MyLivingChoice

Burcham Hills

2700 Burcham Drive

4.6(264 ratings)· East Lansing average: 4.3

Burcham Hills, photo 11 / 6

Quick Facts

Total units
133
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
133
Contract Options
Entrance-fee Life Plan or monthly rental choice
Market Position
Only Life Plan Community in East Lansing
Respite Care
Short-term respite stays for hospital recovery
On-site Therapy
Outpatient therapy services offered on campus

What Families Think

The Good

  • Full continuum of care from independent living to skilled nursing
  • Flexible monthly rental option without long-term commitment
  • On-site short-term rehab and outpatient therapy services
  • Respite care available for trial stays or recovery
  • High Google rating based on 257 reviews

The Bad

  • No published pricing information

AI-generated from reviews and community data.

Burcham Hills is a senior living community in East Lansing, Michigan offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 264 reviews.

About Burcham Hills

Burcham Hills Retirement Community is a Life Plan Community in East Lansing, Michigan, offering a continuum of care including independent living, assisted living, memory care, long-term skilled nursing, short-term rehabilitation, and outpatient therapy services.

Independent living residents enjoy maintenance-free apartment homes with access to wellness opportunities, engaging activities, and a variety of services and amenities. The community offers flexible contract options: a Life Plan contract guaranteeing access to future care at prearranged rates, or Independent Living Plus, a monthly rental option without long-term commitment.

Assisted living support is available for residents who need help with activities of daily living such as dressing and bathing. The community's memory care program serves residents with Alzheimer's disease and other related dementias, focusing on maintaining residents' sense of purpose and celebrating their remaining abilities.

The Center for Health & Rehabilitation provides comprehensive services including short-term rehabilitative care to help recovery after injury, surgery, or illness, long-term skilled nursing with 24-hour care and personalized attention, and outpatient therapy services with specialized rehabilitation plans. A respite care program offers short-term stays for those recovering from a hospital stay or exploring the community as an option.

Burcham Hills is East Lansing's only Life Plan Community and serves the greater Lansing area with a residential setting designed to support aging in place across multiple levels of care.

Types of Care at Burcham Hills

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Burcham Hills

4.6overall · 264 ratings combined

4.6★ on Google (264)

Cheyney Dobson

Jun 2026

via Google

My grandmother and father have stayed at Burcham Hills (most recent end date: June 1, 2026), in addition to my stepmom and members of her family. I will speak to our most recent experience. The staff there were compassionate and knowledgeable. The clinical care coordinators on my father's floor called me regularly when issues emerged with my father, and were always prepared to answer questions when I called them. I observed a variety of staff treat my father with true care and concern. Overall, the staff really made our experience at Burcham Hill very positive. Additionally, the administrative staff were responsive to questions and concerns I raised, holding a care meeting when needed and made moving my dad closer to me a streamlined and easy process. Additionally, Burcham Hills offers an array of services, including fit classes (which my father used when he no longer qualified for PT) and has a well maintained building, making it in general a nice place to be. Overall, I am really grateful for what Burcham Hills has offered us over the years, and especially grateful to the staff who work there for all they do.

Cindi Brown

Feb 2026

via Google

My husband was at Burcham Hills inpatient rehab for a little ovet two weeks. Although they had some nice staff the experience we had was terrible. They knew nothing about his condition and did nothing to learn about it. His blood pressure ran dangerously low for several days and nothing was done to correct it or figure out why. If OT came in for their sessions and he was sleeping they left. They never addressed him being lightheaded, dizzy, blurred vision, etc. This was after having a stent put in. He has HSP and no one had a clue to what it is nor did anyone try to educate themselves about it. I would never put a loved one in Burcham Hills inpatient rehab again. They were always short staffed with the major of staff being new. It seems they have a high turn around in staff. When he would hit the call button for bathroom it wouks take 20-30 minutes for someone to respond, yet there would be 2-4 staff at the counter talking and not one did anything to respond to the call for assistance. Several times he just went to the bathroom unassisted as he couldn't wait any longer. Their solution was to have him wear depends. I feel guilty thatvI didn't pull him out of there and move him somewhere else.

Charlie Simmons

Feb 2026

via Google

Burcham Hills has truly been amazing for our family. The kindness, compassion, and genuine care shown by the staff mean more to us than words can express. They treat residents like family, and that gives us such peace of mind. We are incredibly grateful for everything they do and feel so thankful to have found Burcham Hills. We highly recommend them to any family looking for a place filled with heart and excellent care.

Jessica Benavidez

Feb 2026

via Google

Burcham Hills truly exemplifies incredible hard work and dedication in every possible way. The compassion, professionalism, and tireless effort shown by the entire team does not go unnoticed. Every day, staff members go above and beyond to ensure residents feel cared for, respected, and valued. Their commitment to excellence, even during challenging moments, speaks volumes about the heart behind their work. It’s clear that this is more than a job—it’s a calling. Burcham Hills is a place where dedication, kindness, and teamwork shine, and the impact they make on residents and families is truly remarkable. Highly grateful and deeply appreciative of all they do.

Brad Lewis

Nov 2025

via Google

Wonderful community and caring staff! Burcham Hills truly stands out for its warm, welcoming environment and dedicated team. The staff go above and beyond to make residents feel comfortable, respected, and cared for — you can tell they genuinely love what they do. The campus is beautiful and well-maintained, with a great mix of activities, dining options, and social opportunities that keep everyone engaged. Communication with families is consistent and thoughtful, which gives real peace of mind. Whether for independent living, assisted care, or rehabilitation, Burcham Hills delivers an exceptional level of service and compassion. Highly recommend!

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Government Inspection History

13 inspection visits in the last three years, 68 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 24, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 27, 2026

Mar 4, 2026Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2026

Dec 3, 2025Health Complaint1 citation
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026

May 15, 2025Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 18, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2025

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 18, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 18, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 18, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 18, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025

Mar 19, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2025

Jan 29, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

Oct 28, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2024

Aug 8, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

May 24, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jul 18, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jun 25, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024

Jan 25, 2024Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2024

Oct 24, 2023Health Complaint3 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

  • Provide care by qualified persons according to each resident's written plan of care.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023

Jul 6, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2023

Mar 8, 2023Fire Safety StandardHealth Standard18 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Mar 30, 2023

  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedCorrected Mar 30, 2023

  • Have properly sized and located compartments to protect residents from smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Burcham Hills offer?

Burcham Hills offers Memory Care and Skilled Nursing / Long Term Care.

Where is Burcham Hills located?

Burcham Hills is located at 2700 Burcham Drive in East Lansing, Michigan.

How did Burcham Hills do on recent health and safety inspections?

Burcham Hills had 13 government inspection visits in the last three years, with 68 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Burcham Hills?

Submit the Request Information form on this page to connect with Burcham Hills and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Burcham Hills? Claim this listing to update photos, pricing, and details. It's free.

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