Quan Hoang
Jul 2026
My dad moved into Brightview’s memory ward over 2 years ago. He was recovering from a broken hip and was in a bad place with his mental and physical health. Moving to Brightview was the best decision our family has made. My mom would go see my dad almost everyday, and the staff were so kind to them both. When my mom passed away earlier this year, they comforted us and cried with us. The Director of Brightview, Shaina Smith, is an incredibly hard working, detail oriented, and kind leader. She’s more like a saint than a person to our family. My dad is a loner and has been depressed since we lost our mom, and Shaina has made it her mission to not let him suffer alone. She not only was able to get him to smile, she got him to be involved in organized events, and even got him to go on a field trip! Never would I imagine this level of engagement from my dad and then I see him on the cover of Brightview’s newsletter! (He’s the white haired Viet man in the bottom right.) Brightview has been a blessing. We are so grateful for the amazing Shaina, her caring team, and Brightview!









