5520 Broadview Rd
3.3(191 ratings)· Parma average: 3.6
1 / 5CMS Care Compare
Reviews of Broadview Multi-Care Center are mixed: several residents and family members praise the nursing staff, activities team, and administrator for warmth and attentiveness, while one detailed account describes serious lapses in basic care and communication. The facility specializes in skilled nursing, rehab, and memory care for a range of complex medical needs in the Parma/Cleveland area.
AI-generated from reviews and community data.
Broadview Multi-Care Center is a skilled nursing and rehabilitation facility in Parma, Ohio, offering short-term rehabilitation, long-term care, and memory care services. The physician-led, family-owned facility has served the Cleveland and Parma area for more than 50 years, operating 24 hours a day, seven days a week in a homelike environment.
The center provides comprehensive clinical services including skilled nursing care with 24/7 monitoring and medication management, physical therapy, occupational therapy, and speech therapy available up to seven days a week. Specialty services include in-house dialysis to reduce outside transportation, advanced wound care led by a Certified Wound Nurse with Wound VAC therapy capabilities, respiratory therapy and tracheostomy care, and a secured CARES memory care unit for residents with Alzheimer's disease and dementia.
The facility's memory care unit is activity-based and designed for residents who need wandering protection or specialized behavioral support. The center also coordinates hospice and palliative care for residents and families seeking comfort-focused care and compassionate planning.
Broadview Multi-Care Center accepts Medicaid-pending residents and provides on-site social worker support to assist families with admissions, applications, placement, guardianship questions, and discharge planning. The team coordinates care across nursing, therapy, social services, and physician support to serve residents with complex clinical needs.
Located at 5520 Broadview Road in Parma, the facility serves residents and families from throughout Parma, Cleveland, Broadview Heights, Brooklyn, Brook Park, Seven Hills, Parma Heights, North Royalton, and surrounding Cuyahoga County communities.
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Help Me Choose3.3overall · 191 ratings combined
3.3★ on Google (191)
Don Phe'
Jul 2026
My mother is on the memory care side.Its ok for the most part, sometimes they are understaffed. Also there is no air conditioning on the memory care side but they air conditioning on the assisted living side. Those elderly with mental conditions should have adequate cooling like the rest of the building.
David Sullivan
May 2026
I am extremely disappointed and concerned about the treatment and care my mother has been receiving at Broadview Multi-Care Center. Over the past several days, the food being served to her has been unacceptable, both in quality and presentation. The meals look poorly prepared, unbalanced, and honestly depressing for someone who is supposed to be receiving proper care and nutrition.<br><br>Even more concerning is the lack of responsiveness from staff. My mother repeatedly tells me that her requests and concerns are ignored or delayed. She often has to repeat herself multiple times or wait until an entire shift change before anyone responds to her needs. That is not acceptable for a facility responsible for caring for vulnerable people.<br><br>I understand healthcare facilities can be short-staffed, but that cannot become an excuse for poor communication, lack of attentiveness, and substandard care. Families trust these facilities to treat their loved ones with dignity, compassion, and professionalism.<br><br>Right now, I do not feel confident that my mother is receiving the level of care she deserves, and I hope management takes these concerns seriously before more families experience the same frustration.
Itamar Dejesus
Apr 2026
I go to dialysis daily and the staff is very knowledgeable and nice to me. I have made friends and enjoy the coffee and bingo activities. Edith and mylina take great care of me. I really like living here at broadview multi care.
Deborah Ochs
Mar 2026
I have been a resident here for 9 years. I like living here, i have a lot of friends and a lot of things to do. My favorite activities are bingo, horse racing, and drumming exercise. I love Alexis from activities. I really appreciate Ron from maintenance, he is a hard worker and goes above and beyond for our building.
Mike
Mar 2026
I have been a resident here for 2 years and I love it here. Cody the administrator and Fabian the Director of nursing are amazing young men! All the nursing staff on my unit are caring. The activities department run by Debbie Kim, Alexis and Tina are amazing and care so much about the residents here. Kia is an amazing unit manager! I love this place and this is my home
Broadview Multi Care Center offers Skilled Nursing / Long Term Care.
Broadview Multi Care Center is located at 5520 Broadview Rd in Parma, Ohio.
Reviews of Broadview Multi-Care Center are mixed: several residents and family members praise the nursing staff, activities team, and administrator for warmth and attentiveness, while one detailed account describes serious lapses in basic care and communication. The facility specializes in skilled nursing, rehab, and memory care for a range of complex medical needs in the Parma/Cleveland area.
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