MyLivingChoice

Buchanan County Health Center

1600 First Street East

2.8(54 ratings)

Buchanan County Health Center, photo 11 / 5

Quick Facts

Total units
39
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
39

What Families Think

Buchanan County Health Center is a skilled nursing and long-term care community in Independence, Iowa, holding a 2.8 out of 5 rating from 54 Google reviews. Reviews are sharply mixed, with one reviewer praising the clean facilities and attentive care, while several others describe long wait times and concerns about medical attentiveness, particularly in the urgent care setting.

The Good

  • One reviewer praised clean, well-maintained facilities
  • Comprehensive range of medical services offered
  • Staff described as attentive and knowledgeable by one reviewer

The Bad

  • Multiple reports of long wait times, including 3+ hour urgent care waits
  • One report of a missed diabetic emergency requiring ER treatment afterward
  • One report of patient concerns not being taken seriously
  • Overall Google rating is low at 2.8 out of 5

AI-generated from reviews and community data.

Buchanan County Health Center is a senior living community in Independence, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 2.8 out of 5 across 54 reviews.

About Buchanan County Health Center

Buchanan County Health Center is a skilled nursing / long term care community in Independence, Iowa. The community is licensed for up to 39 residents.

Families rate Buchanan County Health Center 2.8 out of 5 based on 54 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Buchanan County Health Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Buchanan County Health Center

2.8overall · 54 ratings combined

2.8★ on Google (54)

jake doudney

Feb 2026

via Google

Sent me home with an A1c so high their machine couldn't read it and never checked my blood sugar after telling me I was diabetic. 7 hours later I was in the allen er being treated for dka. I'll never set foot in this place again.

Jacob Moran

Jan 2026

via Google

Expect a 3 plus hour wait to be seen in urgent care, not worth the “convenience” of being in town. Make the drive to Waterloo urgent care and save yourself the wasted time.

Robert Nealy

Jan 2026

via Google

Buchanan County Health Center provides comprehensive healthcare services in a professional and caring environment. The staff is attentive, knowledgeable, and supportive, ensuring patients feel comfortable during visits. Facilities are clean and well-maintained, offering a wide range of medical services. Ideal for individuals and families seeking reliable, high-quality healthcare in the community.

Tierney Tea

Jan 2026

via Google

Patient Diagnoses: -POTS -Hashimoto's Disease -Ehlers-Danlos syndrome (EDS) -Herniated stomach "Patient is just depressed and needs to drink more water." Disgraceful how BCHC has treated my family members over the years. It's no wonder I went 30 years myself with undiagnosed asthma. This medical center is negligent and harming patients by not taking their concerns seriously.

Crystal Crow

Oct 2025

via Google

They take and use employees pro without confirming with the Employee. To many bosses for each area. If u have appointment they won’t take u back see doctor at your time atleast half hr wait

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Government Inspection History

4 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 19, 2026Fire Safety StandardHealth Standard4 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026

  • Install a two-hour-resistant firewall separation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 18, 2026

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

Mar 20, 2025Fire Safety StandardHealth Standard6 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025

  • Assess the resident when there is a significant change in condition

    Severity B of L: potential for minimal harm, patternCorrected Mar 31, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity B of L: potential for minimal harm, patternCorrected Mar 31, 2025

Nov 26, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

Jun 6, 2024Fire Safety StandardHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2024

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Buchanan County Health Center offer?

Buchanan County Health Center offers Skilled Nursing / Long Term Care.

Where is Buchanan County Health Center located?

Buchanan County Health Center is located at 1600 First Street East in Independence, Iowa.

What do families say about Buchanan County Health Center?

Buchanan County Health Center is a skilled nursing and long-term care community in Independence, Iowa, holding a 2.8 out of 5 rating from 54 Google reviews. Reviews are sharply mixed, with one reviewer praising the clean facilities and attentive care, while several others describe long wait times and concerns about medical attentiveness, particularly in the urgent care setting.

How did Buchanan County Health Center do on recent health and safety inspections?

Buchanan County Health Center had 4 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Buchanan County Health Center?

Submit the Request Information form on this page to connect with Buchanan County Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Buchanan County Health Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Independence.

Prefer to stay home?

Home care agencies serving Independence bring help to the house: daily living, companionship, and respite for family caregivers.