Nayeli Ovante
Jan 2026
The office staff and caregivers are always here to treat your loved ones with respect and help you through your times of need with compassion! Brightcare Homecare feels like family and I hope it will for you too!
1 / 5Quick Facts
- Veteran services
- Credentialed VA Community Care Network provider
- Family communication
- Online family portal for care updates
- Care oversight
- Care managers available 24/7 for families
- Short-term support
- Respite care for family caregiver breaks
What Families Think
Reviews for BrightCare Homecare are sharply split: several families praise compassionate, reliable caregivers and smooth communication with the office, while other reports describe serious lapses including missed visits and scheduling failures. One especially troubling account describes an elderly client going without food and medication for days after scheduled caregivers failed to show up.
The Good
- Caregivers described as compassionate and professional
- Family portal keeps relatives connected remotely
- Care managers available around the clock
- Veterans' home care through VA network
- Respite care offered to family caregivers
The Bad
- One report of missed visits leaving client without food or medication
- One report of communication breakdown between supervisor and caregiving staff
AI-generated from reviews and community data.
BrightCare Homecare - Mandeville / Covington is a senior care provider serving Mandeville, Louisiana offering At-Home Care. Families rate it 4.0 out of 5 across 11 reviews.
About BrightCare Homecare - Mandeville / Covington
BrightCare HomeCare is a non-medical home care provider serving Mandeville, Covington, and the greater Northshore area of Louisiana, including Hammond and Slidell. The agency offers in-home care services including Companion Care, Personal Care, hourly home care, Veterans' Home Care, and senior transportation.
The agency provides care tailored to individual needs, with services ranging from 24-hour home care to part-time arrangements. BrightCare serves eligible veterans and their spouses as a credentialed provider through the Community Care Network, helping veterans access the care they need. The agency also offers respite care to allow family caregivers to take breaks while their loved ones receive professional attention at home.
BrightCare specializes in Alzheimer's care with individualized plans developed for each client's specific experience with the disease. Personal care services include assistance with hygiene and maintaining a comfortable living environment. The agency provides senior transportation for medical appointments, errands, and social activities to help clients maintain independence and reduce isolation.
Care managers are available 24/7, and all caregivers undergo comprehensive screening and background checks with thorough training. The agency offers a family portal that allows relatives to stay connected and involved in care from anywhere in the country. BrightCare works with families to explore payment options including long-term care insurance, health insurance, and VA benefits.
Types of Care at BrightCare Homecare - Mandeville / Covington
At-Home CareHome Health and Hospice
Amenities
Community Amenities
- Transportation Services
Activities
- Grocery Shopping and Errands
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Help Me ChooseReviews of BrightCare Homecare - Mandeville / Covington
4overall · 11 ratings combined
4★ on Google (11)
Aaronnia Magee
Dec 2025
Brightcare is a great facility, their staff is great I would highly recommend the company they accommodated everything and more for my family , and management is superb, couldn’t ask for a better company keep up the good work!
Arasia Thompson
Dec 2025
I’ve had a great experience with Brightcare and have never had any issues with their services. The staff and caregivers are professional, compassionate, and genuinely care about the work they do. It’s clear that they take pride in providing quality care and making sure clients feel supported and comfortable. Communication has always been smooth, and the caregivers consistently show kindness, reliability, and dedication.
Deborah Buckhaults
Dec 2025
There is a communication breakdown between the supervisor and her employees. After calling the company and canceling their services , she took the word of her employee over ours and sent her to us after we canceled. It was extremely uncomfortable and the poor girl didn’t have a ride home . Terrible way to do business. Would not recommend them. Also want to mention that we explained to the supervisor that the helper she sent us was wonderful at first but then began stepping outside 3-4 times a day talking on the phone sometimes over 30 minutes. How could she think that was ok . .
Christie Stadler
Sep 2025
my sister and I hired Bright Care to care for our 89-year-old Alzheimer’s mother before we went on a vacation to Hawaii. Our sister came to visit our mom three days after we left and that’s when we found out that Mom has not had food or medicine since we left the Bright care workers never showed up and didn’t call us to let us know that there was some kind of schedule conflict so that we could make other arrangements to get Mom food and medicine. When we called Bright Care to talk with them about the dangerous mistake that they made, they promised to solve the problem. However, no worker showed up the next day either. We had to call them again and manager was not aware of our problems at all, and we had to terminate their “services”. She had been the one that met with us initially and promised such good care and feedback. If we hadn’t had our sister who was able to drive down from Indiana, knows what would’ve happened to Mom. As it was, we had to cut our Hawaii vacation three days early to return. Do not hire this company.
Frequently Asked Questions
What types of care does BrightCare Homecare - Mandeville / Covington offer?
BrightCare Homecare - Mandeville / Covington offers At-Home Care.
Where is BrightCare Homecare - Mandeville / Covington located?
BrightCare Homecare - Mandeville / Covington is located at 2140 8th St Ste B in Mandeville, Louisiana.
What do families say about BrightCare Homecare - Mandeville / Covington?
Reviews for BrightCare Homecare are sharply split: several families praise compassionate, reliable caregivers and smooth communication with the office, while other reports describe serious lapses including missed visits and scheduling failures. One especially troubling account describes an elderly client going without food and medication for days after scheduled caregivers failed to show up.
How can families visit BrightCare Homecare - Mandeville / Covington?
Submit the Request Information form on this page to connect with BrightCare Homecare - Mandeville / Covington and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at BrightCare Homecare - Mandeville / Covington? Claim this listing to update photos, pricing, and details. It's free.
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