Online reviews for Brookview At Stonebridge are extremely negative, describing serious lapses in basic care and unsanitary conditions, though the sample size is very small (only 3 Google reviews, 2.3 average). The community markets itself as a family-owned skilled nursing and memory care provider with rehabilitation services, but the available reviewer accounts raise significant concerns about staffing, supervision, and hygiene that families should investigate directly.
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StoneBridge Maryland Heights is a family-owned senior living community in Maryland Heights, Missouri, offering assisted living, memory care, skilled nursing care, and rehabilitation services. The community features distinct residential areas designed to meet the specific lifestyle needs of residents.
The rehabilitation services are provided through Bridge Rehabilitation and serve residents recovering from joint replacement, stroke, major illness, or trauma. Residents receive intensive, focused rehabilitation along with 24-hour skilled nursing care in a comfortable setting with compassionate, personalized attention from trained professional staff.
The Memory Care program features activities focused on body, mind, and spirit, offered 10 hours a day, seven days a week. Each Manor accommodates 21 residents in a spacious, homelike environment with available private rooms. A Certified Dementia Practitioner is available to assist with questions and pre-assessments.
Skilled nursing care is available for residents requiring 24-hour nursing support, with staff providing a wide range of services to support health and happiness. The community is situated in Maryland Heights, an area with recreation and cultural attractions including Memorial Park, which spans 2,145 acres and offers boating, tennis, biking, kayaking, rollerblading, and picnicking, as well as nearby casinos and the Holocaust Museum and Learning Center.
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Help Me Choose2.3overall · 3 ratings combined
2.3★ on Google (3)
Desarai Wicks
Jul 2016
Worst nursing facility anyone could send their family member too, Cna's stay on their phones all day and could care less what happens to any resident, Residents get talked to very rudely. The Dietary department is very unsanitary gnats all in the kitchen area. They have very rude supervisors and managers Greg and Austin.
Elbert Williams
Mar 2016
This is the worst (I repeat) worst nursing facility you can send anyone to. Please note my exclusion of the adjective "skilled" when describing this facility. I refuse to use the term "skilled" in reference to Brookview at Stonebridge, because there is nothing "skilled" about it. Therefore it shouldn't be allowed the privilege to be called a skilled nursing facility. However, I digress. I sent my great-grandmother to Brookview with two legs; she left with one. Due to improper care, lack of medical knowledge, a lackadaisical atmosphere, a shortage of common sense and nonchalant/rude/ignorant employees, Brookview caused my great-grandmother to develop pressure sores (also known as bed sores). The staff had no clue of how to deal with this issue properly, which lead to an infection, eventually leading to to the amputation of her right leg. The turnover rate of CNAs and LPNs is so rediculous, one would think it has the hiring and firing process of a fast food restaurant. Each week, I found myself having to explain/teach a newly hired CNA and LPN not only of my grandmother's condition, but also how to properly take care of her. Additionally, I (a person with very limited nursing skills and no nursing background) had to inform them on how to treat her pressure sores. There are many other disappointing things I can say about this horrible facility, but I would be typing for hours. I wouldn't send a rat to live at Brookview at Stonebridge. This place really needs to be shut down for the sake of humanity.
Brookview At Stonebridge offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Brookview At Stonebridge is located at 2963 Doddridge Ave in Maryland Heights, Missouri.
Online reviews for Brookview At Stonebridge are extremely negative, describing serious lapses in basic care and unsanitary conditions, though the sample size is very small (only 3 Google reviews, 2.3 average). The community markets itself as a family-owned skilled nursing and memory care provider with rehabilitation services, but the available reviewer accounts raise significant concerns about staffing, supervision, and hygiene that families should investigate directly.
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