MyLivingChoice

Calcasieu Community Care Center

4190 Gerstner Memorial Drive

4.7(38 ratings)· Lake Charles average: 4.6

Calcasieu Community Care Center, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120
Layout
Four households each with private kitchen and porch
Language access
ASL and virtual foreign language interpreters available
Payment options
Accepts Medicaid, Medicare, insurance, and private pay

What Families Think

Families and residents describe Calcasieu Community Care Center as warm, welcoming, and attentive, with staff who build close relationships with residents and their families. Reviewers consistently praise the caregiving staff, cleanliness, and overall atmosphere, often saying it feels more like family than a nursing home.

The Good

  • Staff treats residents like extended family
  • Open-door policy for family concerns
  • Households have kitchens, dining, and living areas
  • On-site rehab gym with PT, OT, speech therapy
  • High marks from multiple reviewers for CNAs and nurses

AI-generated from reviews and community data.

Calcasieu Community Care Center is a senior living community in Lake Charles, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 38 reviews.

About Calcasieu Community Care Center

Calcasieu Community Care Center is a skilled nursing and rehabilitation center in Lake Charles, Louisiana, part of CommCare, a Louisiana-based non-profit established in 1994. The facility provides transitional care for individuals recovering from illness or injury, as well as traditional long-term care, with a person-centered care philosophy that respects and celebrates individual residents.

The center features four households, each with its own kitchen, dining area, living area, and outdoor space. Private rooms include private bathrooms, and each household has a front porch for outdoor enjoyment. Common areas range from intimate spaces to larger gathering areas, including a café where residents and guests can access coffee, beverages, and soft-serve ice cream. Staff are assigned to individual households and are encouraged to dine with residents and participate in activities such as cooking, fostering relationships where staff become extended family and can notice changes in residents more quickly.

Rehabilitation services include physical therapy, occupational therapy, and speech therapy provided by trained professionals in a fully equipped rehabilitation gym. The facility's goal is to help each individual function at their highest level and capability, enabling many residents to successfully return home after completing their rehabilitation program.

The community offers a wide array of life enrichment activities, including trips into the community, salon services, fitness centers, libraries, and social events. Families, community members, and volunteers are invited to participate in activities. As a non-profit, the facility also maintains a library with educational resources on health, wellness, medical conditions, and benefit information for elders and their families.

Calcasieu Community Care Center accepts Medicaid, Medicare, some insurance plans, and private payment. American Sign Language and virtual foreign language interpreters are available upon request. The facility operates in compliance with all applicable federal, state, and local laws and regulations.

Types of Care at Calcasieu Community Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Calcasieu Community Care Center

4.7overall · 38 ratings combined

4.7★ on Google (38)

Poppa Williams

Jun 2026

via Google

Ms.Julie and Darrylka are the best they treated my aunt with the best service and respect as if she were her own family .

Renee W

Sep 2025

via Google

CCCC is an amazing facility for my parent. They do an excellent job taking care of him and providing for his needs. They are always open to hear any concerns that I may have. I love their open door policy. I really appreciate the CNA’s that care for him.

kennedy perkins

Jan 2025

via Google

⭐⭐⭐⭐⭐ I can’t say enough wonderful things about Calcasieu Community Care Center. My grandmother, Fannie Bellow, has been a resident here, and visiting her daily has been an absolute joy. The bonds I’ve formed not only with her but also with the other residents on her hall have truly enriched my life. The facility is warm, welcoming, and feels like a second home. The staff is incredibly caring and attentive, always ensuring that the residents feel loved and well-cared for. The sense of community here is remarkable. I loved spending time here so much that when I turned 18 in August, I applied to be a homemaker. It’s been a privilege to give back to the place that has given so much to my family. As I prepare to enter the Army, I’ll always cherish the memories and connections I’ve made at Calcasieu Community Care Center. Thank you for providing such a nurturing and supportive environment for my grandmother and all the residents! —Kennedy Perkins

Candace Desonier

May 2024

via Google

I have to give Calcasieu community care center five stars!!! My husband has been there for one year now and I really have no complaints. I love the staff. Everyone is always friendly, the front Receptionist , the cleaning staff, the cooks , Nurses aides, nurses and Social workers!! When you Walk into CCCC It is beautiful. It is very welcoming. You don’t feel like you’re walking into a Nursing home. I would highly recommend this place for your loved one. They have taken excellent care of my husband. He is very happy and content. Which makes my heart happy!! Thank you Calcasieu community care center and all of your staff for everything that you do every day!!

Crystal Jones

Jan 2023

via Google

Calcasieu Community Care Center is the best hidden jewel ever. My experience here has been great. The people are wonderful from the Administration on down. I enjoy the residents here, but I don't like the word residents, because we consider ourselves as family. We are here living together under the same roof eating meals together, playing games, doing crafts, sitting outside listening to music and dancing, living as one big happy family. I enjoy every bit of the entertainment, but most of all I truly Love my new extended family, & also the great people that takes care of us daily: Nurses, CNA's, Cooks, Homemakers, Maintenance Workers,& all the different Office workers, & last but not least the Therapy Workers. I can say so much about these ladies,but you have to come & watch them work. You would enjoy the wonderful work that they do with your loved ones it's awesome. My Therapy workout is improving everyday. I have to Thank everyone here for the excellent job we're experiencing. The best place I've been to & would recommend it to my friends and family. Oh yes, a family member is living here with me as well, & working on more. Come visit and have a walk through. Thank you in Advance, Crystal Jones resident/family member.

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Government Inspection History

6 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 10, 2025Fire Safety StandardHealth Standard3 citations
  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

Oct 9, 2024Fire Safety StandardHealth Standard16 citations
  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2024

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024

Mar 19, 2024Health Complaint2 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

Nov 1, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 16, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 16, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023

  • Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023

Aug 30, 2023Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 6, 2023

Aug 1, 2023Health Complaint4 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 1, 2023

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Calcasieu Community Care Center offer?

Calcasieu Community Care Center offers Skilled Nursing / Long Term Care.

Where is Calcasieu Community Care Center located?

Calcasieu Community Care Center is located at 4190 Gerstner Memorial Drive in Lake Charles, Louisiana.

What do families say about Calcasieu Community Care Center?

Families and residents describe Calcasieu Community Care Center as warm, welcoming, and attentive, with staff who build close relationships with residents and their families. Reviewers consistently praise the caregiving staff, cleanliness, and overall atmosphere, often saying it feels more like family than a nursing home.

How did Calcasieu Community Care Center do on recent health and safety inspections?

Calcasieu Community Care Center had 6 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Calcasieu Community Care Center?

Submit the Request Information form on this page to connect with Calcasieu Community Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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