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Camellia Gardens Assisted Living

5010 S. Alston Avenue

1.8(11 ratings)· Durham average: 4

Camellia Gardens Assisted Living, photo 1

Quick Facts

Total units
81
Licensed capacity
81 residents

California CDSS

What Families Think

Reviews of Camellia Gardens Assisted Living are overwhelmingly negative, with families describing unresponsive front desk staff, unclean facilities, and a lack of attentive care. Multiple reviewers reported unsafe conditions, including residents left unsupervised and one incident that ended in a hospital visit. The community holds a very low Google rating based on the available feedback.

The Good

  • One reviewer described a positive interaction with a staff member

The Bad

  • Multiple reports of rude or unresponsive front desk staff
  • Several mentions of poor cleanliness, odors, and bugs in the building
  • Reviewers said staff rarely check on residents or supervise activities
  • Reports of restricted visiting hours and families being locked out
  • One report of a resident hospitalized after an overnight stay
  • One account of an unsupervised wheelchair-using resident nearly harmed crossing a street

AI-generated from reviews and community data.

Camellia Gardens Assisted Living is a senior living community in Durham, North Carolina offering Assisted Living. Families rate it 1.8 out of 5 across 11 reviews.

About Camellia Gardens Assisted Living

Camellia Gardens Assisted Living is an assisted living community in Durham, North Carolina. The community is licensed for up to 81 residents.

Families rate Camellia Gardens Assisted Living 1.9 out of 5 based on 10 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Camellia Gardens Assisted Living

Assisted Living

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Reviews of Camellia Gardens Assisted Living

1.8overall · 11 ratings combined

1.8★ on Google (11)

Mila Gayorgor

Jul 2026

via Google

Front desk or the person who answers the phone is rude and always hanging up the phone. Seems like I disturbed her nap time.

Iyabo Adebimpe

Nov 2024

via Google

My love one end up in ER after spending the night.

Amon Elam

Sep 2022

via Google

Do not consider this facility. This building is poorly maintained, not cleaned properly, and is managed by a group of very unprofessional staff / nurses. They do not check on the residents that reside here and when families come to visit they are hassled by the staff and are even locked out at times. Even during visiting hours they want you to call and schedule a time to visit your relative. Restrooms are not cleaned properly and at times there are bugs in the facility. There are also no activities for the residents, instead they have many of them sit idle in front of the nurse's station throughout the day. Please find a better facility for your loved ones. This place has unprofessional staff that do not like to work and will not check on the current state of their residents.

Moneque Lipscomb

Oct 2021

via Google

Very poor service, it stinks in here smells like dry pee, not worth the money wouldn't recommend to anybody to put your loved ones here

jennifer dunlap

May 2019

via Google

I was very disappointed with very poor service no staff at front desk having to wait about 10 min then I went walking all around the building to look for a staff member then when I speak to a staff they ignore me and walk into staff room then some outside smoking cigarettes with patients make you wonder is this how they attend to their patients I would never bring or recommend anybody to send their family members here it’s not even safe if anyone can just walk in a all around the building!

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Frequently Asked Questions

What types of care does Camellia Gardens Assisted Living offer?

Camellia Gardens Assisted Living offers Assisted Living.

Where is Camellia Gardens Assisted Living located?

Camellia Gardens Assisted Living is located at 5010 S. Alston Avenue in Durham, North Carolina.

What do families say about Camellia Gardens Assisted Living?

Reviews of Camellia Gardens Assisted Living are overwhelmingly negative, with families describing unresponsive front desk staff, unclean facilities, and a lack of attentive care. Multiple reviewers reported unsafe conditions, including residents left unsupervised and one incident that ended in a hospital visit. The community holds a very low Google rating based on the available feedback.

How can families visit Camellia Gardens Assisted Living?

Submit the Request Information form on this page to connect with Camellia Gardens Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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