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Brookdale Paulin Creek

612 Hendley Street

3.6(25 ratings)· Santa Rosa average: 4.2

Part of Brookdale Senior Living · 266 communities · 4.2★ average

Brookdale Paulin Creek — photo 11 / 6

Quick Facts

Total units
6
Licensed capacity
6 residents

California CDSS

Stay type
Offers short-term respite stays for visitors

What Families Think

Reviewers describe Brookdale Paulin Creek as a warm, clean community with responsive maintenance and caring staff who helped families through difficult transitions like a parent's fall or hip injury. Feedback is mixed on dining quality and post-move-in follow-through, and one respite guest raised concerns about accessibility and food after COVID.

The Good

  • Staff described as kind and responsive
  • Maintenance addresses apartment issues quickly
  • Clean, pleasant-smelling facility noted by families
  • Helped resident recover well after a hip injury
  • Good social engagement and activities for residents
  • Respite stays available for short-term needs

The Bad

  • One report of poor follow-up welcoming a new resident
  • One reviewer found facility not fully wheelchair/walker accessible
  • One reviewer said food quality declined, especially after COVID
  • Limited gym equipment noted by one long-term respite guest

AI-generated from reviews and community data.

About Brookdale Paulin Creek

Burbank Manor is a assisted living community in Santa Rosa, California. The community is licensed for up to 6 residents.

Families rate Burbank Manor 3.6 out of 5 based on 25 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

3.6overall · 25 ratings combined

3.6★ on Google (25)

Kevan Thibeau

Jul 2025

via Google

Me and my wife Betty moved into Paulin Creek about a year ago. We looked at a lot of other places but Paulin Creek stood out to us. Since then we’ve been very happy here. The food is good and the staff is even better. If you have something break in your apartment, the maintenance staff is there right away!

Christine Hanna

Jun 2025

via Google

We moved our Mom into Brookdale after she fell and broke her hip. We looked at many other options and felt Brookdale Paulin Creek was the right fit for her. We had an excellent experience touring the facility, and the staff made move in stress free. Everyone I've experienced is very kind and responsive, and Mom is well cared for and enjoying lots of social time with other residents. She loves the food in dining room. Thanks for the great care!

Connie Wissner

Feb 2025

via Google

While the facility is nice and the residents are friendly, the things that we were told would occur when my father moved in did not. I realize there was a health concern at the time, but we had hoped someone would reach out to welcome him and support him once that ended. He's been the over a month and had never been down around, introduced to anyone, invited to join anything, and still had no name tag on his door or his veteran photos on the wall. I just wish he had been welcomed into the community like we were promised.

John Wagner

Jun 2020

via Google

I've been here 6 months for a winter respite from Michigan The staff is courteous, respectful. The facility is spacious. Nicely decorated My complaints : 1) it's not disabled friendly. . I use a Walker and electric wheel chair. Most doors to outside are extremely hard to open. I feel at risk of falling with parking lot doors due to difficulty of use. Wheres the ADA thought They need auto doors to nonsecure areas 2)the gym is almost nothing. A bike, weights, a walking machine and a psuedo nu step. My generation values fitness. I'm 71 years old 3) food is poor, especially since covid. Again, wheres the healthy thought. Fried chicken is bad for anyone. I've spoken 4 times with kitchen chefs about better quality. Next winter I'll look elsewhere for my respite from winter

Rachel Blue

Oct 2015

via Google

My mom stayed here for her last year and it was fantastic. Smelt wonderfully clean, great employees and delicious food. I tried to get her up and moving to the hair salon, putting green and TV room. Its just a warm nice place...very UNLIKE. the residential care homes she was in. Everyone parks their carts or walkers in a little row just outside dining room door. (Like a parking lot..all in a line) I thought it was fantastic for her..and us four children and the grandkids, too.

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Frequently Asked Questions

What types of care does Brookdale Paulin Creek offer?

Brookdale Paulin Creek offers Assisted Living.

Where is Brookdale Paulin Creek located?

Brookdale Paulin Creek is located at 612 Hendley Street in Santa Rosa, California.

What do families say about Brookdale Paulin Creek?

Reviewers describe Brookdale Paulin Creek as a warm, clean community with responsive maintenance and caring staff who helped families through difficult transitions like a parent's fall or hip injury. Feedback is mixed on dining quality and post-move-in follow-through, and one respite guest raised concerns about accessibility and food after COVID.

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