D. Hanks
Apr 2025
Overall great care. Tv changed volume randomly. Usually fast response when you press the nurse call. Most of the food was good.
1 / 5Quick Facts
- Total units
- 89
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 89
- Inspections
- View history (15 citations)
- Care focus
- Skilled nursing and long-term care only
- Licensed capacity
- Licensed for up to 89 residents
CMS Care Compare
What Families Think
Families generally praise the rehabilitation and nursing care at Kissito Post Acute - The Brian Center Alleghany, especially the physical therapy team and social services support. One reviewer described serious frustration with slow call bell response and missing meal items, so experiences appear to vary.
The Good
- Strong physical therapy and rehabilitation outcomes
- Nurse call response usually fast
- Staff described as compassionate and dedicated
- Social services actively advocates for patients
- Multiple family members returned for repeat stays
The Bad
- One report of 45+ minute call bell wait times
- One account of missing meal items and dismissive responses
AI-generated from reviews and community data.
Kissito Post Acute - The Brian Center Alleghany is a senior living community in Low Moor, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 5 reviews.
About Kissito Post Acute - The Brian Center Alleghany
Kissito Post Acute – The Brian Center Alleghany is a skilled nursing and long-term care facility in Low Moor, Virginia, with a licensed capacity of 89 residents. The center provides inpatient rehabilitation and ongoing medical care for patients recovering from acute events or managing chronic conditions.
Family experiences at the center vary noticeably. Several families report strong satisfaction with the clinical care and staff professionalism, citing dedicated rehabilitation support and compassionate attention from team members. One family noted the facility's patient-centered approach and willingness of staff to go beyond routine duties. However, another family described significant delays in call bell response, sometimes 45 minutes or longer, and inconsistency in fulfilling requests, including incomplete meal trays and variable staff responsiveness.
Food quality receives mixed comments: most families found meals good overall, though one household experienced forgotten items on trays. Call bell response times appear inconsistent across experiences, ranging from reported long waits to what another family described as usually fast.
The facility holds a 4 out of 5 Google rating based on 5 family reviews. Two families returned for repeat stays, suggesting continuity in care experiences, though the single 1-star review highlights operational gaps worth considering.
Types of Care at Kissito Post Acute - The Brian Center Alleghany
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Kissito Post Acute - The Brian Center Alleghany
4overall · 5 ratings combined
4★ on Google (5)
Janice Carpenter
Jan 2022
What an incredibly patient-centered organization the Brian Center in Low Moor VA is. Under the leadership of Mr. Robert McClintic, CEO, and with compassionate, truly dedicated and professional staff members, this Center is making a real and positive impact in the lives of patients and their families. Debbie Hollingsworth, in Social Services at the Brian, went far above and beyond to help our family member receive the rehabilitation she needs, advocating on her behalf with the insurance company as well as persistently working with the primary care provider’s staff. Debbie clearly cares and puts ALL patients’ needs first. She is persistent, professional, honest and does not give up when countless others might. As a healthcare provider for 30 years, I have had the privilege of serving patients and their families alongside multidisciplinary team members. I humbly and wholeheartedly recommend this Center and, again, extend my and our family’s gratitude in providing quality and compassionate care. Thank you.
Cathy Pittsenbarger
Apr 2021
My husband had a stroke in 2017 at the age of 50. This was a tremendous shock as he had no known untreated health issues to cause it. Eventually we found a doctor to help answer the why question and Lee was diagnosed with a hereditary blood clot disorder called Factor VIII. We knew that his best chance at full recovery was immediate intense inpatient physical therapy. We feel that he received the best care and physical therapy while at The Brian Center. Robert McClintic, Jeni Baker, and Kelsey Parker went above and beyond to get Lee where he is today. I would also shout out to the CNA staff which were also awesome. Donna aka “Sarge” was the perfect combination of motivation and genuine care. Kelsey Parker was our real hero by being aggressive in his physical therapy goals and providing him the boost he needed to transition to outpatient therapy. Greenbrier Physical Therapy was also instrumental and very good to us in outpatient therapy closer to our home. I would give The Brian Center a rating >than five stars in everything .....except maybe having beets and cabbage on the menu too often. Really joking aside the food was good but I think he just wasn’t old enough to appreciate beets and cabbage. Trust them to help your loved one with rehabilitation ; we are glad that we did!
Patricia Yates
Oct 2019
It takes them 45 minutes or longer to snswer call bell, & when my husband ask for something sometimes he never gets it,alot of times there rude response is I have other patients, or I'll get it when I have time or if I have time,& when they bring his food tray they don't bring everything there suppose to they forget slot of things,
B Cole
Dec 2018
I've had two different family members here on 3 separate occasions and we have been pleased with the facility, level of care, and medical staff.
Government Inspection History
3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 24, 2024Fire Safety StandardHealth Standard10 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Feb 24, 2022Fire Safety StandardHealth StandardNo citations
Oct 2, 2019Fire Safety StandardHealth Standard5 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2019
Have restrictions on the use of highly flammable decorations.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2019
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2019
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Kissito Post Acute - The Brian Center Alleghany offer?
Kissito Post Acute - The Brian Center Alleghany offers Skilled Nursing / Long Term Care.
Where is Kissito Post Acute - The Brian Center Alleghany located?
Kissito Post Acute - The Brian Center Alleghany is located at 100 Alleghany Regional Hospital Lane in Low Moor, Virginia.
What do families say about Kissito Post Acute - The Brian Center Alleghany?
Families generally praise the rehabilitation and nursing care at Kissito Post Acute - The Brian Center Alleghany, especially the physical therapy team and social services support. One reviewer described serious frustration with slow call bell response and missing meal items, so experiences appear to vary.
How did Kissito Post Acute - The Brian Center Alleghany do on recent health and safety inspections?
Kissito Post Acute - The Brian Center Alleghany had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Kissito Post Acute - The Brian Center Alleghany?
Submit the Request Information form on this page to connect with Kissito Post Acute - The Brian Center Alleghany and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Kissito Post Acute - The Brian Center Alleghany? Claim this listing to update photos, pricing, and details. It's free.
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