MyLivingChoice

Brookwood Care Community

12100 Reed Hartman Hwy

2.8(66 ratings)· Cincinnati average: 4

Brookwood Care Community, photo 11 / 6

Quick Facts

Starting price
$2,700/mo

21% below the Cincinnati median

Total units
184
Year opened
1987
Medicaid
Accepted
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
125

What Families Think

Brookwood Care Community draws a wide range of experiences, from families praising attentive therapists and long-term caregivers to numerous accounts of neglect, slow response times, and safety incidents in the skilled nursing/rehab side. The community's very mixed ratings (2.9 on Google from 64 reviews, 1.0 on Yelp) reflect this split between warm, personalized care described by some and serious lapses described by many others.

The Good

  • Spacious apartments and attractive campus praised by families
  • Physical and occupational therapists noted for attentive, effective care
  • Some long-term residents (years-long stays) report positive experiences
  • Nursing staff described as friendly and communicative by several reviewers
  • Clergy and repeat visitors recommend the community's overall atmosphere

The Bad

  • Many reports of slow call-light response times, often 20-40 minutes
  • Multiple accounts of medication delays or missed doses
  • Several serious incidents involving falls, dehydration, or untreated bedsores
  • Repeated complaints about unresponsive or rude nursing/aide staff
  • Cleanliness concerns including roaches and unclean rooms reported by more than one reviewer
  • Families describe poor communication from administration, especially after a resident's death

AI-generated from reviews and community data.

Brookwood Care Community is a senior living community in Cincinnati, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Published pricing starts around $2,700 per month. Families rate it 2.9 out of 5 across 64 reviews.

About Brookwood Care Community

Brookwood Care Community is a skilled nursing and rehabilitation community offering personalized care designed to help residents regain strength, confidence, and independence. The team combines skilled medical support with rehabilitation services and a holistic approach to wellness, aiming to help residents heal, thrive, and feel at home.

The community offers both short-term rehabilitation and long-term care, allowing residents to transition smoothly between levels of care as their needs change. Skilled nursing services are geared toward recovery from conditions requiring IV therapy, wound care, or daily nursing oversight, while long-term care provides ongoing support with daily activities such as bathing, dressing, and medication management. Families are encouraged to participate in care planning, attend care conferences, and stay in regular communication with the care team.

Accommodations include modern, private suites designed for comfort, safety, and peace of mind, along with restorative and calming spaces. Residents have access to fitness rooms and relaxation areas that support activity and well-being, along with warm, welcoming lounges for socializing and building friendships. A quiet sanctuary is also available for reflection, prayer, and emotional peace.

Dining at Brookwood features nutritious, chef-prepared meals served in a comfortable setting that supports routine and connection. The community also maintains a bright, welcoming entrance space designed to greet residents and visitors warmly.

The admissions team is available to help explain financial questions, including Medicare coverage for skilled nursing care when eligibility criteria are met, and to guide families through the admissions process.

Types of Care at Brookwood Care Community

Assisted LivingIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Brookwood Care Community

2.8overall · 66 ratings combined

2.9★ on Google (64) · 1★ on Yelp (2) · Yelp page ↗

Britni Toms

May 2026

via Google

Beautiful campus! The assisted living is amazing and the apartments are huge! The DON is very friendly and always willing help/answer questions. The clinical team is well educated and care about all the residents.

Miss Burnett

May 2026

via Google

I witnessed an employee of theirs get handled unprofessionally. I was assisting their employee to her assigned shift, traffic was a bit bad and once notified of the slight delay the company unassigned her and blocked her from their platform. I had to get off an exit early and take her back home. The way they handled her was so wrong. As if she was a second class citizen. No regard for her consideration or efforts. Just terrible. Poor way of handling staff members.

Debra

Jul 2025

via Google

This is a horrible horrible place don’t let the first or second floor fool you I was placed on the third floor in a room that had roaches the bed didn’t work the call light didn’t work it looked like an old army room it was horrible I have pictures and they need to be reported do not stay here

Brandy Dornal

Jun 2025

via Google

Wonderful staff very caring people.I really appreciate everything the staff has done so far i would recommend this facility to anyone looking for a caring place for a family member

Request information

Ask about availability, pricing, or a tour. Your details go only to Brookwood Care Community, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 23, 2026Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2026

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2026

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2026

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 18, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 18, 2026

Nov 27, 2024Health Complaint2 citations
  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 19, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

Jun 18, 2024Health Complaint2 citations
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024

Oct 26, 2023Fire Safety StandardHealth Standard18 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023

  • Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023

Oct 31, 2019Fire Safety StandardHealth Standard22 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 2, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Brookwood Care Community offer?

Brookwood Care Community offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

How much does Brookwood Care Community cost?

Published pricing at Brookwood Care Community starts around $2,700 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Does Brookwood Care Community offer respite or short-term stays?

Yes. Brookwood Care Community lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Does Brookwood Care Community accept Medicaid?

Yes. Brookwood Care Community is listed as accepting Medicaid. Availability of Medicaid beds can be limited, so confirm current openings directly with the community.

Is Brookwood Care Community pet friendly?

Yes. Brookwood Care Community lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookwood Care Community located?

Brookwood Care Community is located at 12100 Reed Hartman Hwy in Cincinnati, Ohio.

What do families say about Brookwood Care Community?

Brookwood Care Community draws a wide range of experiences, from families praising attentive therapists and long-term caregivers to numerous accounts of neglect, slow response times, and safety incidents in the skilled nursing/rehab side. The community's very mixed ratings (2.9 on Google from 64 reviews, 1.0 on Yelp) reflect this split between warm, personalized care described by some and serious lapses described by many others.

How did Brookwood Care Community do on recent health and safety inspections?

Brookwood Care Community had 5 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Brookwood Care Community?

Submit the Request Information form on this page to connect with Brookwood Care Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Brookwood Care Community? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Cincinnati.

Prefer to stay home?

Home care agencies serving Cincinnati bring help to the house: daily living, companionship, and respite for family caregivers.