MyLivingChoice

BrightStar Care

1280 SW 36th Ave #200

4.5(37 ratings)· Pompano Beach average: 4.3

BrightStar Care, photo 11 / 6

Quick Facts

Insurance billing
Direct billing with long-term care insurance policies
Care team
In-home PT and nursing services included
Care coordination
Coordinates directly with hospice and hospital discharge teams

What Families Think

Families and caregivers who work with BrightStar Care in Pompano Beach describe a home health and hospice agency with long-standing client relationships, attentive nurses and aides, and responsive office staff, including specific experience coordinating care for veterans and hospice patients. A handful of reviewers report serious lapses, including insurance authorization mishandling, an unprofessional hiring interview, and a case where care was paused during a COVID exposure.

The Good

  • Long-term client relationships spanning 9-20 years
  • Caregivers described as compassionate and dependable
  • Responsive office staff that communicates well
  • Experience coordinating care for veterans
  • Direct billing with long-term care insurance policies
  • Staff report a supportive, low-turnover work culture

The Bad

  • One report of mishandled insurance authorization causing weeks of delay
  • One report of an unprofessional, disrespectful hiring interview
  • One report of care being paused during a COVID exposure, leaving a patient unattended

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Pompano Beach, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.5 out of 5 across 37 reviews.

About BrightStar Care

BrightStar Care is a home health and hospice community in Pompano Beach, Florida.

Families rate BrightStar Care 4.5 out of 5 based on 36 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at BrightStar Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Help Me Choose

Reviews of BrightStar Care

4.5overall · 37 ratings combined

4.5★ on Google (37)

Linda Tennyson

Aug 2026

via Google

My father has had incredible care assistance from BrightStar Care through Fort Lauderdale-Pompano. Chinece, his CNA comes every week to check his vitals, do his meds and an overall assessment of my father. She is always attentive to our concerns and questions. She follows up and is such a vital person to my father’s care and well being. She is amazing! Also, his PT-Melanie is such a sweetheart! She has so much patience with my father and knows how to keep him exercising when he’s looking for an excuse not to! Lol. His OT- Zichya(sorry if I spelled it incorrectly 😩) is also so wonderful! She is steady and strong and he follows what she tells him to do. And we are so so grateful for Keisha who does her best to provide my father with well-suited aides to help care for my father on a daily basis. Without this team of incredible people, I honestly don’t know how well my father would be today! So thank you, thank you, endless thank yous for everything. 🙏🏽✨♥️

gladys negron

Jul 2026

via Google

Absolutely great! The best agency I could've asked for. Everyone is helpful and caring and treats you with respect. My nurse Sheena is amazing and compassionate and I wouldn't have gotten through my surgery without her or the care help I got once I came home

Luminous Luxe Studio

Jul 2026

via Google

This agency provided exceptional care for my parents. The staff was compassionate, professional, and always treated our family with kindness and respect. We are truly grateful for the support they gave during such an important time.

Shelley Wellington

Jul 2026

via Google

Brightstar is hands down One of the most patient-centered, Compassionate, caring agencies I’ve ever worked for. They have an open door policy to address any and all issues. These traits are few and far between and it’s a privilege to work here.

David Shea

Jul 2026

via Google

Brightstar Care is by far the best Healthcare company that has ever existed. The staff go above and beyond to help their clients live the best possible lives they can. I would highly recommend using Brightstar Care if you have a loved one that needs medical care of any kind. I wish I could give Brightstar Care 10 Stars!!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to BrightStar Care, never sold or shared.

Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 1280 SW 36th Ave #200 in Pompano Beach, Florida.

What do families say about BrightStar Care?

Families and caregivers who work with BrightStar Care in Pompano Beach describe a home health and hospice agency with long-standing client relationships, attentive nurses and aides, and responsive office staff, including specific experience coordinating care for veterans and hospice patients. A handful of reviewers report serious lapses, including insurance authorization mishandling, an unprofessional hiring interview, and a case where care was paused during a COVID exposure.

How can families visit BrightStar Care?

Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Pompano Beach.