john p
Jul 2026
If your thinking of moving to Bridgeway nursing home in Bensenville Illinois STOP. Nasty staff,food,living conditions. I lived here over a month and no change in sight in the horrible conditions.
Bridgeway Senior Living
111 East Washington
4(46 ratings)
1 / 5Quick Facts
- Total units
- 226
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 226
- Room type
- Private rooms offered, rare for the area
- Memory care
- Dedicated dementia unit on-site
- Therapy services
- In-house physical therapy available for residents
CMS Care Compare
What Families Think
Reviewers of Bridgeway Senior Living in Bensenville describe a mixed experience: many long-term residents and families praise the caring, familiar staff and note that residents often stay for years, while a number of other reviewers report serious concerns about understaffing, neglect, and the condition of the memory care unit. Google reviewers give the community an overall 4-star rating across 46 reviews, but the range between glowing and alarming accounts is wide.
The Good
- Private rooms available, uncommon for the area
- Staff described as family-like by many residents
- Long resident tenures, some staying 5+ years
- In-house physical therapy for rehab patients
- Variety of activities: bingo, blackjack, gardening
- Recently remodeled common areas and rooms
The Bad
- Multiple reports of chronic understaffing and neglect
- Memory care unit described as rundown, odorous, lacking privacy
- Reports of poor communication and care coordination with administration
- One report of an unresolved refund/billing dispute
AI-generated from reviews and community data.
About Bridgeway Senior Living
Bridgeway Senior Living in Bensenville, Illinois provides short-term rehabilitation and long-term nursing care for seniors. The community is committed to delivering compassionate care in a supportive environment where residents can feel at home.
The facility emphasizes resident independence and encourages residents to maintain informed choices about their daily routines, care plans, and lifestyles. Staff approach interactions with genuine care and understanding to meet residents' emotional, physical, and mental needs while striving for the highest standards of care and service.
The community features recently remodeled common areas, a peaceful dining room, and well-maintained grounds. Bridgeway offers amenities and programs designed to facilitate interaction among residents and foster a sense of community.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 46 ratings combined
4★ on Google (46)
Marie Warnsby
Jun 2026
I am currently bridgeway senior living right now for therapy and to get better. I want to bring to the attention of administration that the work ethic of Veline CNA is excellent, caring and thoughtfulness-. Excellent preforming her work responsibilities as she cares for me. Nicole housekeeping is always joyful and mindful on her duty. She is polite and pleasant. She cares of what the work she does.Quentine maintain & come with positive work ethics with the smile. I been to different facility but I am happier her at Bridgeway meet staff who are highly professional and preform good work ethics. Prompt. Polite & present .administration staff present and welcoming professional attitudes. Very impormative was constantly checking the care that i recieved. I noticed when using call lights, it answer promptly.,
Colette Schuten
May 2026
Staff is wonderful and nursing provides excellent care. Very happy and satisified.
Oluwakemi Kehinde
May 2026
What i like Bridgeway, staff always do above and beyond. From nursing to non nursing. Prompt response to residents needs.
Jim Lytle
May 2026
Better care if you visit the resident each day.
Frequently Asked Questions
What types of care does Bridgeway Senior Living offer?
Bridgeway Senior Living offers Skilled Nursing / Long Term Care.
Where is Bridgeway Senior Living located?
Bridgeway Senior Living is located at 111 East Washington in Bensenville, Illinois.
What do families say about Bridgeway Senior Living?
Reviewers of Bridgeway Senior Living in Bensenville describe a mixed experience: many long-term residents and families praise the caring, familiar staff and note that residents often stay for years, while a number of other reviewers report serious concerns about understaffing, neglect, and the condition of the memory care unit. Google reviewers give the community an overall 4-star rating across 46 reviews, but the range between glowing and alarming accounts is wide.
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