MyLivingChoice

BrightStar Care

21A Highland Cir

4.9(41 ratings)· Needham average: 4.7

BrightStar Care, photo 11 / 5

Quick Facts

Care coverage
24-hour care coordination available with hospice
Service area
Serves both Needham and Brookline households
Specialized support
Care for adults with autism and developmental needs

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe BrightStar Care in Needham as a home health and hospice provider offering compassionate, reliable one-on-one caregiving, including support for Alzheimer's, hospice transitions, post-surgical recovery, and adults with developmental or autism-related needs. Reviewers consistently praise the responsiveness of management and the flexibility of caregivers in adapting to changing family situations.

What reviewers praise

  • Caregivers described as compassionate and patient with dementia patients
  • Staff praised for reliability and prompt arrival
  • Flexible scheduling that adapts to changing family needs
  • Responsive, hands-on management (Bruno) matching caregivers to needs
  • Positive experience coordinating hospice and end-of-life care
  • Support extends to developmental, autism, and mental health cases

What reviewers flag

  • No published pricing information; families must contact directly for costs

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Needham, Massachusetts offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.9 out of 5 across 41 reviews.

About BrightStar Care

BrightStar Care in Needham, Massachusetts provides home health and hospice services, offering part-time nursing care, personal assistance, and caregiver placement for families managing acute recovery, chronic illness, and developmental support at home.

Families consistently praise the care coordinators and caregivers for responsiveness and attentiveness to individual needs. One family wrote: "Bruno listened attentively to my needs, made a visit to my nephew to assess, and chose the perfect care giver." Reviewers highlight staff who are warm, patient, and willing to adapt to what each person requires, whether post-surgical assistance, support for dementia care, or overnight nursing. The process of matching families with caregivers appears deliberate, with coordinators visiting homes to understand circumstances before placement.

BrightStar Care holds a 4.9 out of 5 rating based on 41 Google reviews, with all five excerpts provided rating the service at five stars.

Types of Care at BrightStar Care

At-Home Care

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Reviews of BrightStar Care

4.9overall · 41 ratings combined

4.9★ on Google (41)

Erin Schneider

May 2026

via Google ↗

I have been meaning to write this review for months. My husband was diagnosed with Alzeheimer's disease a few years ago. Having worked as a CNA in nursing homes and private homes, I was aware of the difficulty families face in finding a caring and trustworthy person to care for their loved one. I heard about Bright Star Care in Needham and highly recommend them for placing Benjamin with us. During his time with us, Benjamin consistently demonstrated the qualities every family hopes for: Compassion and Kindness: Alzheimer’s can be incredibly challenging, but Benjamin approached every day with a gentle spirit and genuine warmth. They treated my husband with dignity and patience, even during difficult moments. Reliability: Benjamin was exceptionally prompt and dependable. I never had to worry about whether he would show up, which provided me with much-needed peace of mind. Flexibility: As the needs of an Alzheimer’s patient can change by the hour, Benjamin was incredibly adaptable. He handled shifts in my husband’s mood and my schedule with ease and grace. I recommend Bright Star Care in Needham without reservation to any family seeking a skilled, kind, and professional caregiver. Sincerely, Annie Kane

Colleen Carney Courtney

Apr 2026

via Google ↗

Thank HEAVENS for our night nurse Allison from Bright Star! Both Skylar and Bruno came to our home, met our family and listened to our challenges. We are all so thankful for Allison to ensure everyone in the house gets an incredible night sleep. THANK YOU!

Ellen winnick

Apr 2026

via Google ↗

I recently had a shoulder reversal and hired BrightStar home care Needham and Brookline for assistance when I returned home after surgery. I thought the staff in the company to be warm, patient and informative in getting me help quickly. The woman that came to me ,Myrlande, was exceptional. She was friendly and willing to help me in any possible way I needed but at the same time gave me privacy when needed. She was so personable and easy to chat with and felt extremely comfortable to be with her during my difficult time I would recommend this home care and if necessary would use them again . I live in Needham . Ellen

Dale T Wilson

Mar 2026

via Google ↗

Aptly named, BrightStar appeared in the midst of our urgent interviewing process as I sought the best care possible for a dear friend for whom I assisted as medical proxy.. Delightful in presentation while thoroughly and professionally aligned with our needs for empathetic companionship and part time nursing care, BrightStar Care of Needham/Brookline, pulled together a remarkable and competent ‘crew of caregivers.’ Once back from a Cambridge nursing facility and settled into his Jamaica Plain home, my friend’s needs gradually demanded more medical supervision and care than expected, and eventually, hospice. Again, within an area both personally unfamiliar and emotionally confusing, BrightStar, was there, on-the-spot, with medical care, appropriate staffing, and collaboration with hospice providing 24 hour care. In addition, they were well versed in patiently educating me through what was happening (heart failure with on-set dementia) and what to expect. Regardless of the time or the urgency of my questions, this team addressed a myriad of needs both physical and emotional, skillfully. I am so grateful to have found and been guided by BrightStar Care of Needham/Brookline during this tumultuous time. They are ultimate care-givers both to those who are helplessly witnessing the demise of a loved one and for the one transitioning. On all levels BrightStar Care of Needham/Brookline is remarkable. Respectfully submitted, Ms. DTWilson

Ann Toll

Dec 2025

via Google ↗

I can't say enough positive things about Bruno and his team. My adult nephew, who has developmental, mental health, and autism challenges, is able to live independently with the exceptional care and support that BrightStar is providing. Bruno listened attentively to my needs, made a visit to my nephew to assess, and chose the perfect care giver. Both my nephew and I could not be happier with the changes for the better his care giver has made in his life. Bruno and his staff are responsive, compassionate, professional and very flexible with scheduling changes. I strongly recommend them.

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Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 21A Highland Cir in Needham, Massachusetts.

What do families say about BrightStar Care?

Families describe BrightStar Care in Needham as a home health and hospice provider offering compassionate, reliable one-on-one caregiving, including support for Alzheimer's, hospice transitions, post-surgical recovery, and adults with developmental or autism-related needs. Reviewers consistently praise the responsiveness of management and the flexibility of caregivers in adapting to changing family situations.

How can families visit BrightStar Care?

Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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