BrightStar Care

Ellen Thomas

Jul 2026

via Google ↗

BrightStar Care has provided the best care of my elderly mother that we could ask for! My mother has loved everyone she's met from the BrightStar agency. She says, "it's worth every penny!"

Erica Hernandez

May 2026

via Google ↗

BrightStar Care has been wonderful for my stepmom. The caregivers are kind, patient, and really take the time to care for her. It’s been a huge relief knowing she’s being looked after by people who truly care. Ana, the office manager, has also been amazing. She’s always friendly, helpful, and quick to respond whenever we need something. She made the whole process so much easier and less stressful. I’m really thankful for all the support and care they’ve provided. I would definitely recommend BrightStar Care to anyone looking for compassionate care for a loved one.

Taurusgrl

May 2026

via Google ↗

This service seems to be always lacking. Their care givers have shown up late, and our calls to the office have gone unanswered. They always send a different person, and it's hard to get established patient and caregiver care. I wouldn't recommend this service with all the issues we've encountered. The girls are eager to get you signed up, but they really haven't met our patients' needs. They say they'll work with you, but when there's a need they don't accommodate at all. We'll be looking to explore our options. To follow up with this review as requested by Anna, things have been better lately. We hope that BrightStar will continue to provide the quality of care that they're paid well for.

Pat Hardy

Mar 2026

via Google ↗

Am new to requiring home assistance due to a car accident one year ago. Now require some shower assistance and transportation to various appointments. Brite Star has done a wonderful job in accommodating all my needs; namely by allowing me privacy when bathing and providing me with timely transport to doctors’ appointments, etc. They are happy doing moderate household chores and trash removal. Their staff who come into my home have been nothing but professional and respectful.

Anna Lambe

Dec 2025

via Google ↗

I’d like to share my experience of BrightStar Senior Care in Albuquerque. From the very beginning, I was impressed with their intake process—it was thorough, thoughtful, and gave me confidence that my mom would be in good hands. Throughout the entire experience, the team showed real compassion and care, even as my mom was increasingly resistant to having help in the house. They did everything they could to accommodate her needs and preferences, and I truly appreciated the patience they brought to every interaction. Because I live at a distance, communication was especially important to me, and BrightStar handled this exceptionally well. They kept me informed, checked in regularly, and made sure I never felt out of the loop. Ana, in particular, was wonderful—insightful, kind, and incredibly understanding of the challenges we were facing. While it wasn’t an easy situation, I deeply appreciate the support BrightStar provided. Their team made a challenging situation much more manageable, and I’m grateful for the compassion and professionalism they brought to my mom’s care. I can wholeheartedly recommend their services.