Gypsie Cat
Mar 2026
Poorly organized. Care taker was incompetent - and they claimed she was good? Yup, good at doing nothing !!! Does not respond to text, calls etc. don’t waste your money on this poorly managed business! Waste of time and money.
Brilliant Healthcare
500 Crawford St3(6 ratings)· Portsmouth average: 4.3
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Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Brilliant Healthcare is a home health and hospice provider in Portsmouth, Virginia, with a small number of Google reviews that are sharply divided. One reviewer praised the office staff, while three others described serious problems with caregiver competence, employee pay, and overall business management.
What reviewers praise
- Office staff praised by one reviewer
- Company said to care about caregivers
What reviewers flag
- Several reviewers describe poor management of the business
- One report of an incompetent, unresponsive caregiver
- One report of the company not paying employees properly
AI-generated from reviews and community data.
Brilliant Healthcare is a home health agency serving Portsmouth, Virginia offering Home Health. Families rate it 3.0 out of 5 across 6 reviews.
About Brilliant Healthcare
Brilliant Healthcare is a home health agency serving clients in Portsmouth, Virginia.
Reviewers report mixed experiences with the agency. Some praised office staff and the company's support for caregivers, while others raised concerns about caregiver competence, responsiveness to communication, and payroll issues. One reviewer wrote the company "definitely cares about their caregivers," though concerns about staffing management and responsiveness appear in other accounts.
Types of Care at Brilliant Healthcare
Home Health
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Help Me ChooseReviews of Brilliant Healthcare
3overall · 6 ratings combined
3★ on Google (6)
Sernes Lawrence
Jan 2026
Horrible with paying employees their money.
Tanya Green
Dec 2025
The office staff are amazing the company definitely cares about their caregivers, personal applause to Ms. White- you are the best!!!
latricia patterson
Dec 2024
Horrible business experience!!!x
Frequently Asked Questions
What types of care does Brilliant Healthcare offer?
Brilliant Healthcare offers Home Health.
Where is Brilliant Healthcare located?
Brilliant Healthcare is located at 500 Crawford St in Portsmouth, Virginia.
What do families say about Brilliant Healthcare?
Brilliant Healthcare carries a 3.0 out of 5 rating from 6 Google reviews. One reviewer praised the office staff, while three others described serious problems with caregiver competence, employee pay, and overall business management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Brilliant Healthcare?
Submit the Request Information form on this page, or contact Brilliant Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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