Cindy Kimble
Jul 2026
The nursing staff was very good…polite, attentive, on time with medications, knowledgeable. The housekeeping and food service was below par. Follow-up after discharge was appreciated.
4.2(212 ratings)· Glen Mills average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families largely praise Brinton Manor for warm, attentive nursing and rehab staff who follow up after discharge, though the building's dated interior and slower response times in some areas draw repeated mention. A few serious complaints about wound care and staffing gaps stand out among an otherwise strongly positive set of reviews.
AI-generated from reviews and community data.
Brinton Manor Nursing And Rehabilitation Center is a senior living community in Glen Mills, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.2 out of 5 across 212 reviews.
Brinton Manor Nursing and Rehabilitation Center is a skilled nursing and long-term care facility in Glen Mills, Pennsylvania, licensed for up to 92 Medicare and Medicaid certified beds. The center is operated as a for-profit limited liability company and holds a 4 out of 5 overall rating from the Centers for Medicare and Medicaid Services.
The facility offers 24-hour staffing, on-site nursing, medication management, emergency call systems, housekeeping and laundry services, restaurant-style dining, wheelchair accessibility, and private bathrooms. Activity and gathering spaces are available for residents.
Reviews of Brinton Manor are mixed. Some reviewers consistently praised the attentiveness and kindness of staff, the quality of food, and the competence of therapists, with one noting that "the staff and administrative team are sincere and engaging." Others reported significant concerns about cleanliness, staffing responsiveness to patient needs, attention to wound care, and coordination of medical appointments and transportation. Several reviewers described issues with patient safety, including falls and bed sores, and gaps in care on weekends and nights. Families also noted inconsistent experiences across different departments, with rehabilitation services receiving higher marks than overall facility management in some accounts.
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Help Me Choose4.2overall · 212 ratings combined
4.2★ on Google (212)
Cindy Kimble
Jul 2026
The nursing staff was very good…polite, attentive, on time with medications, knowledgeable. The housekeeping and food service was below par. Follow-up after discharge was appreciated.
Kate Rittle
Jun 2026
Staff were really sweet and professional.
Elizabeth Boyer
Jun 2026
Very nice and caring staff member.
Helene Johnson
Jun 2026
The staff was very helpful and friendly They were very good at making sure my brothers health was a number one priority I was very pleased with his stay there
Jean Johnson
Jun 2026
Nursing is not attentive. The do not attend to patient need. My husband is there for rehab, after 2.5 months the still slow with the process, due to none equipment, and nurse staff availability. He & I called for staff to he with a dropped urinal he had to us a cup. I could go on and on. Therapy is not happening on. I can go on and on ...<br>-That's the problem, I did call administration first, and still didn't get a call back
7 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Conduct testing and exercise requirements.
Severity B of L: potential for minimal harm, patternCorrected Jun 3, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2024
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2023
Provide family notifications of emergency plan.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Brinton Manor Nursing And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Brinton Manor Nursing And Rehabilitation Center is located at 549 Baltimore Pike in Glen Mills, Pennsylvania.
Brinton Manor Nursing And Rehabilitation Center carries a 4.2 out of 5 rating from 212 Google reviews. Families largely praise Brinton Manor for warm, attentive nursing and rehab staff who follow up after discharge, though the building's dated interior and slower response times in some areas draw repeated mention. A few serious complaints about wound care and staffing gaps stand out among an otherwise strongly positive set of reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Brinton Manor Nursing And Rehabilitation Center had 7 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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