Sharlene Grant
May 2026
Wonderful facility, the staff are attentive, caring and knowable.
Brookdale Salem
1355 Boone Rd SE4.4(29 ratings)· Salem average: 4.1
Part of Brookdale Senior Living · 476 communities · 4.3★ average
1 / 3Quick Facts
- Licensed capacity
- 60 residents
- Care focus
- Functions largely as a memory care community
California CDSS
What Families Think
Brookdale Salem draws mostly enthusiastic reviews from families, especially around its memory care services, with many praising the attentiveness, communication, and warmth of specific staff members and directors. However, a couple of serious complaints describe neglect and understaffing issues that stand in stark contrast to the majority experience.
The Good
- Staff described as caring, attentive, and family-like
- Strong communication with families about resident condition
- Clean, odor-free environment noted by multiple reviewers
- Named leaders (Bethany, Belinda, Ella, April) praised repeatedly
- Encourages family involvement in resident care
- Positive experience with memory care transitions from other facilities
The Bad
- One detailed report of serious neglect, hygiene failures, and unanswered falls
- One reviewer cited poor training of new caregivers
- A couple of low ratings offer little detail on what went wrong
AI-generated from reviews and community data.
Brookdale Salem is a senior living community in Salem, Oregon offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 29 reviews.
About Brookdale Salem
Brookdale Salem is a senior living community in Salem, Oregon, offering Assisted Living, Independent Living, and Skilled Nursing/Long Term Care. The facility operates a dedicated memory care program and serves residents across multiple care levels.
Family members consistently praise the attentiveness and compassion of the staff, noting that residents receive personalized care and meaningful interaction throughout the day. The community is described as clean, well-maintained, and featuring a neighborhood feel that encourages family involvement. Families highlight strong communication from leadership and staff who "really care about" residents and their wellbeing. One family noted the difference was "night and day" after moving their relative from another facility. Activities, events for families and residents, and a warm, supportive atmosphere appear regularly in reviews.
Brookdale Salem holds a 4.4 out of 5 rating across 29 Google reviews. The vast majority of recent family feedback emphasizes dignity, respect, and attentive care as defining qualities of the community.
Types of Care at Brookdale Salem
Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
- Security
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Brookdale Salem
4.4overall · 29 ratings combined
4.4★ on Google (29)
Caden Perez-Holland
May 2026
Lovely community that truly cares about it's residents! one of the few memory care places in town that actually puts in effort to help others and make the process easier on the family.
Jonathan Dolezal
May 2026
Great place. Friendly staff. Excellent leadership. Lovely grounds.
RLJ66 Jackson
Feb 2026
This facility is not only beautiful and clean it’s run by a wonderful team that is extremely knowledgeable in Senior Care and they know their residents like they are their own family.<br>April Reinhart (Executive Director), Ella Minton (Health and Wellness Director) and Stacey Calhoun (Sales Manager) are an incredible team. Caring, efficient and professional- just world class group of professionals.
Ron Kingsley
Jan 2026
Had a great meeting with Stacey. She explained everything Brookdale Salem has to offer. My brother and I met with some of the staff and were given a tour. The community is very welcoming and will be a great place for family to feel safe and meet new friends.The price is comparable to other facilities we visited. However, Brookdale seem to have more activities to offer.
Frequently Asked Questions
What types of care does Brookdale Salem offer?
Brookdale Salem offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Where is Brookdale Salem located?
Brookdale Salem is located at 1355 Boone Rd SE in Salem, Oregon.
What do families say about Brookdale Salem?
Brookdale Salem draws mostly enthusiastic reviews from families, especially around its memory care services, with many praising the attentiveness, communication, and warmth of specific staff members and directors. However, a couple of serious complaints describe neglect and understaffing issues that stand in stark contrast to the majority experience.
How can families visit Brookdale Salem?
Submit the Request Information form on this page to connect with Brookdale Salem and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Brookdale Salem? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Salem bring help to the house: daily living, companionship, and respite for family caregivers.
