. A safe haven.
Debbie Miles
May 2026
Highly recommend this place. The staff is kind friendly and loving. OT & PT are over the top and really care for you.
Jacob Moreno
Mar 2026
A horrible, horrible place. They LOST my grandfather. Found him WANDERING DOWNTOWN. DO NOT COME HERE.
Frequently Asked Questions
What types of care does City Creek Post Acute offer?
City Creek Post Acute offers Skilled Nursing / Long Term Care.
Where is City Creek Post Acute located?
City Creek Post Acute is located at 165 South 1000 East in Salt Lake City, Utah.
What do families say about City Creek Post Acute?
Reviews for City Creek Post Acute are sharply divided: many families praise the physical, occupational, and speech therapy teams and describe caring, attentive CNAs and nurses, while a substantial number of other reviewers report serious neglect, medication errors, and unsanitary conditions. Several reviews reference recent changes in administration and clinical leadership that some say have improved conditions, though complaints about understaffing and communication persist even in recent reviews.
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