Nancy Vance
Dec 2024
My extremely sincere comments go out to the entire staff at Briarcliff Manor, specifically the 2nd floor skilled Nursing unit.<br>My 99 year old mother peacefully and well cared for passed away last week there. She was transferred there 4 months ago after falling and breaking her femur. Surgery and healing were not in her future due to her age and deteriorating status. She has been significantly hearing impaired since she was 55 so communication could have been an issue. It wasn't most of the time. Her caregivers went out of their way to communicate thru written words or her lip reading. I have such regard for the entire staff, housekeeping, laundry, kitchen, nurses, care coordinators (Carla) floor cleaners, front desk, activities staff. billing (Samantha) and even the other patients. V became a huge support as well as Danielle who championed my mothers comfort along with the other nurses. So many other patients became my mental health support as they coveted petting my Shih tzu Cocoa and gave me unintended support at this highly emotional time. I know finding a place for a loved one is not easy but I was very lucky to have landed here.









