Britni Toms
May 2026
Beautiful campus! The assisted living is amazing and the apartments are huge! The DON is very friendly and always willing help/answer questions. The clinical team is well educated and care about all the residents.
1 / 621% below the Cincinnati median
CMS Care Compare
Brookwood Care Community draws a wide range of experiences, from families praising attentive therapists and long-term caregivers to numerous accounts of neglect, slow response times, and safety incidents in the skilled nursing/rehab side. The community's very mixed ratings (2.9 on Google from 64 reviews, 1.0 on Yelp) reflect this split between warm, personalized care described by some and serious lapses described by many others.
AI-generated from reviews and community data.
Brookwood Care Community is a senior living community in Cincinnati, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Published pricing starts around $2,700 per month. Families rate it 2.9 out of 5 across 64 reviews.
Brookwood Care Community is a skilled nursing and rehabilitation community offering personalized care designed to help residents regain strength, confidence, and independence. The team combines skilled medical support with rehabilitation services and a holistic approach to wellness, aiming to help residents heal, thrive, and feel at home.
The community offers both short-term rehabilitation and long-term care, allowing residents to transition smoothly between levels of care as their needs change. Skilled nursing services are geared toward recovery from conditions requiring IV therapy, wound care, or daily nursing oversight, while long-term care provides ongoing support with daily activities such as bathing, dressing, and medication management. Families are encouraged to participate in care planning, attend care conferences, and stay in regular communication with the care team.
Accommodations include modern, private suites designed for comfort, safety, and peace of mind, along with restorative and calming spaces. Residents have access to fitness rooms and relaxation areas that support activity and well-being, along with warm, welcoming lounges for socializing and building friendships. A quiet sanctuary is also available for reflection, prayer, and emotional peace.
Dining at Brookwood features nutritious, chef-prepared meals served in a comfortable setting that supports routine and connection. The community also maintains a bright, welcoming entrance space designed to greet residents and visitors warmly.
The admissions team is available to help explain financial questions, including Medicare coverage for skilled nursing care when eligibility criteria are met, and to guide families through the admissions process.
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Help Me Choose2.8overall · 66 ratings combined
2.9★ on Google (64) · 1★ on Yelp (2) · Yelp page ↗
Britni Toms
May 2026
Beautiful campus! The assisted living is amazing and the apartments are huge! The DON is very friendly and always willing help/answer questions. The clinical team is well educated and care about all the residents.
Miss Burnett
May 2026
I witnessed an employee of theirs get handled unprofessionally. I was assisting their employee to her assigned shift, traffic was a bit bad and once notified of the slight delay the company unassigned her and blocked her from their platform. I had to get off an exit early and take her back home. The way they handled her was so wrong. As if she was a second class citizen. No regard for her consideration or efforts. Just terrible. Poor way of handling staff members.
musmat alam
Jan 2026
The night staff is the worst.
Debra
Jul 2025
This is a horrible horrible place don’t let the first or second floor fool you I was placed on the third floor in a room that had roaches the bed didn’t work the call light didn’t work it looked like an old army room it was horrible I have pictures and they need to be reported do not stay here
Brandy Dornal
Jun 2025
Wonderful staff very caring people.I really appreciate everything the staff has done so far i would recommend this facility to anyone looking for a caring place for a family member
5 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2026
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2026
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 18, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 18, 2026
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 2, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Brookwood Care Community offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Published pricing at Brookwood Care Community starts around $2,700 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
Yes. Brookwood Care Community lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Yes. Brookwood Care Community is listed as accepting Medicaid. Availability of Medicaid beds can be limited, so confirm current openings directly with the community.
Yes. Brookwood Care Community lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Brookwood Care Community is located at 12100 Reed Hartman Hwy in Cincinnati, Ohio.
Brookwood Care Community draws a wide range of experiences, from families praising attentive therapists and long-term caregivers to numerous accounts of neglect, slow response times, and safety incidents in the skilled nursing/rehab side. The community's very mixed ratings (2.9 on Google from 64 reviews, 1.0 on Yelp) reflect this split between warm, personalized care described by some and serious lapses described by many others.
Brookwood Care Community had 5 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Brookwood Care Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Brookwood Care Community? Claim this listing to update photos, pricing, and details. It's free.
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