1 / 5CMS Care Compare
Most families describe Grandview Healthcare Center as a warm, well-run skilled nursing community where staff and nurses are attentive and the facility stays clean. A single review raises a serious concern about an administrator restricting a resident's rights, standing out against the otherwise consistently positive feedback.
AI-generated from reviews and community data.
Grandview Healthcare Center is a senior living community in Oelwein, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 19 reviews.
Grandview Healthcare Center is a 72-bed skilled nursing and long-term care facility located in Oelwein, Iowa. It serves residents requiring ongoing medical care and rehabilitation.
Family experiences at Grandview reflect strong consistency in staff warmth and clinical attention. Multiple families describe nurses as attentive and kind, with social workers and activity coordinators going beyond routine care to help residents feel at home. The facility itself is noted as clean and well-maintained. One family wrote that staff "treat us like family," and several families emphasize the compassion and respect residents receive day-to-day. A visitor to the facility remarked on its welcoming atmosphere.
One family raised a serious concern about administrative decisions made without adequate consideration of resident rights and communication with family, describing a lack of empathy in that interaction. This contrasts sharply with the predominantly positive feedback about direct care and facility operations.
Grandview holds a 3.8 out of 5 Google rating based on 19 family reviews. The wide range of experiences, from deeply grateful families to one family reporting significant frustration with management, suggests families should ask specific questions about care protocols and communication practices during a visit.
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Help Me Choose3.8overall · 19 ratings combined
3.8★ on Google (19)
Melissa Murray
Jun 2026
I recently had the opportunity to spend some time at this facility and was very impressed with the atmosphere of the building it was clean, welcoming and well-maintained. The staff members I encountered were friendly professional, and treated the residents with kindness and respect.
Teri Nie
Mar 2026
They went above and beyond to make sure that my sister was able to feel at home and to enjoy the many activities they offer. Craig and the staff are wonderful! They take really good care of her and she’s very happy there.
Mohamed Alinor
Feb 2026
Grandview Health Care Center is simply exceptional. Heather’s leadership as manager is outstanding, and it clearly reflects in the professionalism and warmth of the entire team. The social workers, Alexis and Allison, are compassionate, respectful, and always willing to help, making communication smooth and reassuring. The nurses are truly amazing—kind, attentive, and deeply dedicated to their patients. The service is top-notch, the facility is immaculately clean, and even the restaurant stands out with delicious food. We are truly grateful that my mother received care at Grandview, and we sincerely thank the entire team for their incredible work.
D Priest
Oct 2025
Administrator makes decisions without thinking about the residents needs or rights.. Lacks EMPATHY and knowledge of residents ESA, yet strips the rights of the resident based on ignorance. Letters and testimonies back up and support her rights, but he, ALONE chose to be Cruel for no logical reason. Wish I could give zero stars just for administration. Do better.
Paula M
Feb 2025
Grandview Care Center has been home for our parent for two years. All of the staff are exceptional at what they do! They treat us like family, and we always look forward to going there. They are kind, compassionate and truly care about their residents. Thank you! We are forever grateful.
6 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2026
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 3, 2026
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2024
Assess the resident when there is a significant change in condition
Severity B of L: potential for minimal harm, patternCorrected Aug 3, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity B of L: potential for minimal harm, patternCorrected Aug 3, 2024
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Aug 3, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 16, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Grandview Healthcare Center offers Skilled Nursing / Long Term Care.
Grandview Healthcare Center is located at 800 Fifth Street Se in Oelwein, Iowa.
Most families describe Grandview Healthcare Center as a warm, well-run skilled nursing community where staff and nurses are attentive and the facility stays clean. A single review raises a serious concern about an administrator restricting a resident's rights, standing out against the otherwise consistently positive feedback.
Grandview Healthcare Center had 6 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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