Brookdale Roanoke

Patty Burke

Jul 2026

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I do not yet have a family member in residence, but I will comment on what I have observed from visiting a number of Assisted Living and Memory Care facilities.<br>This is the only facility I visited where staff from administrative to maintenance workers appear to be knowledgeable in communicating with residents who are in various stages of dementia.<br>It is the only facility I visited where residents AND staff appear meaningfully engaged.<br>Facilities can be attractive on the outside (and this one definitely is also), but it's the interactions that matter to me. Nothing compares to what I have observed at Brookdale.<br>It is also significant that they offer a free support group for caregivers that is open and welcoming even to caregivers of non-residents. Attending one of these will give you a very good sense of the mindset at Brookdale and you can talk to families who have residents and families with loved ones elsewhere.<br>Care decisions are very difficult, but I highly recommend attending the support group and taking a tour of Brookdale to guide your decision-making

Lisa Via

May 2026

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Brookdale administration and staff are truly wonderful!! They have allowed my sister and I to be daughters again. The activities keep our dad busy. Correspondences are answered immediately. Cant recommend them enough!!

Terri Snider

Oct 2025

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I highly recommend Brookdale for anyone needing care for their loved one. My father is safe, cared for, loved and truly happy there. I never have to worry about him. My family could not be more pleased with Brookdale. They have been a true blessing for us.

Shamyia Williams

May 2024

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Worse place ever and I will keep saying this because it's true I sure hope some of the families noticed the abuse y'all keep replying to my comment saying to call y'all's corporate or whatever it is y'all don't care when I reported to the don she done nothing I witnessed abuse thought I was doing a good deed and plus I'm a mandated reporter they done nothing told me they didn't believe me I told them in their face I said u don't have to believe me God saw what was done karma don't miss I think about these people often please do not send ur loved one here everything that looks good is not they paint a pretty picture but behind closed doors the managers and staff are evil not all but a couple it's sad I saw the abuse with my own two eyes it backed fired on me for telling i got in trouble smh god please watch over these patients i gain nothing from this 🥺🥺🥺🥺🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾

Wendy Cummings

Oct 2023

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Having my Aunt at Brookdale Roanoke is like having her with family. The decision to move her into a memory care facility was very difficult, but with every conversation I had with Brookdale Roanoke, it became very clear that this was the place for her. Quality of care and the quality of the staff is above the bar! I am so grateful for each and every one who have helped make the transition as smooth as possible. My Aunt misses her home, but loves being at Brookdale; she loves the staff and enjoys all the activities they provide. It is home away from home!