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Village Caregiving

120 N Washington Square Ste 300, Office 321

4.9(64 ratings)· Lansing average: 4.1

Village Caregiving — photo 11 / 5

Quick Facts

Schedule coverage
Care available seven days a week, including holidays
Veteran network
Member of TriWest Community Care Network for veterans
Specialized services
Offers Parkinson's-specific and palliative symptom-management care
Company scale
Multi-state operator with over 50 locations

What Families Think

Families and caregivers who left reviews for Village Caregiving in Lansing largely praise the company's communication, flexibility, and the dedication of its staff. However, one detailed review describes a seriously unprofessional aide and frustration that the company kept sending the same aide back after being alerted to the problem.

The Good

  • Caregivers described as reliable and flexible
  • Management praised for strong, responsive communication
  • Staff described as compassionate during difficult times
  • Quick to answer questions and adjust schedules

The Bad

  • One detailed report of an aide's unprofessional conduct
  • Same aide sent back after family complained

AI-generated from reviews and community data.

About Village Caregiving

Village Caregiving provides non-medical home care services in Lansing, Michigan. The company offers personalized care plans designed to support seniors who wish to age in place while maintaining their independence and quality of life.

Services include hygiene assistance with bathing, grooming, and toileting; ambulation assistance to reduce fall risk; medication reminders; meal preparation; laundry and housekeeping support; and respite care for family caregivers. The company also offers specialized care for individuals with Parkinson's disease and palliative care services focused on symptom management and quality of life.

Village Caregiving matches caregivers to clients based on specific schedules and needs, with staff trained in caring for older adults. The company provides care seven days a week, including national holidays, and emphasizes open communication between families, caregivers, and management to keep loved ones updated on overall well-being.

The provider is a member of Optum, TriWest Community Care Networks, and the Home Care Association of America. Village Caregiving operates in more than 50 locations across multiple states and provides care in the comfort of seniors' own homes rather than in a facility setting.

Types of Care

Home Health and Hospice

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Reviews

4.9overall · 64 ratings combined

4.9★ on Google (64)

Sophia Richardson

Mar 2026

via Google

I started working for village at the end of January. I’ve worked only a few weeks. I am extremely thankful they gave me the opportunity to work here. So far it has been an amazing experience. I have worked with a few clients and they are all amazing to work for! The employers paid for my CPR class, they are very flexible with my schedule, they get you as many hours as you can, getting your check is very easy, getting into contact with the bosses is very effortless, they respond quickly, and answer any and all questions you have! Highly recommend working for them, or being a client of there’s. 😊

Kylee S. Dacey

Feb 2026

via Google

I’ve worked with Village Caregiving for a few months now and it has been a wonderful company to work with! Mike and Laura are super communicative and friendly. By always checking in with us and our clients, asking how we are doing. They make sure everyone has what they need and will even change a visit time in order to help my clients get to their appointments. I really appreciate that they take care of both their clients and caregivers, working with Village Caregiving really makes you feel like your in the right hands 😊

Janet Fender

May 2025

via Google

"Shay" is the most childish aide i have ever crossed paths with. She came in to take care of my mother. While she was here she hit her "weed pen." twice. Then argued about doing small cleaning tasks left on the list for her to complete. Saying "those aren't her dishes."Shes on her phone 75% of the time and played youtube so loud i heard every cuss word they were saying 2 rooms away. Refuses to do meal prep. I asked 3 times to stay off her phone. Such unprofessionalism, the company knows all of this though. I sent the company a message and they still sent her there 2 more days.. And i videotaped the way she talked down to me. She is not dedicated to her job while on the phone to other jobs. My mom's time isn't valuable enough? My mom doesn't want her back. Her nails are too long to perform her job let alone clean. My mother did not like that either. She has a problem doing anything I asked, that was apparent and she even said so. Victoria & Lisa are amazing though.

E Schultz

Aug 2024

via Google

I don’t usually write reviews, but I felt compelled to make an exception for Nina at village caregiving. Their support during a critical time for my family was nothing short of exceptional. The compassion and professionalism they displayed went above and beyond our expectations. Every staff member treated us with such care and respect, making a challenging situation much more manageable. I am truly grateful for their dedication and the peace of mind they provided. Sometimes, a simple thank you doesn’t feel like enough, so I wanted to share our positive experience and commend their outstanding service.

George Clark

Aug 2024

via Google

Village Caregiving is absolutely wonderful to work with! Through and through the best caregivers in the area. They are very flexible and have reliable workers that won’t take advantage of their clients. There is also very good communication with management if there is ever a problem! I recommend Nina Smolinski if you are near the Lansing area.

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