MyLivingChoice

Buchanan County Health Center

1600 First Street East

2.8(54 ratings)

Buchanan County Health Center — photo 11 / 5

Quick Facts

Total units
39
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
39

What Families Think

Buchanan County Health Center is a skilled nursing and long-term care community in Independence, Iowa, holding a 2.8 out of 5 rating from 54 Google reviews. Reviews are sharply mixed, with one reviewer praising the clean facilities and attentive care, while several others describe long wait times and concerns about medical attentiveness, particularly in the urgent care setting.

The Good

  • One reviewer praised clean, well-maintained facilities
  • Comprehensive range of medical services offered
  • Staff described as attentive and knowledgeable by one reviewer

The Bad

  • Multiple reports of long wait times, including 3+ hour urgent care waits
  • One report of a missed diabetic emergency requiring ER treatment afterward
  • One report of patient concerns not being taken seriously
  • Overall Google rating is low at 2.8 out of 5

AI-generated from reviews and community data.

About Buchanan County Health Center

Buchanan County Health Center is a skilled nursing / long term care community in Independence, Iowa. The community is licensed for up to 39 residents.

Families rate Buchanan County Health Center 2.8 out of 5 based on 54 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.8overall · 54 ratings combined

2.8★ on Google (54)

jake doudney

Feb 2026

via Google

Sent me home with an A1c so high their machine couldn't read it and never checked my blood sugar after telling me I was diabetic. 7 hours later I was in the allen er being treated for dka. I'll never set foot in this place again.

Jacob Moran

Jan 2026

via Google

Expect a 3 plus hour wait to be seen in urgent care, not worth the “convenience” of being in town. Make the drive to Waterloo urgent care and save yourself the wasted time.

Robert Nealy

Jan 2026

via Google

Buchanan County Health Center provides comprehensive healthcare services in a professional and caring environment. The staff is attentive, knowledgeable, and supportive, ensuring patients feel comfortable during visits. Facilities are clean and well-maintained, offering a wide range of medical services. Ideal for individuals and families seeking reliable, high-quality healthcare in the community.

Tierney Tea

Jan 2026

via Google

Patient Diagnoses: -POTS -Hashimoto's Disease -Ehlers-Danlos syndrome (EDS) -Herniated stomach "Patient is just depressed and needs to drink more water." Disgraceful how BCHC has treated my family members over the years. It's no wonder I went 30 years myself with undiagnosed asthma. This medical center is negligent and harming patients by not taking their concerns seriously.

Crystal Crow

Oct 2025

via Google

They take and use employees pro without confirming with the Employee. To many bosses for each area. If u have appointment they won’t take u back see doctor at your time atleast half hr wait

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Frequently Asked Questions

What types of care does Buchanan County Health Center offer?

Buchanan County Health Center offers Skilled Nursing / Long Term Care.

Where is Buchanan County Health Center located?

Buchanan County Health Center is located at 1600 First Street East in Independence, Iowa.

What do families say about Buchanan County Health Center?

Buchanan County Health Center is a skilled nursing and long-term care community in Independence, Iowa, holding a 2.8 out of 5 rating from 54 Google reviews. Reviews are sharply mixed, with one reviewer praising the clean facilities and attentive care, while several others describe long wait times and concerns about medical attentiveness, particularly in the urgent care setting.

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