Mila Gayorgor
Jul 2026
Front desk or the person who answers the phone is rude and always hanging up the phone. Seems like I disturbed her nap time.
Camellia Gardens Assisted Living
5010 S. Alston Avenue
1.8(11 ratings)· Durham average: 4
Own this community? Update your listing · Marketing for operators
Quick Facts
- Total units
- 81
- Licensed capacity
- 81 residents
North Carolina DHSR
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Camellia Gardens Assisted Living are overwhelmingly negative, with families describing unresponsive front desk staff, unclean facilities, and a lack of attentive care. Multiple reviewers reported unsafe conditions, including residents left unsupervised and one incident that ended in a hospital visit. The community holds a very low Google rating based on the available feedback.
What reviewers praise
- One reviewer described a positive interaction with a staff member
What reviewers flag
- Multiple reports of rude or unresponsive front desk staff
- Several mentions of poor cleanliness, odors, and bugs in the building
- Reviewers said staff rarely check on residents or supervise activities
- Reports of restricted visiting hours and families being locked out
- One report of a resident hospitalized after an overnight stay
- One account of an unsupervised wheelchair-using resident nearly harmed crossing a street
AI-generated from reviews and community data.
Camellia Gardens Assisted Living is a senior living community in Durham, North Carolina offering Assisted Living. Families rate it 1.8 out of 5 across 11 reviews.
About Camellia Gardens Assisted Living
Camellia Gardens Assisted Living is an assisted living community in Durham, North Carolina, licensed for up to 81 residents.
Reviewers consistently report serious concerns across multiple areas of operation. Families describe poor facility maintenance, inadequate cleaning, unresponsive staff, and difficulties visiting residents even during scheduled hours. One reviewer wrote, "This building is poorly maintained, not cleaned properly, and is managed by a group of very unprofessional staff." Additional complaints include lack of staff presence at the front desk, staff inattentiveness to residents, and odor issues within the building. The community has a Google rating of 1.8 out of 5 across 11 reviews.
Types of Care at Camellia Gardens Assisted Living
Assisted Living
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Camellia Gardens Assisted Living
1.8overall · 11 ratings combined
1.8★ on Google (11)
Iyabo Adebimpe
Nov 2024
My love one end up in ER after spending the night.
Amon Elam
Sep 2022
Do not consider this facility. This building is poorly maintained, not cleaned properly, and is managed by a group of very unprofessional staff / nurses. They do not check on the residents that reside here and when families come to visit they are hassled by the staff and are even locked out at times. Even during visiting hours they want you to call and schedule a time to visit your relative. Restrooms are not cleaned properly and at times there are bugs in the facility. There are also no activities for the residents, instead they have many of them sit idle in front of the nurse's station throughout the day. Please find a better facility for your loved ones. This place has unprofessional staff that do not like to work and will not check on the current state of their residents.
Moneque Lipscomb
Oct 2021
Very poor service, it stinks in here smells like dry pee, not worth the money wouldn't recommend to anybody to put your loved ones here
jennifer dunlap
May 2019
I was very disappointed with very poor service no staff at front desk having to wait about 10 min then I went walking all around the building to look for a staff member then when I speak to a staff they ignore me and walk into staff room then some outside smoking cigarettes with patients make you wonder is this how they attend to their patients I would never bring or recommend anybody to send their family members here it’s not even safe if anyone can just walk in a all around the building!
Frequently Asked Questions
What types of care does Camellia Gardens Assisted Living offer?
Camellia Gardens Assisted Living offers Assisted Living.
Where is Camellia Gardens Assisted Living located?
Camellia Gardens Assisted Living is located at 5010 S. Alston Avenue in Durham, North Carolina.
What do families say about Camellia Gardens Assisted Living?
Camellia Gardens Assisted Living carries a 1.8 out of 5 rating from 11 Google reviews. Reviews of Camellia Gardens Assisted Living are overwhelmingly negative, with families describing unresponsive front desk staff, unclean facilities, and a lack of attentive care. Multiple reviewers reported unsafe conditions, including residents left unsupervised and one incident that ended in a hospital visit. The community holds a very low Google rating based on the available feedback. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Camellia Gardens Assisted Living?
Submit the Request Information form on this page, or contact Camellia Gardens Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Camellia Gardens Assisted Living? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Durham.
Hillcrest Convalescent Center
Durham, North Carolina
4.6(281)
Skilled Nursing / Long Term Care
Carver Rehabilitation & Living Center
Durham, North Carolina
4(280)
Skilled Nursing / Long Term Care
Southpoint Rehabilitation And Healthcare Center
Durham, North Carolina
3.3(196)
Skilled Nursing / Long Term Care
Croasdaile Village
Durham, North Carolina
4.4(163)
Home care · no referral needed
Pruitthealth-Durham
Durham, North Carolina
3.2(142)
Skilled Nursing / Long Term Care
Pruitthealth-Carolina Point
Durham, North Carolina
3.4(131)
Skilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Durham bring help to the house: daily living, companionship, and respite for family caregivers.
