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Brightway Personnel Care Home.

6730 Winding Trace

2.3(3 ratings)· Houston average: 4.3

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Brightway Personnel Care Home., photo 1

Quick Facts

Total units
9
Licensed capacity
9 residents

Texas HHSC

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Brightway Personal Care Home are sharply divided: one reviewer praises the staff's compassionate approach to mental health care, while two other reviewers describe serious safety and care concerns, including a missing resident and cleanliness issues. With only three Google reviews and a 2.3 average rating, there is limited information to form a full picture.

What reviewers praise

  • One reviewer praised compassionate, courteous care approach
  • Described as supportive for residents with mental health needs

What reviewers flag

  • One report of a resident going missing from the home
  • One report of a forged sign-out log
  • One report of unacceptably filthy conditions at intake visit
  • One report of medications not given at proper times
  • One reviewer states the community is under investigation

AI-generated from reviews and community data.

Brightway Personnel Care Home. is a senior living community in Houston, Texas offering Assisted Living. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.3 out of 5 across 3 reviews.

About Brightway Personnel Care Home.

Brightway Personnel Care Home is an assisted living community in Houston, Texas, licensed for up to 9 residents. The home offers 24-hour staff, medication management, housekeeping, an emergency call system, and wheelchair accessibility.

Reviews of the community are mixed. One reviewer praised the staff's professionalism and approach to mental health care. However, other reviewers reported serious concerns including cleanliness issues and inadequate supervision, with one noting that "they lost my son" during his stay. The community is reportedly under investigation.

Types of Care at Brightway Personnel Care Home.

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

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Reviews of Brightway Personnel Care Home.

2.3overall · 3 ratings combined

2.3★ on Google (3)

John Cattoni

Jun 2026

via Google ↗

Please read this before you put your loved one with a mental illness here. Before bringing my son who struggles with mental illness there I spoke with koko And made sure that the homes were Knowledgeable about taking care of his issues. The first home I went to was unacceptably filthy and she had told me that the next Home was going to be cleaner. Without going into detail, both homes neglected to give my son his medication’s at the proper time. The women that worked at the two homes that we visited look like they were recruited from a homeless shelter. Because I cannot respond to koko’s Response to this message I will tell you that I have detailed messages saying that she would do everything in her power to make it seem like it was my son’s fault. If you have somebody you do not care about, this is the place for them.

Quincy Davis

Jun 2025

via Google ↗

Brightway Brightstar, is an excellent company, and/or organization; with fun-filled staff that project and convey an propper professional appearance, and approach to 'Mental Health' healing practices with mental health patients that have exhibited any of a variety of mental, physical, spiritual, and/or emotional complications or disabilities. The kindest most compationate forms of care are their platform or foundation for growth and healing. As a result they have enable full total and complete rehabilitation in many, if not all of their 'High Functioning' clients; that pave the way by excersising leadership skills and/or abilities acquired through the step by step process that enabled them to regain their independence; as well as the stability required to be deemed a positive productive member of society; thus they became the 'Role Models' other clients fallow to achieve dreams they've dreamed, only to be deemed a success like the rest will be once they have achieved these things they've seen other clients achieve previously. I give them five 'Stars' for an excellent representation of yet another 'Act of Conscience.' Something we need to see more of in reality as apposed to the 'Dream' we all Dream of, also known as the 'American Dream.' May GOD BLESS your endeavors continuously. Sincerely Yours; King Conscience Christ P.S. "PEACE"

Theresa Murphy

May 2024

via Google ↗

I had to give at least one star just to say they don't deserve any stars they lost my son and I not gone to see him I would have never found out. They fordege his namenon a signout log that he never used before. However they are now under investigation so please there are so many other choices for your loved ones do not go my son is still missing

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Frequently Asked Questions

What types of care does Brightway Personnel Care Home. offer?

Brightway Personnel Care Home. offers Assisted Living.

How much does Brightway Personnel Care Home. cost?

Brightway Personnel Care Home. has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Brightway Personnel Care Home. located?

Brightway Personnel Care Home. is located at 6730 Winding Trace in Houston, Texas.

What do families say about Brightway Personnel Care Home.?

Reviews for Brightway Personal Care Home are sharply divided: one reviewer praises the staff's compassionate approach to mental health care, while two other reviewers describe serious safety and care concerns, including a missing resident and cleanliness issues. With only three Google reviews and a 2.3 average rating, there is limited information to form a full picture.

How can families visit Brightway Personnel Care Home.?

Submit the Request Information form on this page, or contact Brightway Personnel Care Home. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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