PCM 457
Apr 2026
Thanks to Jenelle and the staff on making my Mom comfortable. Moving a parent into assisted living is never easy, but the staff made the transition feel smooth, respectful, and caring from day one.
Brookdale South Bay
1959 Kingstown Rd4.6(29 ratings)· South Kingstown average: 4.7
Part of Brookdale Senior Living · 355 communities · 4.3★ average
1 / 6Quick Facts
- On-site care escalation
- 24-hour nursing care unit within same building
- Continuum of care
- Residents can move from assisted living to nursing center
- Hospice care support
- On-site hospice care coordinated with nursing and activity staff
What Families Think
Most reviewers describe Brookdale South Bay as a warm, attentive community with staff who go out of their way for residents, and several families with loved ones in hospice or long-term care report excellent, compassionate care through end of life. However, a couple of serious reports describe neglect and slow response to a resident's needs, and multiple reviewers cite frustration reaching the front office and Executive Director.
The Good
- Staff frequently described as attentive, kind, and caring
- Strong support during hospice and end-of-life care
- 24-hour nursing care available in specialized unit
- Active social programs and community atmosphere
- Long-tenured, experienced staff noted by reviewers
The Bad
- One serious report of neglect, falls, and unaddressed care requests
- Multiple reviewers say office staff and Executive Director are hard to reach
- One report of unprofessional, dismissive nurse interaction
AI-generated from reviews and community data.
About Brookdale South Bay
Brookdale South Bay is a assisted living and independent living and skilled nursing / long term care community in South Kingstown, Rhode Island.
Families rate Brookdale South Bay 4.6 out of 5 based on 29 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
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Help Me ChooseReviews
4.6overall · 29 ratings combined
4.6★ on Google (29)
Cynthia Therriault
Feb 2026
I recently had a tour with Jennell for a family member. I was very impressed with the accommodations. Also with the activities available. The staff all seemed very pleasant, professional and caring. I have no question that this will make a wonderful fit.
Aldana Phones
Feb 2026
Staff here are amazing
Matthew Palmer
Feb 2026
The assisted living is a hidden gem in South County. It has assisted living. It also has a specialized unit that provides 24 hour nursing care. And over 30 years of working in healthcare, this building truly is dedicated and has amazing staff. They treat their residence with respect and kindness. I had a family member there that lived in the assisted living for years and died in the nursing center that they have. I can say we had an amazing experience with them. Still today I would recommend them for anybody looking for senior care. Truly is an incredible building. They have very experienced staff with a lot of knowledge and tenure.
Amanda K
Feb 2026
Looking for a place for your loved one is a daunting task… everything feels scary for the family, who has to trust that they are doing the right thing for their loved one. I have toured a couple of senior living communities for my grand parents but this one was particularly special. It’s further from home, but it’s more aligned with the vibe that my grandparents need. Jennell was so sweet and kind, and she felt genuine and nice. When we make the decision to place them, it will be here.
Frequently Asked Questions
What types of care does Brookdale South Bay offer?
Brookdale South Bay offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Brookdale South Bay located?
Brookdale South Bay is located at 1959 Kingstown Rd in South Kingstown, Rhode Island.
What do families say about Brookdale South Bay?
Most reviewers describe Brookdale South Bay as a warm, attentive community with staff who go out of their way for residents, and several families with loved ones in hospice or long-term care report excellent, compassionate care through end of life. However, a couple of serious reports describe neglect and slow response to a resident's needs, and multiple reviewers cite frustration reaching the front office and Executive Director.
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