915 West First Street
4.4(36 ratings)
1 / 5CMS Care Compare
Reviewers offer sharply mixed accounts of Hillcrest Living Campus: several praise the clean, home-like facility, friendly staff, and good food, while a couple of families raise serious concerns about understaffing and nursing care quality. The community has served Sumner since 1965 as a nonprofit, community-owned campus spanning independent living, assisted living, and skilled nursing.
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Hillcrest Home is a nonprofit, community-owned retirement living community in Sumner, Iowa, serving residents since 1965. The community offers assisted living, skilled nursing care, and independent living options with therapy services and ICF-level support.
The Terrace, Hillcrest's newest assisted living residence, provides respectful care and modern amenities located steps from Community Memorial Hospital. The community emphasizes personalized services designed to support residents with comfort, dignity, and connection.
Hillcrest offers affordable, private living accommodations across its various care levels. Residents describe the community as clean, comfortable, and family-oriented, with spacious rooms and professional staff who keep them engaged.
Independent living residents enjoy a secure, comfortable community with a charming hometown feel and scenic Iowa views. The community is rooted in strong local heritage and a tradition of dedicated care.
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Help Me Choose4.4overall · 36 ratings combined
4.4★ on Google (36)
Christina O
Mar 2026
They have some of the worst nurses. One refused to come out and do her job. The other insulted me and told me I wasn’t cleaning him up good enough when. His catheter came out… sorry but I’m not a licensed nurse. I can’t fix that.do not ever use!!!!! Then then induced death with my husband by loading him with morphine repeadedly on a matter of a couple of hours. Do not ever use hillcrest!!!
Pamela Jergens
Aug 2021
Completely under staffed and food is terrible. I learned this, not just from my parents, but first hand. I stayed with both my parents when they were dying. It's not acceptable. I will say their social worker, Dawn, is a God send. She truly cares about the residents and the families. She was my rock more than once.
joel l huebner
Nov 2019
all my friends parents have been there, mom still is working there, part time.
Megan Blue
Jul 2018
Wonderfully environment, great staff and great food! A home-like feeling.
Terry McDanel
Jan 2018
Nice people. Clean facility. Quiet And warm architecture. Use US Cellular for best cell service. Living arrangements go from skilled nursing through assisted living to Indepedent apartments. We recommend it.
Hillcrest Living Campus offers Skilled Nursing / Long Term Care.
Hillcrest Living Campus is located at 915 West First Street in Sumner, Iowa.
Reviewers offer sharply mixed accounts of Hillcrest Living Campus: several praise the clean, home-like facility, friendly staff, and good food, while a couple of families raise serious concerns about understaffing and nursing care quality. The community has served Sumner since 1965 as a nonprofit, community-owned campus spanning independent living, assisted living, and skilled nursing.
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