Barbara Sparapani
Nov 2025
The food is not the best quality for what we pay, service is great but the quality of the food i horrible!
1 / 7Quick Facts
What Families Think
Reviews of Canyon Winds are sharply divided: many families praise attentive, warm caregivers—especially in memory care—and describe a clean, well-run community with responsive directors. However, a cluster of serious complaints, including a resident's death after being left in a transport van and a missing-resident incident, raise significant safety and staffing concerns that recur across several reviews.
The Good
- Caregivers know residents by name and treat them warmly
- Multiple families report years of consistent, caring support
- Facility described as clean, modern, and well-maintained
- Directors and sales staff praised as responsive and transparent
- Activities program keeps residents engaged throughout the day
The Bad
- Multiple serious safety incidents, including a resident's death after being left in a transport van
- Several reports of chronic understaffing and slow response to call alarms
- Rotating head nurse position cited as causing inconsistent care
- Reports of lost laundry, poor communication, and rent increases without added services
AI-generated from reviews and community data.
About Canyon Winds Assisted Living & Memory Care
Welcome to CANYON WINDS! Arizona’s Retirement Living at its Finest!
We proudly offer Independent Living, Assisted Living, & Memory Care.
A Beautiful Upscale Retirement Community In Mesa!
Our beautiful upscale Retirement Community in Mesa is unlike any other. Canyon Winds offers Independent Living, Assisted Living & Memory Care. Located at the entrance to Las Sendas in Mesa, Arizona, our resort-style property has views second to none.
Independent Living
Canyon Winds proudly features a one-of-a-kind Independent Living community that combines upscale amenities and premium service. Every apartment in our four-story building offers breathtaking views. With 126 apartments in all sizes, including studios, one bedrooms and two bedrooms, we have the right option to suit lifestyle and needs. Let the team at Canyon Winds do all the work, while you enjoy a resort-style community with amenities that include:
Assisted Living
Designed with you in mind, Canyon Winds Assisted Living combines upscale amenities with first-class care in a stunning 60-unit community. You have your choice of floor plan, with options that include Studio, One and Two Bedroom units. Come experience specialized care focused on the unique needs of each resident. Indulge in delicious meals in our restaurant-style dining room and enjoy a full range of events and entertainment with our enriched activities program. See below for more details on the Canyon Winds Assisted Living community…
Memory Care
Canyon Winds Memory Care is dedicated to assisting Alzheimer’s patients and others with Memory Loss. All of our caregivers have been comprehensively trained to provide the one-on-one attention required by these special residents. Each day, we offer a range of stimulating activities designed to enhance residents’ quality of life in a nurturing, safe environment. Canyon Winds Memory Care features 32 apartments in private or shared floor plans, each offering a top-notch amenity package that combines a premium lifestyle with the high standard care our residents require.
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
3.1overall · 39 ratings combined
3.1★ on Google (39)
Judy Stock
Nov 2025
I really really love living here, however I do not like the way it’s ran, we used to have enough caregivers but now the med techs are told they just pass meds and there is only 1 caregiver sometimes we have 2 and they are being ran thin, we pay thousands of dollars to live here and we are not getting food or services to represent that. We also do not have a laundry lady anymore and are laundry is being lost all the time.
Jonathan Grosvenor
Nov 2025
Dasha, Thank you for all you do! Always represent your community and organization well. My clients are always impressed with your positivity, enthusiasm, and your sense of humor. You are a positive light. Hope to see you again soon.<br><br>Jonathan Grosvenor-<br>Gentle Hearts Living Solutions
Mike Wells
Oct 2025
The staff at Canyon Winds is very nice and very helpful. The directors have been very knowledgeable and helpful with all details of my Aunts residence. The 2 Head care givers Priscilla and Clara are extremely knowledgeable and professional and are always available for any concerns. My main concern is that the Head Nurse position continues to be a rotation position after a few months which leads to inconsistent attention to the residents care. As far as hygiene for the residents at meal times the hand towels are rarely warmed and used which is needed due to some residents using their hands to eat. My last concern deals with the annual rent increase from 2 to 5 percent when the care and meals don't improve. As far as the maintenance and cleanliness this facility is far beyond other places I've visited.
McCade Waite
Oct 2025
Amazing community, the staff are super kind and you can tell the residents enjoy being here. The activities are a big part of their day and it is filled up to the brim. If you are looking to find a good AL community this seriously is one of the best options out there!
Frequently Asked Questions
What types of care does Canyon Winds Assisted Living & Memory Care offer?
Canyon Winds Assisted Living & Memory Care offers Assisted Living, At-Home Care, Independent Living and Memory Care.
Where is Canyon Winds Assisted Living & Memory Care located?
Canyon Winds Assisted Living & Memory Care is located at 7311 E Oasis St in Mesa, Arizona.
What do families say about Canyon Winds Assisted Living & Memory Care?
Reviews of Canyon Winds are sharply divided: many families praise attentive, warm caregivers—especially in memory care—and describe a clean, well-run community with responsive directors. However, a cluster of serious complaints, including a resident's death after being left in a transport van and a missing-resident incident, raise significant safety and staffing concerns that recur across several reviews.
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